Apple Support Wars 2 (Fran strikes back AND WINS!)

2456

Comments

  • Reply 21 of 111
    bartobarto Posts: 2,246member
    They should be able to get any part, including DVD drives, from Apple unless it's really old. In which case Apple won't have the part either.



    Was it an authorised service centre?



    Barto
  • Reply 22 of 111
    fran441fran441 Posts: 3,715member
    Yes, and Apple doesn't have the drive either (it's the original PowerBook G3/500 (Pismo) DVD-ROM drive).



    If they did, they wouldn't be considering giving me a new computer (not that I think they are any way).



    5 hours, 23 minutes to go.



    [ 01-23-2003: Message edited by: Fran441 ]</p>
  • Reply 23 of 111
    alcimedesalcimedes Posts: 5,486member
    Tha' TrUTh trAiN is cOmMin'!!!
  • Reply 24 of 111
    fran441fran441 Posts: 3,715member
    4 hours to go.



    No word from Apple as of yet.
  • Reply 25 of 111
    mrmistermrmister Posts: 1,095member
    It's the Final Countdown!



    *play music*
  • Reply 26 of 111
    fran441fran441 Posts: 3,715member
    3 hours.
  • Reply 27 of 111
    fran441fran441 Posts: 3,715member
    2 hours.
  • Reply 28 of 111
    not unlike myselfnot unlike myself Posts: 2,037member
    Less then 3. (not to jinx it, but I don't see this happening)
  • Reply 29 of 111
    serranoserrano Posts: 1,806member
    Good luck!



  • Reply 30 of 111
    ghost_user_nameghost_user_name Posts: 22,667member
    An Apple care person is looking right now on a Pismo DVD modul, almost peeing on himself in excitement and he is waiting to call you in 1 hour and 50 minutes aka in last minute JUST TO PISS YOU OFF Fran.



    Luckily enough they will screw things up again, drop it and step on it when he picks it up to go to the post room
  • Reply 31 of 111
    fran441fran441 Posts: 3,715member
    1 hour and counting.
  • Reply 32 of 111
    emaneman Posts: 7,204member
    This is getting exciting...
  • Reply 33 of 111
    mcqmcq Posts: 1,543member
    30 minutes! hehe
  • Reply 34 of 111
    fran441fran441 Posts: 3,715member
    Just so you guys know, I'm NOT looking forward to talking with Apple again.
  • Reply 35 of 111
    fran441fran441 Posts: 3,715member
    So it's 4:30 and I called them.



    Unfortunately, no one was there so I had to leave a message.



    Oh yeah, I'm sure this is going to get resolved today.
  • Reply 36 of 111
    defiantdefiant Posts: 4,876member
    <img src="graemlins/hmmm.gif" border="0" alt="[Hmmm]" /> <img src="graemlins/bugeye.gif" border="0" alt="[Skeptical]" />
  • Reply 37 of 111
    bungebunge Posts: 7,329member
    Would you feel any better if I said that Dell is worse?
  • Reply 38 of 111
    fran441fran441 Posts: 3,715member
    I spoke with regular Apple tech support and they said that the case was worked on '15 minutes ago'. They also said that 4:30 was probably 'their time' instead of 'my time' (despite having it well defined during our original conversation).



    So the support person sent an email to her saying that I was waiting to hear from her and I should hopefully get a phone call soon.



    If I don't hear anything tonight, I'm going to have to go to the next level (again).
  • Reply 39 of 111
    alcimedesalcimedes Posts: 5,486member
    doesn't the next level involve projectile weapons?
  • Reply 40 of 111
    stagflation stevestagflation steve Posts: 294member
    [quote]Originally posted by bunge:

    <strong>Would you feel any better if I said that Dell is worse?</strong><hr></blockquote>



    No Dell isn't worse, they come to your house fix the computer on your kitchen table then get out of your hair in under an hour
Sign In or Register to comment.