Apple 'working hard' to rectify Maps issues, appreciates 'customer feedback'

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Comments

  • Reply 221 of 259
    I've wondered what you meant here. Supposedly my minutes are like hours... (Doesn't feel that way). If you did mean me, I'm not sure exactly what you meant. D.H. To me means DaHarder when I read this site... Although my counter points towards being a troll would mark me as a troll. i.e. owning something from Apple as Tallest states.

    However if you did mean me, then Cool Beans!
  • Reply 222 of 259
    adamcadamc Posts: 583member

    Quote:

    Originally Posted by hill60 View Post


    I went for my morning walk today and due to the lack of street view, I can't find my house, now I am forever doomed to roam these nameless streets...


     


    .../s



    So far the best comment.


     


    Goog fanatic this one is for you especially the one who cancelled his order and if he had he would make a fortune selling it in the mainland - a pretty dumb idea.

  • Reply 223 of 259
    vadania wrote: »
    ...and most of the "developers" who are supposed to be TESTING the software are not actually developers or people who report bugs/problems. They are not really TESTING anything at all. I would really love to know the actual ratio. The percentage must be staggeringly low!

    Dude, I don't pay Apple to be a beta tester, I pay Apple for access to the developer program. I tested the new maps when the beta went up, noticed they sucked, never looked at them again. It's not my responsibility to test Apple products, if they want me to do it, they should be the ones paying me. I report problems that affect my code; the rest is of absolutely no relevance to me as a developer. It might be as a user, but I compartmentalize things, and my user's needs don't mix with my developer's needs.

    vadania wrote: »
    It would be advantageous if, in order to be a developer, you needed to submit one "1" bug report per 1 year license. Just imagine how much they could accomplish if every supposed developer were to submit just one bug or improvement idea!

    That could probably be acceptable if the license was free, which it isn't. We don't pay Apple to work for them, we pay Apple to work for us..

    vadania wrote: »
    To me it looks like Apple is funding developer support. i.e. Zynga, Angry Birds and others. Apple even stated numerous times that "We've worked with this developer to make sure everything is optimized with ______". I wish developers would work more with Apple...

    I wish people would pay to work for me as well, unfortunately they don't.

    In this case though, where it's an "In house solution". The supposed "developers" should have at lest submitted something of use to Apple. Maybe "What happened to the resolution?"

    iOS betas are usually stable enough that reporting bugs actually makes sense, and it was the case for this one to, except for maps which had glaring problem in the search function. I opened it, noticed it couldn't even find my street that's charted right there on the map, closed it, never looked at it again, hoped it would eventually get fixed. If you're going to report obvious crap, they'll be flooded with spam and nothing will be addressed. It was clear to me since they 1 in the beta that Maps was a horrible mess, therefore I can not see how it was not clear to Apple that it wasn't ready for prime time.
  • Reply 224 of 259
    adamcadamc Posts: 583member

    Quote:

    Originally Posted by caliminius View Post


     


    That's sort of a funny comment. Have you gone into the Maps app? According to the app, it now involves: TomTom, Acxiom, CoreLogic Inc., DigitalGlobe, DMTI, Factual, Getchee, INCREMENT P CORP, Intermap, LeadDog, Localeze, MapData Services Pty Ltd, MDA Information Systems, Urban Mapping, Waze, Yelp, and about another couple dozen data sources. Honestly, that hardly puts them in real charge of their own destiny. Apple was just as much in charge of the previous app too except the data source was primarily Google. Nothing has really changed except for dropping Google.



    If all these companies are involved then Apple would know which company don' deserved to be paid for their services and also tell which is not on the ball and by what had happened all deserved a hard kick in the butt.

  • Reply 225 of 259
    vaelian wrote: »
    Dude, I don't pay Apple to be a beta tester, I pay Apple for access to the developer program. I tested the new maps when the beta went up, noticed they sucked, never looked at them again. It's not my responsibility to test Apple products, if they want me to do it, they should be the ones paying me. I report problems that affect my code; the rest is of absolutely no relevance to me as a developer. It might be as a user, but I compartmentalize things, and my user's needs don't mix with my developer's needs.
    That could probably be acceptable if the license was free, which it isn't. We don't pay Apple to work for them, we pay Apple to work for us..
    I wish people would pay to work for me as well, unfortunately they don't.
    iOS betas are usually stable enough that reporting bugs actually makes sense, and it was the case for this one to, except for maps which had glaring problem in the search function. I opened it, noticed it couldn't even find my street that's charted right there on the map, closed it, never looked at it again, hoped it would eventually get fixed. If you're going to report obvious crap, they'll be flooded with spam and nothing will be addressed. It was clear to me since they 1 in the beta that Maps was a horrible mess, therefore I can not see how it was not clear to Apple that it wasn't ready for prime time.

    Dude! Dude?

    First off, I am not a 'man' by any stretch of the meaning. If you can grasp this analogy better then let's just say I lack the "hardware".

    Second. Dude is actually a slang term for a horses cock that supposedly only turned into an endearing mention in the late 80's around the time I was born. However others argue grammar much better than I here. To me grammatical use is defined by whether or not the individual understood what was originally intended. Mind you I get special training to overlook glaring instabilities.

    Now lets get back to human relationships with software...

    You're stating that you (implied) became a developer to TEST Apples new product. You actually agreed to a form of licensing. Also to declare in human terms, you agreed to inform Apple of any discrepancies, bugs, issues, inconsistencies, glaring omissions etc.

    You are the epitome of what I stated before. You paid for the newest flavor. You have nothing to contribute, yet you you expect to have exactly what you want.

    Did you at least submit a report stating what you supposedly want? If I hadn't seen your name earlier I would have thought you were being disingenuous.

    By the way, Siri helped me post this. Siri works faster than I can type on my iPad. Siri posted this while I worked on something else. (I did edit)
  • Reply 226 of 259

    Quote:

    Originally Posted by Shameer Mulji View Post


    For those who are suggesting to use a 3rd party navigation app to fill in the gaps, my question is why pay for something (other than turn-by-turn) we were getting for free for the last 5 years?  I think it would've been a smart idea for Apple to tag the Beta label on this just like they did with Siri and wait till the app was good enough before releasing the Beta label.  



    If you want offline maps then "Google Maps" are really the worst choice. They give a measly 10miles of offline maps for 30 days on androids. Apple Maps are much better. From what I hear due to the fact that they are vector-based, you get about 200+ miles of offline maps with apple maps.

  • Reply 227 of 259
    lilgto64lilgto64 Posts: 1,147member
    Two solutions - MapQuest app and http://maps.google.com - until you find Apple's Maps acceptable. And for those who have not noticed it says right in the app that data is provided by TomTom and others - so its not as if Apple tried to build 100% of everything you see entirely from nothing.
  • Reply 228 of 259


    Ah Streetview. The most clamored part of Google Maps. Also the most useless piece of data out there.  There are only 2 uses for Street View - novelty ("I can see the front of your house, how cool am I??") or for people incapable of reading a map or having the knowledge that, oh idk, all the evens are on one side and the odds are on the other side of the street...  We're breeding a nation of idiots who can't even read a damn map, guh...

  • Reply 229 of 259
    jeffdmjeffdm Posts: 12,953member
    bigmc6000 wrote: »
    Ah Streetview. The most clamored part of Google Maps. Also the most useless piece of data out there.  There are only 2 uses for Street View - novelty ("I can see the front of your house, how cool am I??") or for people incapable of reading a map or having the knowledge that, oh idk, all the evens are on one side and the odds are on the other side of the street...  We're breeding a nation of idiots who can't even read a damn map, guh...

    Generally, I can grant that. However, I've used it to show people what a building looks like and to point out the door they need to enter. A map only gets you so far, if you don't know what the building looks like that you're looking for, at an eye level view. It's easy to waste time looking for it, shooting past it, turning around, etc. all of which can be prevented with a single image. And an image is so much easier than describing it, drawing a hack sketch, etc.
  • Reply 230 of 259
    jeffdmjeffdm Posts: 12,953member
    lilgto64 wrote: »
    Two solutions - MapQuest app and http://maps.google.com - until you find Apple's Maps acceptable. And for those who have not noticed it says right in the app that data is provided by TomTom and others - so its not as if Apple tried to build 100% of everything you see entirely from nothing.

    Apple bought a satellite mapping company too. So it's not a 100% from scratch project, but Apple does that from time to time. I don't think there is anything wrong with that.

    All the map services largely buy from the same group of data providers, though it looks like Google by far provides the most detail. One down side is that it's a raster map, whenever you zoom, the server has to send you a new copy of the map adapted to your zoom level. Going vector is a clear step in the right direction for the future, but most map providers have a lot to do to catch up, not just Apple.
  • Reply 231 of 259
    gatorguygatorguy Posts: 24,597member

    Quote:

    Originally Posted by iamnemani View Post


    If you want offline maps then "Google Maps" are really the worst choice. They give a measly 10miles of offline maps for 30 days on androids. Apple Maps are much better. From what I hear due to the fact that they are vector-based, you get about 200+ miles of offline maps with apple maps.



    The 10-mile limit you mention for Google off-line maps was an old limitation dating back to when the feature was still in testing. That particular limitation went away several months ago with version 6.9 I believe. AFAIK, there's still a restriction of some kind but I've no idea if it's based on square miles, file size or something else. And for what it's worth Google maps for Android are vector too, just like Apple's.


     


    EDIT: I found the limit is reportedly 80mb per off-line map, and up to six maps.


    http://www.starkinsider.com/2012/06/google-maps-offline-gps-navigation-hands-on-review.html


    I Knew it had to be larger than 10 miles as I have the area from just south of Tampa to just north of Orlando downloaded to my Nexus7 tablet. IIRC it was 60-70MB or so. Contrary to what the linked article infers I did use the off-line maps to successfully do turn-by-turn navigation on two different occasions. I'd have to check to see if it does a recalc if you deviate from the planned route (I suspect it does not), which of course has to be initialized/set-up over a wi-fi connection. The Nexus7 doesn't offer cellular.

     

  • Reply 232 of 259
    I think a problem is that the Maps are just too bad, they shouldn't have been published in the first. There's no way I will find them useful for anything and there is too much missing or errors to report to Apple.
  • Reply 233 of 259


    Originally Posted by IQatEdo View Post

    Not sure what your message is here.


     


    He thinks that "it just works" has any bearing on anything whatsoever. That's where he's going wrong.






    Originally Posted by ojala View Post

    I think a problem is that the Maps are just too bad, they shouldn't have been published in the first. There's no way I will find them useful for anything and there is too much missing or errors to report to Apple.


     



    Then you don't have any right to complain. You have expressed that you don't believe they will ever improve or that they COULD ever even be improved, so why should we hear anything about what you'd like changed?

  • Reply 234 of 259
    jfc1138jfc1138 Posts: 3,090member
    Cutting to the chase, in case it hasn't been pointed out in a while: Google maps usage is STILL available.

    Yawn. And they even walk you through adding a shortcut icon to your home screen! lol

    "The same Google Maps you are used to, now from your mobile browser" or some such as they note, with a remarkable amount of restraint I might add....
  • Reply 235 of 259
    jfc1138jfc1138 Posts: 3,090member

    Quote:

    Originally Posted by Bwinski View Post



    IF Apple doesn't get this Maps problem fixed by Tuesday Sept. 25, they can kiss their 10 million iPhone 5 unit sales number bye..bye...it'll br more like 10,000 and upgrades will dry up !

    This is contra-Apple everywhere and constitutes a huge hole in their record of 'it just works' meme.... NOT!


    The entire POINT of a smartphone is the ability to add what you want. That they bake a map app in in the first place is actually counter to that underlying fact.

  • Reply 236 of 259


    Originally Posted by jfc1138 View Post

    The entire POINT of a smartphone is the ability to add what you want.


     


    Funny how before Apple did it, that wasn't the point.

  • Reply 237 of 259
    That's an astute point. With 100B in the bank, why didn't they just buy TomTom and whoever else they needed to actually be the masters of their mapping destiny?

     

    Quote:
    Originally Posted by caliminius View Post

     

    That's sort of a funny comment. Have you gone into the Maps app? According to the app, it now involves: TomTom, Acxiom, CoreLogic Inc., DigitalGlobe, DMTI, Factual, Getchee, INCREMENT P CORP, Intermap, LeadDog, Localeze, MapData Services Pty Ltd, MDA Information Systems, Urban Mapping, Waze, Yelp, and about another couple dozen data sources. Honestly, that hardly puts them in real charge of their own destiny. Apple was just as much in charge of the previous app too except the data source was primarily Google. Nothing has really changed except for dropping Google.

  • Reply 238 of 259


    You're clearly confused. Let me help...



    FlyOver is novelty. In other words, it can't be used for any PRATICAL applications. It's a "gee-whiz" feature.



    Street View is actually useful. If you're going to an unfamiliar area, you can look around and get your bearings first. I used it all the time and miss it now, along with biking and PT routes. Or are those novelties, too.



    You apologists are hilarious. Just like Republicans, you'll say ANYTHING to get your point across, FACTS or REALITY be damned!

     



    Originally Posted by bigmc6000 View Post


    Ah Streetview. The most clamored part of Google Maps. Also the most useless piece of data out there.  There are only 2 uses for Street View - novelty ("I can see the front of your house, how cool am I??") or for people incapable of reading a map or having the knowledge that, oh idk, all the evens are on one side and the odds are on the other side of the street...  We're breeding a nation of idiots who can't even read a damn map, guh...


  • Reply 239 of 259
    ipenipen Posts: 410member


    Glad I didn't upgrade my 4S.  Will wait till the service is up to par with google.

  • Reply 240 of 259
    vadania wrote: »
    Dude! Dude?

    First off, I am not a 'man' by any stretch of the meaning. If you can grasp this analogy better then let's just say I lack the "hardware".

    Second. Dude is actually a slang term for a horses cock that supposedly only turned into an endearing mention in the late 80's around the time I was born. However others argue grammar much better than I here. To me grammatical use is defined by whether or not the individual understood what was originally intended. Mind you I get special training to overlook glaring instabilities.

    OK, dude, but don't forget that language evolves! There's also no need to go out of your way to tell me your gender and rough age unless you're looking for something else...

    vadania wrote: »
    You're stating that you (implied) became a developer to TEST Apples new product. You actually agreed to a form of licensing. Also to declare in human terms, you agreed to inform Apple of any discrepancies, bugs, issues, inconsistencies, glaring omissions etc.

    If I implied, I did not state, and I did not enroll in the program to test anything other than my own code on current and upcoming platforms, be able to run stuff I write that would never get accepted in the App Store on my own devices, and report bugs that prevent my own code from working on those platforms. I did not agree at any point to go out of my way to test Apple software. I Do Not Work For Apple!

    vadania wrote: »
    You are the epitome of what I stated before. You paid for the newest flavor. You have nothing to contribute, yet you you expect to have exactly what you want.

    I have code to contribute, that's what developers do.

    vadania wrote: »
    Did you at least submit a report stating what you supposedly want? If I hadn't seen your name earlier I would have thought you were being disingenuous.

    What I want is Google Maps back, and we both know that's not gonna happen.

    vadania wrote: »
    By the way, Siri helped me post this. Siri works faster than I can type on my iPad. Siri posted this while I worked on something else. (I did edit)

    I don't dispute that (nor do I know what Siri has to do with this argument at all) as I love Siri as well (though you're actually referring to Dictation, not Siri) and use it daily to setup reminders and calendar events.

    If Apple forced anyone to report anything, we'd all be submitting obvious stuff to meet the quota, thus defeating the final goal.
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