If I read these posts it sounds the 6 has a serious structural problem that develops over time. And apparently it's connected with stress one puts on the case. I will stop wearing it in my back pocket.
I haven't seen anyone with this problems yet and believe me, I know a lot of people who are using 6/6s. I myself am using 6 and does not notice anything wrong with my phone whatsoever. But reading through many articles online today, the news make it sounds like every iPhone 6/6s has the same problems. It does not help when multiple fake commentators add the fuel in the fire.
This started to be a problem for me -- I'm doing the "press flex" to restore the touch capability of my iPhone 6 Plus. Does anyone know if is Apple policy to now replace the iPhones with this problem (out of warranty)? I was online with support a couple of weeks ago and was told "it was a hardware problem" and I would have to pay to get it fixed. I found a shop that will the micro soldering, but the cost is $150. (Apple Pie in Louisiana).
I had a perhaps similar problem with my 6plus where the touch would stop working every now and then until I put it to sleep and woke it up. When I took it to the genius bar (still under Apple Care) it didn't do it when the guy was there but he pushed/squeezed the upper right corner and it did it. He obviously had seen that problem before and replaced the phone without any problem.
I literally just went through a bout with this.. Mine started nearly a year ago, but I was always able to get it to stop with a knock on my knee or a slight twist as others have mentioned. Finally, one day it happened and would not stop. I'm (literally) a few weeks away from completing my (very patient for me) two year plan of waiting for the 7, and now have a 6 plus that doesn't work. I went back to my 5 for about a week and was so frustrated by the that, that I spent like 2 days straight messing with it. Finally (after hours and hours) I was able to place two strategically located pieces of rubber (one underneath and one on top) on the logic board, which serves to slightly twist it inside the case when pressure is applied from the screws and screen. It went from completely grey bar and unresponsive to 100% working for about a week now (typing this reply with it). Looks like I'm going to make it, but I'm really fairly disappointed with the durability of the 6 Plus in general... I have like 4 iPhone 5s kicking around that survived all of my pre-teen kids. That's what we get for being new model year adopters! . PS - I wouldn't recommend anyone trying this method if it's really bad like mine - it literally took hours and hours because all you can do put it all back together, close the screen, hope it works, and if not, break the ENTIRE phone back down and try again.. This results in one try every twenty minutes or so
I haven't seen anyone with this problems yet and believe me, I know a lot of people who are using 6/6s. I myself am using 6 and does not notice anything wrong with my phone whatsoever. But reading through many articles online today, the news make it sounds like every iPhone 6/6s has the same problems. It does not help when multiple fake commentators add the fuel in the fire.
We're fake because we posted for the first time? Google IC touch chip replacement -- there are shops doing this work. No it's not that widespread -- if you manufacture millions of devices there are going to be products. Also, if you think I don't know what I'm talking about Google Shamblin AAPL -- you'll notice that I've written a number of articles about Apple, the vast majority are positive.
It's not really an issue that's specific to iPhones. Any mobile device that uses BGA (ball grid array) in manufacturing is susceptible to the soldering points failing over time due to flex in the device. That's an inherent limitation of BGA. Apparently it's become more of an issue with BGA that doesn't use lead, which is helpful to the environment but also less resistant to flex stress.
IMHO forum moderators have not been doing their job in this particular thread. Allowing the first instance of an aggressive personal attack go uncorrected (or better yet removed) yesterday has encouraged multiple personal insults being directed at other forum members today by that same poster.
just stop
There is 7 guys who posted in this thread that said they have the exact same problem. A problem that has only been documented to happen a dozen times over 200,000,000 phones. Give me a break. Its obvious these people are liars.
Also that these people with so called defective iPhones are saying this with their first comment on this forum.
Don't be naive. These are obviously paid Samsung trolls, or just sicko fans who hate Apple.
Suddenly Newton for one made the same claim of a "defective iPhone". Is he also a liar?
There is 7 guys who posted in this thread that said they have the exact same problem. A problem that has only been documented to happen a dozen times over 200,000,000 phones. Give me a break. Its obvious these people are liars.
Also that these people with so called defective iPhones are saying this with their first comment on this forum.
Don't be naive. These are obviously paid Samsung trolls, or just sicko fans who hate Apple.
Suddenly Newton for one made the same claim of a "defective iPhone". Is he also a liar?
who the hell is Newton?
And this isn't a defect. Its called wear and tear. If someone keeps sitting their big butt on the phone for 2 years of course something is going to break.
Doesn't matter. Calling anyone else a liar, particularly for something you have no personal knowledge of, is not acceptable. Doubt away and even ask for supporting evidence if you like, which an OP can of course not provide despite your demand and for whatever reason (inconvenient, time-consuming, doesn't exist, not worth the trouble, completely made-up whatever). Tagging others as being "liars" in the absence of any proof? Not acceptable, even ignoring the idea that it's juvenile to do so anyway in most cases IMO.
That's all I'll say about it. If moderators have no issue with it then so be it.
I haven't seen anyone with this problems yet and believe me, I know a lot of people who are using 6/6s. I myself am using 6 and does not notice anything wrong with my phone whatsoever. But reading through many articles online today, the news make it sounds like every iPhone 6/6s has the same problems. It does not help when multiple fake commentators add the fuel in the fire.
IMHO forum moderators have not been doing their job in this particular thread. Allowing the first instance of an aggressive personal attack go uncorrected (or better yet removed) yesterday has encouraged multiple personal insults being directed at other forum members today by that same poster.
just stop
There is 7 guys who posted in this thread that said they have the exact same problem. A problem that has only been documented to happen a dozen times over 200,000,000 phones. Give me a break. Its obvious these people are liars.
Also that these people with so called defective iPhones are saying this with their first comment on this forum.
Don't be naive. These are obviously paid Samsung trolls, or just sicko fans who hate Apple.
IMHO forum moderators have not been doing their job in this particular thread. Allowing the first instance of an aggressive personal attack go uncorrected (or better yet removed) yesterday has encouraged multiple personal insults being directed at other forum members today by that same poster.
just stop
There is 7 guys who posted in this thread that said they have the exact same problem. A problem that has only been documented to happen a dozen times over 200,000,000 phones. Give me a break. Its obvious these people are liars.
Also that these people with so called defective iPhones are saying this with their first comment on this forum.
Don't be naive. These are obviously paid Samsung trolls, or just sicko fans who hate Apple.
That's an argument of incredulity
Not really. There are thousands of members on this forum. And NONE of them brought up this defect until the BS stories started to show up this week.
so you take thousands of members on this forum and add the TENS of THOUSANDS of people these forum members know who own iPhones.
So we are talking TENS of THOUSANDS of iPhone owners who never experienced this problem. Not a single one.
With a sample size of tens of thousands you can predict this defect is very rare. I'd say extremely rare.
That's just an argument from silence. What reason would they have to bring it up?
Thousands of members on this forum. None experienced this defect till the BS report came out this week. And thousand of members know tens of thousands who own iPhones who did not have this problem either. Thus we have a sample size of close to one hundred thousand without any defect. Statistically its a very rare problem.
Personally I know close to 50 people who own iPhone6/6+ and none of them have this problem. I'm pretty sure across this forum is the same.
It could be, as someone else already wrote, that this specific wear and tear develops after a period of time. I had two MacBooks Pro (old ones) fail on me because the GPU would get to hot and got connection problems. Changing the chips in a dedicated shop in Lituania resolved it. Same thing. Why immediately use big words about it being a small problem and calling people names? lets see how it develops, and try to understand what's going on.
The more likely reason for forumers not complaining about it in the past is thinking that their own failure is a one-off. The 2012 GPU REA started in much the same fashion, with complaints by users, press coverage, incredulity from readers not seeing the problem, then Apple acknowledging the issue, and issuing the REA.
It isn't an all-encompassing problem, no, and we didn't portray it as such. However, there are enough problems with the same manifestations to point to an issue.
The more likely reason for forumers not complaining about it in the past is thinking that their own failure is a one-off. The 2012 GPU REA started in much the same fashion, with complaints by users, press coverage, incredulity from readers not seeing the problem, then Apple acknowledging the issue, and issuing the REA.
It isn't an all-encompassing problem, no, and we didn't portray it as such. However, there are enough problems with the same manifestations to point to an issue.
enough problems?
The documented evidence points to only a few dozen broken phones? How the hell is a 70 broken phones enough problems out of 500,000,000 phones sold the last 2 years?
For it to be a wide spreed problem it needs to be at least a couple hundred thousand defective phones. We are not even close to that number.
Perhaps this is just the beginning of a problem. Perhaps not. We don't know. Let's not jump to conclusions.
You keep saying just a few dozen. Out of curiosity, where do you get that number from?
Neither you nor I have the data or authority to call it "wide spread" -- and we did not. However, the failure rate appears to be statistically significant, above and beyond normal component failure rates, so we reported on it the same way that we were amongst the first to report on the Nvidia GPU issue.
We get users complaining to us in email about this broken piece of gear, or that function not working all the time. Most of the time, its a one-off and not statistically significant given the install base. This appears to be so.
Apple's Community support is loaded with claims of the touchscreen problems, dating back months. There are a few a week being brought into a screen repair shop that fixes about a thousand devices a month, local to me alone.
BGA failure from stress is nothing new. See also, the chronic Xbox 360 RRoD issues.
The more likely reason for forumers not complaining about it in the past is thinking that their own failure is a one-off. The 2012 GPU REA started in much the same fashion, with complaints by users, press coverage, incredulity from readers not seeing the problem, then Apple acknowledging the issue, and issuing the REA.
It isn't an all-encompassing problem, no, and we didn't portray it as such. However, there are enough problems with the same manifestations to point to an issue.
enough problems?
The documented evidence points to only a few dozen broken phones? How the hell is a 70 broken phones enough problems out of 500,000,000 phones sold the last 2 years?
For it to be a wide spreed problem it needs to be at least a couple hundred thousand defective phones. We are not even close to that number.
Perhaps this is just the beginning of a problem. Perhaps not. We don't know. Let's not jump to conclusions.
Understandable but it is more a matter of proper forum protocol. Personal attacks no matter how warranted are out of bounds. There are plenty of more subtle and clever ways to call someone out than just directly accusing them of being a liar.
Why are you taking this so personally? Does it impact you for some reason? Would you rather NOT know about things like this?
Design changes to the 6s family strongly suggest that Apple had it on their radar, and took steps to minimize the problem. Like the other commenters are saying, lets see what happens.
Thousands of iPhones exhibiting exactly the same defect, even with as many phones as were sold, is statistically significant over other random methods of failure commonly seen.
As a reminder, we didn't call it wide-spread. Take it up with those that did.
Comments
That's all I'll say about it. If moderators have no issue with it then so be it.
Why immediately use big words about it being a small problem and calling people names?
lets see how it develops, and try to understand what's going on.
58 posts.
It isn't an all-encompassing problem, no, and we didn't portray it as such. However, there are enough problems with the same manifestations to point to an issue.
Neither you nor I have the data or authority to call it "wide spread" -- and we did not. However, the failure rate appears to be statistically significant, above and beyond normal component failure rates, so we reported on it the same way that we were amongst the first to report on the Nvidia GPU issue.
Apple's Community support is loaded with claims of the touchscreen problems, dating back months. There are a few a week being brought into a screen repair shop that fixes about a thousand devices a month, local to me alone.
BGA failure from stress is nothing new. See also, the chronic Xbox 360 RRoD issues.
Design changes to the 6s family strongly suggest that Apple had it on their radar, and took steps to minimize the problem. Like the other commenters are saying, lets see what happens.
Thousands of iPhones exhibiting exactly the same defect, even with as many phones as were sold, is statistically significant over other random methods of failure commonly seen.
As a reminder, we didn't call it wide-spread. Take it up with those that did.