Long-time Mac developer's apps pulled from Mac App Store because of automated system failu...

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Comments

  • Reply 21 of 42
    iqatedoiqatedo Posts: 1,827member
    Rayz2016 said:
    iqatedo said:
    Watching - hopefully a snafu...

    Sounds like it. These things happen.

    However, the real problem, I think, is that he can't get hold of anyone at Apple to tell him what the problem is, and when it's going to get fixed.

    If it is a snafu, then an apology and a year's free developer membership are in order. Six hours without a response is too long for something like this. There needs to be some way to escalate this so it gets taken care of quickly.
    Yes, that's a big concern.
    planetary paulrazorpit
  • Reply 22 of 42
    chasmchasm Posts: 3,484member
    As an owner of both Permute and Downie, I can vouch for Mr. Monroe’s quality software. Given the lack of communication, I suspect either a glitch or someone’s hacked his dev certificate (or some such). I hope it will be resolved soon.
    unclemickpscooter63planetary paulmuthuk_vanalingam
  • Reply 23 of 42
    Why does he choose to go by Krystof Vasa on the App Store if his web site is Charlie Monroe?
  • Reply 24 of 42
    SpamSandwichSpamSandwich Posts: 33,407member
    Did he forget to pay the annual fee?
    leavingthebigg
  • Reply 25 of 42
    Downie 4 has been deleted from the App Store as far as I can see from NL.

    Maybe someone filed a claim of some sort with Apple.

    Still not the way to handle things, Apple!
    dysamoriamuthuk_vanalingam
  • Reply 26 of 42
    chadbagchadbag Posts: 2,023member
    Why does he choose to go by Krystof Vasa on the App Store if his web site is Charlie Monroe?
    Charlie Monroe Software is the company name.   Charlie Monroe is not the developer’s name.   They are located in the Czech Republic and based on their website are a small family business.  

    Maybe they are fans of the musician Charlie Monroe? Who knows why they named their company the way they did. 
    pscooter63
  • Reply 27 of 42
    asdasdasdasd Posts: 5,686member
    1. In the noble and worthy pursuit of making omelettes, eggshells shall be broken.

    2. Similar to 1., people who prefer secure curated ecosystems to open ones, this is how secure ecosystems are achieved.

    3. Why any professional developer would restrict income streams to a single platform and company confuses me. Even if you don't have the time to do so yourself, there are plenty of reputable contractors - by reputable I mean they have a track record of not stealing people's code or algorithms - out there to port your products to other platforms. That way you aren't reliant on a single gatekeeper's decisions - be they arbitrary, bureaucratic or malicious - for your livelihood and your paying customers - which you need for your livelihood - have alternate means of accessing your services.

    4. Continuing from 3., if there was ever a case for platform-independent PWAs where your application is hosted in the cloud - and you retain the sources so you can quickly and easily shift it to another cloud provider should one make a decision - be it arbitrary, bureaucratic or malicious - to shut you off - then here goes.
    Everything you say is nonsense. Wordy nonsense too. But always wrong. 
    Beatsfastasleepdocno42CloudTalkinpscooter63Rayz2016razorpit
  • Reply 28 of 42
    The sky is falling!!!!!

    Oh wait, perhaps this is a isolated glitch that this developer should work out with Apple before alerting the media.

    smh.
    lkruppBeatsleavingthebiggrazorpit
  • Reply 29 of 42
    asdasdasdasd Posts: 5,686member
    chadbag said:
    Why does he choose to go by Krystof Vasa on the App Store if his web site is Charlie Monroe?
    Charlie Monroe Software is the company name.   Charlie Monroe is not the developer’s name.   They are located in the Czech Republic and based on their website are a small family business.  

    Maybe they are fans of the musician Charlie Monroe? Who knows why they named their company the way they did. 
    The AI article should update then because it refers to the developer as Charlie Monroe. Not the company. 
    foregoneconclusionmacplusplus
  • Reply 30 of 42

    1. In the noble and worthy pursuit of making omelettes, eggshells shall be broken.

    2. Similar to 1., people who prefer secure curated ecosystems to open ones, this is how secure ecosystems are achieved.

    3. Why any professional developer would restrict income streams to a single platform and company confuses me. Even if you don't have the time to do so yourself, there are plenty of reputable contractors - by reputable I mean they have a track record of not stealing people's code or algorithms - out there to port your products to other platforms. That way you aren't reliant on a single gatekeeper's decisions - be they arbitrary, bureaucratic or malicious - for your livelihood and your paying customers - which you need for your livelihood - have alternate means of accessing your services.

    4. Continuing from 3., if there was ever a case for platform-independent PWAs where your application is hosted in the cloud - and you retain the sources so you can quickly and easily shift it to another cloud provider should one make a decision - be it arbitrary, bureaucratic or malicious - to shut you off - then here goes.
    I'm sure he appreciates your unsolicited free advice.  There are plenty of companies that only support Windows.  Why shouldn't someone create apps just for iOS or Android.  That's their business decision.
    Beatspscooter63razorpit
  • Reply 31 of 42
    BeatsBeats Posts: 3,073member
    The sky is falling!!!!!

    Oh wait, perhaps this is a isolated glitch that this developer should work out with Apple before alerting the media.

    smh.

    Well then, he got free press. Never heard of his apps until now. He probably knew anti-Apple news circles the world while truth is tying it's shoes.
  • Reply 32 of 42
    flydogflydog Posts: 1,135member
    If this is what it seems to be, Apple has become the worst of the most evil phenomenon Steve Jobs attacked in 1984.

    Do you really think Apple is randomly revoking developer accounts for no reason at all?  How about waiting until all the facts come out?  
    pscooter63razorpit
  • Reply 33 of 42
    Rayz2016 said:
    iqatedo said:
    Watching - hopefully a snafu...

    Sounds like it. These things happen.

    However, the real problem, I think, is that he can't get hold of anyone at Apple to tell him what the problem is, and when it's going to get fixed.

    If it is a snafu, then an apology and a year's free developer membership are in order. Six hours without a response is too long for something like this. There needs to be some way to escalate this so it gets taken care of quickly.
    Keep in mind, we're in a global pandemic and most of these people are working from home now. Good chance it's a glitch with unfortunate timing.
  • Reply 34 of 42
    mattinozmattinoz Posts: 2,436member
    Did he forget to pay the annual fee?
    No, they send you an email when you forget or autopayment doesn't work.

  • Reply 35 of 42
    Rayz2016Rayz2016 Posts: 6,957member
    asdasd said:
    1. In the noble and worthy pursuit of making omelettes, eggshells shall be broken.

    2. Similar to 1., people who prefer secure curated ecosystems to open ones, this is how secure ecosystems are achieved.

    3. Why any professional developer would restrict income streams to a single platform and company confuses me. Even if you don't have the time to do so yourself, there are plenty of reputable contractors - by reputable I mean they have a track record of not stealing people's code or algorithms - out there to port your products to other platforms. That way you aren't reliant on a single gatekeeper's decisions - be they arbitrary, bureaucratic or malicious - for your livelihood and your paying customers - which you need for your livelihood - have alternate means of accessing your services.

    4. Continuing from 3., if there was ever a case for platform-independent PWAs where your application is hosted in the cloud - and you retain the sources so you can quickly and easily shift it to another cloud provider should one make a decision - be it arbitrary, bureaucratic or malicious - to shut you off - then here goes.
    Everything you say is nonsense. Wordy nonsense too. But always wrong. 
    I saw the name, and just skipped straight past it. 
    asdasdrazorpit
  • Reply 36 of 42
    Rayz2016Rayz2016 Posts: 6,957member

    The sky is falling!!!!!

    Oh wait, perhaps this is a isolated glitch that this developer should work out with Apple before alerting the media.

    smh.
    The glitch isn’t the problem, the eight hours he had to wait before hearing back from Apple is the problem. 

    In the meantime, none of his customers can run his apps. 
  • Reply 37 of 42
    Mike WuertheleMike Wuerthele Posts: 6,908administrator
    chadbag said:
    Why does he choose to go by Krystof Vasa on the App Store if his web site is Charlie Monroe?
    Charlie Monroe Software is the company name.   Charlie Monroe is not the developer’s name.   They are located in the Czech Republic and based on their website are a small family business.  

    Maybe they are fans of the musician Charlie Monroe? Who knows why they named their company the way they did. 
    The developer prefers to go by the "Charlie Monroe" name.
    razorpit
  • Reply 38 of 42
    Downie 4 is still not back in the NL Mac App Store. I guess it will take some time for Apple to right this.
  • Reply 39 of 42
    lkrupplkrupp Posts: 10,557member
    If this is what it seems to be, Apple has become the worst of the most evil phenomenon Steve Jobs attacked in 1984.
    Well, turns out it wasn’t what it seemed to you to be, was it? But we don’t expect a “sorry, I jumped to a conclusion without any information and attacked Apple for skulduggery that never happened”. That will never happen, will it.
    edited August 2020 SpamSandwichrazorpit
  • Reply 40 of 42
    Downie 4 is still not back in the NL Mac App Store and the installed one now triggers an error at crashing:

    <“Downie 4.app” will damage your computer.>
    <This file was downloaded on an unknown date.>

    Looks like an erroneous error, may just be indicating something is being worked on at Apple's side. Maybe it is related to the other outages Apple has happening. I woke up to a crashed MBP this morning, loads of errors related to iCloud........
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