iPhone 7 owners complain about issues with BMW Bluetooth support, Verizon LTE connections
Some iPhone 7 owners are encountering trouble with Bluetooth connections in BMW vehicles, and/or LTE connections to Verizon, according to complaints on Apple's support forums and tips to AppleInsider.
BMW drivers are experiencing issues with their iPhones failing to connect to their cars, or losing Bluetooth audio playback after just a few seconds. Tactics like restoring or re-pairing a phone don't appear to offer a permanent solution, if any.
In email responses, BMW's support staff are said to be telling customers that the iPhone 7 "is not an approved device for our vehicles until testing has completed," without offering an estimated timeframe.
"Please continue to look for an update from Apple for a new iOS and our update website to help resolve your concerns: www.bmw.com/update," the emails say.
Verizon subscribers are meanwhile running into trouble with LTE connections randomly dropping out. Affected people may still have 2G or 3G data, but find their connections unable to switch back to LTE, if they have signal at all. Some AT&T customers are experiencing similar difficulties.
Verizon, at least, is believed to be aware of the situation, and collaborating with Apple on a fix. Some iPhone 7 owners are reporting temporary success with resets, SIM swaps, and/or toggling Airplane Mode on and off.
BMW drivers are experiencing issues with their iPhones failing to connect to their cars, or losing Bluetooth audio playback after just a few seconds. Tactics like restoring or re-pairing a phone don't appear to offer a permanent solution, if any.
In email responses, BMW's support staff are said to be telling customers that the iPhone 7 "is not an approved device for our vehicles until testing has completed," without offering an estimated timeframe.
"Please continue to look for an update from Apple for a new iOS and our update website to help resolve your concerns: www.bmw.com/update," the emails say.
Verizon subscribers are meanwhile running into trouble with LTE connections randomly dropping out. Affected people may still have 2G or 3G data, but find their connections unable to switch back to LTE, if they have signal at all. Some AT&T customers are experiencing similar difficulties.
Verizon, at least, is believed to be aware of the situation, and collaborating with Apple on a fix. Some iPhone 7 owners are reporting temporary success with resets, SIM swaps, and/or toggling Airplane Mode on and off.
Comments
Hard to tell if others' issues are unlucky combinations of BMW model years and options, carrier, iphone model and iOS version.....
It remains to be seen whether AT&T will experience similar problems, the anecdotal reports notwithstanding. Perhaps the Intel modem will prove superior over the long run.
- terrible battery life
- missing home screen icons
- onscreen camera button not working
- Bluetooth and lightning headphone bugs
Probably the worst new iPhone experience I've had. OS updates needed urgently especially for the battery problems. Mine gets nowhere near the specs or the review benchmarks. Struggle to get more than 1.5 - 2 hours usage in a day. Have seen the iPhone 6 do 4-6.