Editorial: Microsoft has learned some lessons from Apple, and that benefits us all

Posted:
in General Discussion edited October 2019
At an event on Wednesday, Microsoft debuted a lot of hardware, some of it surprising, and some of it not. But, instead of embracing the standard, Microsoft is starting to do more with controlling the hardware from top to bottom -- a trick it learned from Apple.

Microsoft Surface Neo

Some evolution, some revolution

The Surface Pro 7 is simple iteration on the Surface Pro line. Nobody expected it to be any different, or revolutionary.

Where the and fruits of learning from Apple have ripened, is in the Surface Pro X, and the Surface Neo. In both, for the first time, Microsoft has worked with chip manufacturers for a custom chip to do exactly what Microsoft needs, in much the same way that Apple has done with the A-series processor in the iPad, iPhone, and iPod touch.

And, in the Surface Pro X flagship, Microsoft is leaning heavily into Windows on ARM with a custom SQ1 chip. Microsoft's Panos Panay said that the company worked closely with Qualcomm to develop the chip, which is a marked difference than what the company has done before in tablets, by just slapping something already available in a product line.

With the SQ1, Microsoft has turned a corner with ARM and Windows. Instead of a half-baked partial execution of Windows on ARM like it did at the dawn of the Surface line, Microsoft is leveraging the truly massive Windows software library that has been growing for decades. And, on the Intel Lakefield-based Surface Neo for 2020, Windows 10 X is still Windows and will run what PC users would expect it to.

Microsoft is using the acronym WCOS for the core technologies at the heart of all Windows operating system products. Microsoft's WCOS is to Windows 10 and Windows 10 X, as UNIX is to macOS and iOS. It is a fundamental set of Windows functionality that works across different classes of devices like the Surface Neo and the vastly different HoloLens 2 and Surface Hub 2X that are expected to ship in 2020.

WCOS is what allows Windows 10 to evolve into Windows 10 X for the foldable Surface Neo, while still allowing for execution of "classic" Windows 10 applications.

Microsoft has to work on branding, though. Windows 10 X is confusingly incompatible with the ARM-based Surface Pro X.

Something like the Surface Neo is in the works at Apple

Despite the year-long wait for it, Microsoft's Surface Neo is slick, and not altogether unlike what we've seen Apple working on. Apple's keyboard that it introduced in the MacBook has less to do with device thinness, and more to do with teaching a computer user to type on a nearly flat surface.

For years, Apple has been filing for patents on a MacBook-like device with a second screen in place of a keyboard. It also has ideas for haptics, and at least a simulation of a keyboard with discrete keys.

Apple patent illustration for a two-screen MacBook or MacBook Pro
Apple patent illustration for a two-screen MacBook or MacBook Pro


And, Apple's patent drawing looks a lot like the Surface Neo, even down to hinge placement.

What Apple hasn't patented is the concept of "bridging" as Microsoft called it during Wednesday's presentation. Instead of a true folding device, with an edge-to-edge screen encompassing the hinge, Microsoft is using the gap to its advantage, and using it as a user interaction element to split the screen, with one app on one screen, and the other to the right or left depending on orientation.

Microsoft has gone with a fold-over keyboard of some sort. We're not sure if its detachable yet, but it probably is. We were really concerned about the displays when one presenter folded the keyboard between the screens and squeezed the device a little too tight.

What Apple can take from Microsoft

ARM in the Mac is coming, that much is pretty clear. What is less clear is the timetable.

Microsoft isn't just tiptoeing into Windows on ARM anymore with the flagship Surface Pro X. Instead of an almost-Windows like the Windows RT versions of the Surface were at launch seven years ago, the Surface Pro X is a full Windows installation, running Windows on ARM -- again with WCOS at the core.

We here at AppleInsider are fully aware of what our demographic is. We know who you are and what you do, based on what you've told us. ARM on Mac may not be good for you at launch, but it will be absolutely fantastic the day that the hardware rolls out for the average Apple user who is using iOS as a gateway to the Mac, rather than the other way around. There are far more of the iOS as a gateway to the Mac folks are there are Mac to iOS, and it has been that way for at least five years.

And, as it evolves, it will be good for AppleInsider current demographic too. But, evolutions take time, and it's time for that to start.

Obsorne effect

Microsoft didn't learn everything it needed to, though. In the case of the Surface Neo announced a year before it ships, Microsoft seems to think that it doesn't need to remember its own history, or even look to the high-profile collapse of the AirPower. And, it is ignoring a big maxim of computer history.

In 2008, Microsoft started promoting the hinged Courier tablet. It was talking about it, it was teasing it, and it was talking to developers about how to make software for it. In 2010, Microsoft confirmed it had effectively given up on shipping the device in that form.

Much, much earlier, in the dawn of the personal computing age, the Osborne effect was born. In 1983, Osborne Computer Company head Adam Osborne pre-announced two new computers that were next up for the company, well in advance of shipment. It was one in a line of mis-steps that led to the death of the company, and the most public one.

The industry was different then, measured in millions of dollars and not trillions. Today, Microsoft is no more doomed from this pre-announcement than any seeming missteps that Apple may make, and the internet and YouTube start screaming about.

Like Apple, The Surface maker also has a massive cash pile and room to fail. Microsoft saying that it wants to bring developers on board with the pre-announcement of the dual-screen experience will absolutely have an impact on the 2019 Surface lineup sales, which won't be all that much to begin with.

Steve Jobs famously said that Apple is a software company that makes hardware. That is true, but it isn't nearly as true as Microsoft being the epitome of that.

Engine of iteration and revolution

Apple has absolute control over the entire stack on the iPad. Every single aspect of the iPad from software to hardware, it maintains, and it manipulates both for a complete package.

When we reviewed the then-current Surface hardware over the summer, we called it the best Windows tablet money could buy. But, we also said that Microsoft was missing an opportunity to make it more than just a tablet, with full stack control, like Apple has.

With the debut of yesterday's products, the company has started those moves. Instead of relying solely on Intel, and picking parts off the shelf, Microsoft is leaning into what could make the products truly great given enough evolution.

An Apple-centric user isn't going to rush out and buy a Surface just because of Wednesday's announcements any more than a Windows-faithful user will buy an iPad when Apple rolls out new models. But, both groups of users stand to benefit.

We've said it before, and we'll say it here again. Apple is better with strong competition. It makes better iPhones because of Samsung. We want Apple to make better computers because of Microsoft -- and Microsoft has finally given Apple a reason to do so.
coolfactormuthuk_vanalingam
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Comments

  • Reply 1 of 34
    coolfactorcoolfactor Posts: 2,328member
    I think they could've avoided the "only Microsoft can do" over-selling sales pitch. That worked well for Apple, but sounds false in this day and age when several companies are excelling at design.
    watto_cobra
  • Reply 2 of 34
    coolfactorcoolfactor Posts: 2,328member
    Apple NEEDS to step up their game with macOS, particularly Finder and making System Preferences launch faster. These seriously feel neglected.

    And I love the Dock, but continue to feel Windows die-hards see it as a cartoon, non-Pro interface. Maybe have a "Pro" configuration — the same great macOS, but configured with a more Pro appearance with the flip of a switch, much like they have the "Simple Finder" mode.
  • Reply 3 of 34
    canukstormcanukstorm Posts: 2,733member
    "For years, Apple has been filing for patents on a MacBook-like device with a second screen in place of a keyboard"

    Would love for Apple to release this form factor but running iPadOS
    watto_cobra
  • Reply 4 of 34
    StrangeDaysStrangeDays Posts: 13,083member
    Apple NEEDS to step up their game with macOS, particularly Finder and making System Preferences launch faster. These seriously feel neglected.

    And I love the Dock, but continue to feel Windows die-hards see it as a cartoon, non-Pro interface. Maybe have a "Pro" configuration — the same great macOS, but configured with a more Pro appearance with the flip of a switch, much like they have the "Simple Finder" mode.
    No idea what you're referring to with System Preferences -- it loads instantly for me. Just opened it and bounced around all the panes, no issues.

    Also, it would be an absolutely terribly idea to turn macOS's finder & Dock into something Windows people are more comfortable with. That would be moving backwards. The correct solution is for them to use & learn macOS, not make macOS more like Windows. At work our client just upgraded their in-house notebooks to Windows 10, so I use both. I find it's "Dock" (Start Menu, task bar, system tray) bothersome to the extreme, despite being a Windows user going back to 3.1. 
    jahblademuthuk_vanalingamsuddenly newtonn2itivguyraoulduke42lolliverwatto_cobra
  • Reply 5 of 34
    Microsoft has worked with chip manufacturers for a custom chip to do exactly what Microsoft needs

    This is interesting because, does Microsoft has the scale Apple have though? Are they going to absorb the loss on chip order?

    coolfactorroundaboutnowwatto_cobra
  • Reply 6 of 34
    coolfactorcoolfactor Posts: 2,328member
    Apple NEEDS to step up their game with macOS, particularly Finder and making System Preferences launch faster. These seriously feel neglected.

    And I love the Dock, but continue to feel Windows die-hards see it as a cartoon, non-Pro interface. Maybe have a "Pro" configuration — the same great macOS, but configured with a more Pro appearance with the flip of a switch, much like they have the "Simple Finder" mode.
    No idea what you're referring to with System Preferences -- it loads instantly for me. Just opened it and bounced around all the panes, no issues.

    Also, it would be an absolutely terribly idea to turn macOS's finder & Dock into something Windows people are more comfortable with. That would be moving backwards. The correct solution is for them to use & learn macOS, not make macOS more like Windows. At work our client just upgraded their in-house notebooks to Windows 10, so I use both. I find it's "Dock" (Start Menu, task bar, system tray) bothersome to the extreme, despite being a Windows user going back to 3.1. 

    I never said "make it like Windows", but the default settings, like the scaling Dock, are some of the features that professional enviros immediately disable. I'm suggesting adding a stock config that make these common changes with a single click.

    And yes. SysPrefs has always been dog-slow, but powerful machines (8GB RAM, newest SSDs?) may obscure how slow it is by making it load quickly. That doesn't mean it is fast in every machine.
  • Reply 7 of 34
    bluefire1bluefire1 Posts: 1,310member
    My wife was given a new HP computer with Windows 10 for work and she hates it. Last night she tried to scan a picture and crop it and it was so frustrating. Doing it on my Mac was quite easy. I, too, am glad Microsoft is moving into the future, but the company had better continue to work on that crowded interface. It reminds me of iTunes.
    lolliverwatto_cobra
  • Reply 8 of 34
    StrangeDaysStrangeDays Posts: 13,083member
    Apple NEEDS to step up their game with macOS, particularly Finder and making System Preferences launch faster. These seriously feel neglected.

    And I love the Dock, but continue to feel Windows die-hards see it as a cartoon, non-Pro interface. Maybe have a "Pro" configuration — the same great macOS, but configured with a more Pro appearance with the flip of a switch, much like they have the "Simple Finder" mode.
    No idea what you're referring to with System Preferences -- it loads instantly for me. Just opened it and bounced around all the panes, no issues.

    Also, it would be an absolutely terribly idea to turn macOS's finder & Dock into something Windows people are more comfortable with. That would be moving backwards. The correct solution is for them to use & learn macOS, not make macOS more like Windows. At work our client just upgraded their in-house notebooks to Windows 10, so I use both. I find it's "Dock" (Start Menu, task bar, system tray) bothersome to the extreme, despite being a Windows user going back to 3.1. 

    I never said "make it like Windows", but the default settings, like the scaling Dock, are some of the features that professional enviros immediately disable. I'm suggesting adding a stock config that make these common changes with a single click.

    And yes. SysPrefs has always been dog-slow, but powerful machines (8GB RAM, newest SSDs?) may obscure how slow it is by making it load quickly. That doesn't mean it is fast in every machine.
    macOS and the Dock are designed for mass market consumers primarily, enterprise is not the primarily use case. There is no burden for an enterprise user to turn off icon magnification if they are put off by it. 

    8GB RAM or even a SSD isn't really an usual thing these days. If you're on a spinning HD with less than 8GB RAM, what can I say -- everything is slow. That's the exception, not the norm.
    lolliverwatto_cobra
  • Reply 9 of 34
    jbdragonjbdragon Posts: 2,312member
    bluefire1 said:
    My wife was given a new HP computer with Windows 10 for work and she hates it. Last night she tried to scan a picture and crop it and it was so frustrating. Doing it on my Mac was quite easy. I, too, am glad Microsoft is moving into the future, but the company had better continue to work on that crowded interface. It reminds me of iTunes.
    That's not a hard thing on Windows 10, but I get it. Maybe she is more used to doing it on a Mac? Maybe just to confused with so many options on the Windows computer over the Mac?
  • Reply 10 of 34
    ---
    ...Apple's keyboard that it introduced in the MacBook has less to do with device thinness, and more to do with teaching a computer user to type on a nearly flat surface.
    ---
    I recall AI mentioning this theory regarding a "teaching" process for typing on flat surfaces in past articles. This seems plausible. I'm guessing touch typists would hate this concept and require a certain amount of key travel, but for me, I totally suck at touch typing and actually do much better with the on-screen iPad keyboard, where all I have to do is lightly tap a key. I'm an older guy, but for the generation(s) not having been brought up on IBM Selectrics, it seems to me a fair number are already very comfortable with typing on glass.

    AppleInsider said:
    ---
    Microsoft has gone with a fold-over keyboard of some sort. We're not sure if its detachable yet, but it probably is. We were really concerned about the displays when one presenter folded the keyboard between the screens and squeezed the device a little too tight. 
    ---
    I recall that the keynote showed that the keyboard was held on magnetically on the exterior (non-display side), like the stylus. They slipped it on top of one of the displays to demonstrate its use, but I also noticed that when they were done, they simply folded the device on top of the keyboard. That looked awkward, and yes, potentially damaging.

    I did think it was kinda cool that the keyboard could be positioned to expose an area of the screen above the keyboard to be used as a larger Touch Bar concept, or slid upward to expose an area below the keyboard to be used as a trackpad. The issue of where to stow this keyboard when not in use (to keep it out of harm's way) remains.

  • Reply 11 of 34
    mobirdmobird Posts: 758member
    Apple NEEDS to step up their game with macOS, particularly Finder and making System Preferences launch faster. These seriously feel neglected.

    And I love the Dock, but continue to feel Windows die-hards see it as a cartoon, non-Pro interface. Maybe have a "Pro" configuration — the same great macOS, but configured with a more Pro appearance with the flip of a switch, much like they have the "Simple Finder" mode.
    Maybe Apple should reintroduce Aqua or Graphite... ;)
  • Reply 12 of 34
    DuhSesameDuhSesame Posts: 1,278member
    ---
    ...Apple's keyboard that it introduced in the MacBook has less to do with device thinness, and more to do with teaching a computer user to type on a nearly flat surface.
    ---
    I recall AI mentioning this theory regarding a "teaching" process for typing on flat surfaces in past articles. This seems plausible. I'm guessing touch typists would hate this concept and require a certain amount of key travel, but for me, I totally suck at touch typing and actually do much better with the on-screen iPad keyboard, where all I have to do is lightly tap a key. I'm an older guy, but for the generation(s) not having been brought up on IBM Selectrics, it seems to me a fair number are already very comfortable with typing on glass.

    AppleInsider said:
    ---
    Microsoft has gone with a fold-over keyboard of some sort. We're not sure if its detachable yet, but it probably is. We were really concerned about the displays when one presenter folded the keyboard between the screens and squeezed the device a little too tight. 
    ---
    I recall that the keynote showed that the keyboard was held on magnetically on the exterior (non-display side), like the stylus. They slipped it on top of one of the displays to demonstrate its use, but I also noticed that when they were done, they simply folded the device on top of the keyboard. That looked awkward, and yes, potentially damaging.

    I did think it was kinda cool that the keyboard could be positioned to expose an area of the screen above the keyboard to be used as a larger Touch Bar concept, or slid upward to expose an area below the keyboard to be used as a trackpad. The issue of where to stow this keyboard when not in use (to keep it out of harm's way) remains.

    "Touch typists" hate everything other than Mechanical keyboards.
  • Reply 13 of 34
    jimh2jimh2 Posts: 660member
    Apple NEEDS to step up their game with macOS, particularly Finder and making System Preferences launch faster. These seriously feel neglected.

    And I love the Dock, but continue to feel Windows die-hards see it as a cartoon, non-Pro interface. Maybe have a "Pro" configuration — the same great macOS, but configured with a more Pro appearance with the flip of a switch, much like they have the "Simple Finder" mode.
    No thanks. I'll keep the dock and avoid anything resembling a Start menu like Windows or the awful interface of Windows 10 which requires two clicks to do nearly anything. If you don't like the dock you can move it or hide it.
    StrangeDaysraoulduke42lolliverwatto_cobra
  • Reply 14 of 34
    jimh2jimh2 Posts: 660member
    The keyboard issue of key stroke is going to disappear and rapidly as the generation raised on touch grow older. A flat keyboard with virtual keys will be all anyone uses in 10 years less a few diehards.
    Wgkruegerlolliverwatto_cobra
  • Reply 15 of 34
    SpamSandwichSpamSandwich Posts: 33,407member
    Microsoft hasn’t done anything here. They showed prototypes. If they were really doing something, they would’ve announced order and ship dates. This is them gingerly dipping their toes in the water and if the water is too cold, they’ll never ship.
    edited October 2019 lolliverwatto_cobra
  • Reply 16 of 34
    Mike WuertheleMike Wuerthele Posts: 6,922administrator
    Microsoft hasn’t done anything here. They showed prototypes. If they were really doing something, they would’ve announced order and ship dates. This is them gingerly dipping their toes in the water and if the water is too cold, they’ll never ship.
    Surface Pro X ships in November.
    gatorguy
  • Reply 17 of 34
    DuhSesameDuhSesame Posts: 1,278member
    ...
    Steve Jobs famously said that Apple is a software company that makes hardware. That is true, but it isn't nearly as true as Microsoft being the epitome of that.
    ...
    I think that phrase makes a lot of people to believe that Apple isn't strong in Hardware.  It is a controversial time to talk about this though.
    edited October 2019 watto_cobra
  • Reply 18 of 34
    Microsoft hasn’t done anything here. They showed prototypes. If they were really doing something, they would’ve announced order and ship dates. This is them gingerly dipping their toes in the water and if the water is too cold, they’ll never ship.
    Surface Pro X ships in November.
    Is the X in the product name supposed to be the letter x or the Roman numeral for 10?
    watto_cobra
  • Reply 19 of 34
    Mike WuertheleMike Wuerthele Posts: 6,922administrator
    Microsoft hasn’t done anything here. They showed prototypes. If they were really doing something, they would’ve announced order and ship dates. This is them gingerly dipping their toes in the water and if the water is too cold, they’ll never ship.
    Surface Pro X ships in November.
    Is the X in the product name supposed to be the letter x or the Roman numeral for 10?
    They were calling it the "Surface Pro Ecks" at the event, but we've also heard 10.
    watto_cobra
  • Reply 20 of 34
    matrix077 said:
    Microsoft has worked with chip manufacturers for a custom chip to do exactly what Microsoft needs

    This is interesting because, does Microsoft has the scale Apple have though? Are they going to absorb the loss on chip order?

    I doubt they'll have any losses on chip orders.  On co-developed chips, it's not like they'd have minimum orders.  Besides,  MS reference designs will slide into mainstream OEM designs and that's where the larger chip orders will appear.  When OEM's like HP, Dell, Asus, etc. start pushing out their interpretations of MS' latest thats when these designs will gain traction.  By the time MS's future devices hit the market, I'd bet the major OEM's will have their variations ready shortly thereafter.  All my opinion of course, but I don't think I'm off by much if at all.
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