Apple Watch Sport owners report unexpected rear logo damage, other text scratching off

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Comments

  • Reply 41 of 94
    Quote:

    Originally Posted by v900 View Post





    What is the issue? Seriously? If I bought a twenty dollar watch from Sears, and this happened after a few months of use, I would get a replacement and an apology. So is it any wonder, that people who spent 3-400$ on a premium product are holding Apple up to the same standard?

    Strictly speaking, I guess it is more of an 'embarrassing fabrication error' than a 'defect'. But that's beside the point which is: When people spend 3-400$ on an Apple Watch, they have a right to expect a product that's somewhat more sturdy than this. Text coming off after a few months of use may be ok if it's a 50$ Szenzhen cheapo, but some of us hold Apple to a higher standard.



    The kind of quality standard you'd expect from a product with profit margins above 30%.

    I'll never understand people who seem to believe, that Apple can do no wrong...



    It's not a shoe we're talking about here, where normal use will cause visible wear. Text and logos aren't supposed to come off a few months after you buy a watch.



    As evidenced by the fact that Apples quality control people are looking into it, which the article mentions.

     

    You are speeking of spending 3-400$ for a watch like it is a fortune and you should receive something tha should stay intact for decades...

     

    Pathetic indeed.  I've yet to see a watch of any price range that looks like new after few month of daily use...Hublot, Patek, Rolex, every single watch would have sings of wear after few month. Even the most expensive watches in the world require service maintances every 10 years or so, including polishing and cleaning of mechanism. Ofc you dont know that because you dont have one. So you are comparing the Apple Watch to some imaginable quality standard thats only in your head. Apple Watch is the best smart watch you can buy with money and the quality is equal to standard watches that cost 10 times more...so shut up and stop trolling.

  • Reply 42 of 94
    mstone wrote: »

    Alumunum has pretty good corrosion resistance and the Series 7000 probably more so, plus if it is space grey, it has anodizing, not sure about the silver colored one, but in any case, it is probably not raw aluminum.  You should be fine. I have the SS and no issues with the logo or text.

    I'm mostly thinking about the mechanical interfaces of the "package". This is where corrosion can attack and lead to breaking up the seal paving way for water and contamination entering the watch.
    Washing it with clear water is definitely a good idea.
    I'm thinking about getter by one myself. Especial ally for notifications and exercising. So knowing me I will sooner or later take it into water, but not the shower.
  • Reply 43 of 94
    cnocbui wrote: »
    M experience with aluminium and sea water is that it corrodes very badly if the protective anodizing is breached.

    And usually you'll find that the protective layer is the weakest at corners and edges - the interface areas where corrosion may lead to more than aesthetic damage.
  • Reply 44 of 94
    cnocbuicnocbui Posts: 3,613member
    Quote:

    Originally Posted by Nikolay Iliev View Post

     

     

    You are speeking of spending 3-400$ for a watch like it is a fortune and you should receive something tha should stay intact for decades...

     

    Pathetic indeed.  I've yet to see a watch of any price range that looks like new after few month of daily use...Hublot, Patek, Rolex, every single watch would have sings of wear after few month. Even the most expensive watches in the world require service maintances every 10 years or so, including polishing and cleaning of mechanism. Ofc you dont know that because you dont have one. So you are comparing the Apple Watch to some imaginable quality standard thats only in your head. Apple Watch is the best smart watch you can buy with money and the quality is equal to standard watches that cost 10 times more...so shut up and stop trolling.


     

    What a load of BS.

     

    I bought a Citizen eco-drive in 1993 in just that price bracket.  It has run essentially continuously for over 30 years, never needing a battery or servicing or a single cent spent on it.  I seem to recall the battery/capacitor is some amazing concoction of gold and titanium.  Here is the back of it after 3 decades:

     

     

    That is my idea of quality.  The Apple Watch is ephemeral crap in comparison.

  • Reply 45 of 94
    cnocbui wrote: »
    What a load of BS.

    I bought a Citizen eco-drive in 1993 in just that price bracket.  It has run essentially continuously for over 30 years, never needing a battery or servicing or a single cent spent on it.  I seem to recall the battery/capacitor is some amazing concoction of gold and titanium.  Here is the back of it after 3 decades:

    <img alt="" class="lightbox-enabled" data-id="61966" data-type="61" src="http://forums.appleinsider.com/content/type/61/id/61966/width/350/height/700/flags/LL" style="; width: 350px; height: 296px">


    That is my idea of quality.  The Apple Watch is ephemeral crap in comparison.

    It is not designed for lasting three decades.
    More close to three years.
  • Reply 46 of 94
    cnocbuicnocbui Posts: 3,613member
    Quote:

    Originally Posted by WonkoTheSane View Post





    It is not designed for lasting three decades.

    More close to three years.



    Yep.  Rechargeable Li-ion batteries in the 'quality' watch space is a joke.  That applies to all smart watches.  They are built to die an early death.

  • Reply 47 of 94
    cnocbui wrote: »

    Yep.  Rechargeable Li-ion batteries in the 'quality' watch space is a joke.  That applies to all smart watches.  They are built to die an early death.

    I think you'll find that holds true for most electronic gadgets. Partly due to the development in the field of electronics. Today's Apple watch will make a similar jump as the iPhone within three years.
    I have to admit that at least for the edition i was having the brief hope you'd have lifetime service for free luke high quality jewelry watches. Not only including battery replacement and cleaning but also free replacement if updated internals. In this way at least it's be the personal item that accompanies you for way more years. Silly me :)
  • Reply 48 of 94
    Quote:

    Originally Posted by SpamSandwich View Post

     

    It's not made of diamond, folks. Expect some form of wear with use, otherwise keep it in it's original packaging.


     

    I knew it wouldn't take long to see an idiotic comment, and sure enough you saved me some time by making it be the very first one! 

  • Reply 49 of 94
    Quote:

    Originally Posted by WonkoTheSane View Post



    Various? The link appears to show two cases.



    OMG quick. Bring the paper bag. I'm hyperventilating. Logogate is about to come upon us...!



    Seriously: stuff like this can happen. It shouldn't. But occasionally does. If people had an idea about eg the maturity of a newly developed car then in comparison this is .... a non issue. In particular since apple is going to replace the affected units as it seems.

     

    Only two cases in Reddit? I don't think so.

     

    At least in Chinese Apple discussion forum BBS.FENG.COM, where sometimes has leak images of Apple future products,  there are a number of cases that has the Apple Logo scratched off.

     

    Even there is one case that the entire back, including all sensory lens, fells off when the owner pulls the charger of the watch.

  • Reply 50 of 94
    airnerdairnerd Posts: 693member
    Quote:

    Originally Posted by BobSchlob View Post

     



    Are you fing kidding me??

    Do you think, in Apple's eyes, that this falls under normal, average wear and tear?

    You think Apple meticulously (as they do everything) printed that stuff on the back, and said:

    "Meh,  Hey Jony. Yeah, this'll last for awhile, and then just kind wash off over time."

    "Hey Tim, is that cool with you?"

    "Yeah?"

    "Awesome. Start the presses!"

     

    This is something that didn't work as Apple had intended; and they will fix the problem.

    End of story.


    Same people saying "non story, this isn't an issue" will be the first posters tripping over themselves to congratulate Apple when Apple admits this isn't just regular wear and tear but an actual issue. 

  • Reply 51 of 94
    jungmarkjungmark Posts: 6,926member
    aircm1982 wrote: »
    Only two cases in Reddit? I don't think so.

    At least in Chinese Apple discussion forum BBS.FENG.COM, where sometimes has leak images of Apple future products,  there are a number of cases that has the Apple Logo scratched off.

    Even there is one case that the entire back, including all sensory lens, fells off when the owner pulls the charger of the watch.

    Yup and we all believe everything on the Internet.

    If it's a manufacturing problem, Apple will fix it.
  • Reply 52 of 94

    They all have pictures, including the Apple logo being scratched off and entire back falling off.

  • Reply 53 of 94
    nolamacguynolamacguy Posts: 4,758member
    cnocbui wrote: »
    That is my idea of quality.  The Apple Watch is ephemeral crap in comparison.

    you don't even have an apple watch.
  • Reply 54 of 94
    nolamacguynolamacguy Posts: 4,758member
    cnocbui wrote: »
    I bought a Citizen eco-drive in 1993 in just that price bracket.  It has run essentially continuously for over 30 years, never needing a battery or servicing or a single cent spent on it.

    yeah, and how much music could it hold? what sort of activity tracking features did it have? how did it handle contactless payments?

    oh yeah, it didn't do any of that. no wonder you never had to wind it.
  • Reply 55 of 94
    nolamacguynolamacguy Posts: 4,758member
    cnocbui wrote: »

    Yep.  Rechargeable Li-ion batteries in the 'quality' watch space is a joke.  That applies to all smart watches.  They are built to die an early death.

    good thing they are readily serviceable, just like a nice watch is.

    durr durrr...
  • Reply 56 of 94
    cnocbuicnocbui Posts: 3,613member
    Quote:
    Originally Posted by NolaMacGuy View Post





    you don't even have an apple watch.

    No I don't.   Comes under the heading 'first get an iPhone'

     

    Quote:
    Originally Posted by NolaMacGuy View Post





    yeah, and how much music could it hold? what sort of activity tracking features did it have? how did it handle contactless payments?



    oh yeah, it didn't do any of that. no wonder you never had to wind it.

     

    I don't want a watch to do any of that.  I'll trade 30+ years of hassle free longevity for that useless to me crap, thanks.

     

    Quote:


    Originally Posted by NolaMacGuy View Post





    good thing they are readily serviceable, just like a nice watch is.



    durr durrr...

     

    Service:

    Apple Watch Sport    $229

    Apple Watch    $329

    Apple Watch Edition    $2,800

     

    Battery replacement:     $79

     

    Most Li-ion batteries have lost 50% capacity after 3 years, so that's 10 batteries over 30 years costing $790.  If it's all the same with you and the other Apple shareholders, I'll skip.  I was only kidding about the 30 years - you won't be able to buy a battery for a 1st gen ?Watch in even 20 years time.

  • Reply 57 of 94
    mstonemstone Posts: 11,510member
    Quote:

    Originally Posted by oakie View Post



    some people's sweat is more acidic than others. 

    Sweat can vary in pH depending on certain stimulations such as medication, but sweat is not very acidic anyway, 4.5 - 7 usually. But, if you look at the design of the ?Watch, the inscription area is not directly in contact with the skin most of the time because the ceramic back is raised. I really don't think sweat or wear has anything to do with this issue. Seems to be more likely a manufacturing defect.

  • Reply 58 of 94
    chadbagchadbag Posts: 2,000member
    Maybe I need to exercise more, or be more active. My space gray Sport Apple Watch looks brand new still, after almost 3 months...

    Yet another indication my life is boring and I need more exercise :)
  • Reply 59 of 94
    chadbagchadbag Posts: 2,000member
    Quote:



    Originally Posted by tenly View Post



     In any case, I'm curious where the person who claims the there were only a few sold got their numbers from. Oh! They just made it up? Thought so. LOL

     

    I think you missed the  "/s" on those posts.   It was sarcasm directed at the people who claim the watch is not selling.

  • Reply 60 of 94
    chadbagchadbag Posts: 2,000member
    Quote:

    Originally Posted by cnocbui View Post

     

     

    What a load of BS.

     

    I bought a Citizen eco-drive in 1993 in just that price bracket.  It has run essentially continuously for over 30 years, 


     

    Seems someone flunked math...   Or has a time machine.  

     

    Back to the Future?

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