they should go to the local Apple store and see if the display models have the cracks. They should be displaying cracks if this is an Apple problem, right? I can't imagine that every store is constantly swapping out phones to keep them looking pretty for potential buyers - it would cost too much. Those display phones are probably handled more than a regular phone, so they should show all these cracks.
Remember that Steve Martin movie The Jerk? He had this great invention which made him wealthy, but then it caused people to go cross-eyed - he was sued and sent to the poor house. If people don't get these replaced - without hassle - the PR on this will be beyond damage control and tarnish AAPL for quite awhile. If this happens to my iPhone 3G and they don't replace it - I will be picketing every Apple store and at&t store in Dallas and handing out literature and photos from all these disgruntled customers to anyone that will look at them - and that will turn away quite a lot of customers. I will make sure the press is there, too and it WILL be on on youtube for the rest of the world to see. A threat? You bet your ass it's a threat and I encourage others to do the same. Oh, and while I'm at it - I'll show them my 0-1 3G and EDGE bars and the # of dropped calls and the message forums for that, too. Your ball.
Funny, all of those cracks look like they were caused by compression.
If you stick your iphone in your trouser pocket and sit on it what would you expect to happen?
The curved design obviously does not spread the load like a squared off design would but hey ho, if your thick enough to sit on it !!
Phones get put in pockets. If you design a phone that can't stand up to someone sitting down while it's in their pocket, that's still a manufacturing defect. Without question, I would expect a replacement.
I've sat on, dropped, stepped on, etc, many phones, and never had cracks appear. I have, however, had almost every white plastic Apple product I've ever owned end up with small surface cracks (even ones that have never left my desk or been unplugged from my Mac). Apple's white plastic is just too fragile.
If people don't get these replaced - without hassle - the PR on this will be beyond damage control and tarnish AAPL for quite awhile.
What they will do is fix the issue going forward, but not replace the ones that are already out there, because really, this is no big deal. It really only shows up on white iPhones, and only about 6 people have bought that colour anyway.
What they will do is fix the issue going forward, but not replace the ones that are already out there, because really, this is no big deal. It really only shows up on white iPhones, and only about 6 people have bought that colour anyway.
If you bothered to do any reading, and didn't spend all of your time projecting your latent homosexuality onto others, you'd know that the problem is widespread.
Ottawa, Canada resident has been turned back at retail and on the phone by Canadian iPhone provider Rogers Wireless, which said it would have to technically rule the flaws "customer abuse" and charge the full replacement cost of the phone.
No surprise there then!!
I think a lot of it would depend on how quickly the damage was spotted. Within a reasonable time frame any store worth its salt wouldn't hesitate to replace it.
I got mine from CPW so they might try it on. I reckon if you got one from Apple you'd be in for a quick replacement as i've always found their aftersales service very good. In the UK the phone is still fit for purpose so you might have a job arguing your case. Not sure about the rest of the world.
Don't get me wrong I will never go buy a dell or hp, but come on Apple why do you keep using inferior plastics. This is the same exact problem we had with the MacBooks keyboard surface. Both my wife, sister, and sister in law all have the same problem with their computers.
If Apple truly wants to set themselves apart they cannot afford stupid errors like this. They need to switch to a better grade of plastic or just stick to aluminum. I am hoping this is just a mistake and not intentional.
Below are two pictures of my sister and wife's computers. Keep in mind these are taken after the plastic plate has already been replaced once.
I'll worry when I hear what percentage of the 2 million (or whatever) 3G iPhones actually has a problem This won't keep me from buying, since even a rare problem seems exaggerated in a support forum. People don't bother to post if they don't see the issue. (Pick any product, and any issue, post on it in a very active forum dedicated to that product, and when the replies roll in you'll think everyone has that problem.)
You can't take forum posts (or Web polls) as statistics to evidence a "widespread" problem. It's certainly something to keep an eye on though, in case it turns out it IS widespread, and not, say, one bad batch or something.
Remember that Steve Martin movie The Jerk? He had this great invention which made him wealthy, but then it caused people to go cross-eyed - he was sued and sent to the poor house. If people don't get these replaced - without hassle - the PR on this will be beyond damage control and tarnish AAPL for quite awhile. If this happens to my iPhone 3G and they don't replace it - I will be picketing every Apple store and at&t store in Dallas and handing out literature and photos from all these disgruntled customers to anyone that will look at them - and that will turn away quite a lot of customers. I will make sure the press is there, too and it WILL be on on youtube for the rest of the world to see. A threat? You bet your ass it's a threat and I encourage others to do the same. Oh, and while I'm at it - I'll show them my 0-1 3G and EDGE bars and the # of dropped calls and the message forums for that, too. Your ball.
For a brief moment there i thought your iPhone had cracks in it.
Maybe I was too harsh.. if you're a girl, or you want people to know you are gay from a far, before they start talking to you, then I guess the white iPhone is ok..
Honestly, it serves them right for buying a white iPhone, which is clearly the ugliest thing since Kate Moss. In fact, I think the cracks make the white ones look better.
Remember that Steve Martin movie The Jerk? He had this great invention which made him wealthy, but then it caused people to go cross-eyed - he was sued and sent to the poor house. If people don't get these replaced - without hassle - the PR on this will be beyond damage control and tarnish AAPL for quite awhile. If this happens to my iPhone 3G and they don't replace it - I will be picketing every Apple store and at&t store in Dallas and handing out literature and photos from all these disgruntled customers to anyone that will look at them - and that will turn away quite a lot of customers. I will make sure the press is there, too and it WILL be on on youtube for the rest of the world to see. A threat? You bet your ass it's a threat and I encourage others to do the same. Oh, and while I'm at it - I'll show them my 0-1 3G and EDGE bars and the # of dropped calls and the message forums for that, too. Your ball.
Micro-cracks in the plastic casings of iPhone 3Gs aren't likely to cause physical harm to the owners of the devices, so your analogy is something of a stretch. And picketing, as you threaten, may be a bit of an overreaction. Great movie though!
All the cracks do is make the device look used (as all iPhones most certainly are), though the massive crack around the headphone jack definitely looks like user abuse/carelessness to me. iPhones, like all mobile phones, are going to take something of a pounding. It's unrealistic for people to expect them to look pristine forever.
Caveat venditor? Could Apple have constructed the iPhone 3G out of different materials to better guard against early wear and tear? Perhaps. I don't know what all they did in R&D on the new iPhone 3G, but I'm sure they arrived at what they deemed the best possible combination of form and function that would still be affordable and marketable. Is it a bit early for the new iPhone 3Gs to be showing signs of structural fatigue? Again, perhaps. But like other posters have noted, such signs may have more to do with individual owners' treatment of their iPhone 3Gs than with possible flaws in the design or lack of durability of the materials used.
My iPhone 3G had its anti-glare screen protector affixed and was inserted into its Contour iSee hard shell case before I even turned it on! The case and screen protector, in concert with my diligence to protect my investment, have thus far kept my iPhone scratch- and crack-free (at least to my eyes).
If you bothered to do any reading, and didn't spend all of your time projecting your latent homosexuality onto others, you'd know that the problem is widespread.
Comments
Funny, all of those cracks look like they were caused by compression.
If you stick your iphone in your trouser pocket and sit on it what would you expect to happen?
The curved design obviously does not spread the load like a squared off design would but hey ho, if your thick enough to sit on it !!
Phones get put in pockets. If you design a phone that can't stand up to someone sitting down while it's in their pocket, that's still a manufacturing defect. Without question, I would expect a replacement.
I've sat on, dropped, stepped on, etc, many phones, and never had cracks appear. I have, however, had almost every white plastic Apple product I've ever owned end up with small surface cracks (even ones that have never left my desk or been unplugged from my Mac). Apple's white plastic is just too fragile.
No, there are a lot of other manufactures making 3G phones out of plastic which don't have the issue.
I meant Apple's designer white plastic.
If people don't get these replaced - without hassle - the PR on this will be beyond damage control and tarnish AAPL for quite awhile.
What they will do is fix the issue going forward, but not replace the ones that are already out there, because really, this is no big deal. It really only shows up on white iPhones, and only about 6 people have bought that colour anyway.
I'm sorry but the iPhone ice is simply to die 4.
Go back to your cave.
I agree. And I'll take Kate Moss too. You guys are pretty harsh.
What they will do is fix the issue going forward, but not replace the ones that are already out there, because really, this is no big deal. It really only shows up on white iPhones, and only about 6 people have bought that colour anyway.
If you bothered to do any reading, and didn't spend all of your time projecting your latent homosexuality onto others, you'd know that the problem is widespread.
Ottawa, Canada resident has been turned back at retail and on the phone by Canadian iPhone provider Rogers Wireless, which said it would have to technically rule the flaws "customer abuse" and charge the full replacement cost of the phone.
No surprise there then!!
I think a lot of it would depend on how quickly the damage was spotted. Within a reasonable time frame any store worth its salt wouldn't hesitate to replace it.
I got mine from CPW so they might try it on. I reckon if you got one from Apple you'd be in for a quick replacement as i've always found their aftersales service very good. In the UK the phone is still fit for purpose so you might have a job arguing your case. Not sure about the rest of the world.
If Apple truly wants to set themselves apart they cannot afford stupid errors like this. They need to switch to a better grade of plastic or just stick to aluminum. I am hoping this is just a mistake and not intentional.
Below are two pictures of my sister and wife's computers. Keep in mind these are taken after the plastic plate has already been replaced once.
You can't take forum posts (or Web polls) as statistics to evidence a "widespread" problem. It's certainly something to keep an eye on though, in case it turns out it IS widespread, and not, say, one bad batch or something.
Remember that Steve Martin movie The Jerk? He had this great invention which made him wealthy, but then it caused people to go cross-eyed - he was sued and sent to the poor house. If people don't get these replaced - without hassle - the PR on this will be beyond damage control and tarnish AAPL for quite awhile. If this happens to my iPhone 3G and they don't replace it - I will be picketing every Apple store and at&t store in Dallas and handing out literature and photos from all these disgruntled customers to anyone that will look at them - and that will turn away quite a lot of customers. I will make sure the press is there, too and it WILL be on on youtube for the rest of the world to see. A threat? You bet your ass it's a threat and I encourage others to do the same. Oh, and while I'm at it - I'll show them my 0-1 3G and EDGE bars and the # of dropped calls and the message forums for that, too. Your ball.
For a brief moment there i thought your iPhone had cracks in it.
Maybe I was too harsh.. if you're a girl, or you want people to know you are gay from a far, before they start talking to you, then I guess the white iPhone is ok..
you're retarded
Honestly, it serves them right for buying a white iPhone, which is clearly the ugliest thing since Kate Moss. In fact, I think the cracks make the white ones look better.
Looking at Kate Moss.... you may be right.
Below are two pictures of my sister and wife's computers. Keep in mind these are taken after the plastic plate has already been replaced once.
Remind me not to lend them any of my Apple stuff
Remember that Steve Martin movie The Jerk? He had this great invention which made him wealthy, but then it caused people to go cross-eyed - he was sued and sent to the poor house. If people don't get these replaced - without hassle - the PR on this will be beyond damage control and tarnish AAPL for quite awhile. If this happens to my iPhone 3G and they don't replace it - I will be picketing every Apple store and at&t store in Dallas and handing out literature and photos from all these disgruntled customers to anyone that will look at them - and that will turn away quite a lot of customers. I will make sure the press is there, too and it WILL be on on youtube for the rest of the world to see. A threat? You bet your ass it's a threat and I encourage others to do the same. Oh, and while I'm at it - I'll show them my 0-1 3G and EDGE bars and the # of dropped calls and the message forums for that, too. Your ball.
Micro-cracks in the plastic casings of iPhone 3Gs aren't likely to cause physical harm to the owners of the devices, so your analogy is something of a stretch. And picketing, as you threaten, may be a bit of an overreaction. Great movie though!
All the cracks do is make the device look used (as all iPhones most certainly are), though the massive crack around the headphone jack definitely looks like user abuse/carelessness to me. iPhones, like all mobile phones, are going to take something of a pounding. It's unrealistic for people to expect them to look pristine forever.
Caveat venditor? Could Apple have constructed the iPhone 3G out of different materials to better guard against early wear and tear? Perhaps. I don't know what all they did in R&D on the new iPhone 3G, but I'm sure they arrived at what they deemed the best possible combination of form and function that would still be affordable and marketable. Is it a bit early for the new iPhone 3Gs to be showing signs of structural fatigue? Again, perhaps. But like other posters have noted, such signs may have more to do with individual owners' treatment of their iPhone 3Gs than with possible flaws in the design or lack of durability of the materials used.
My iPhone 3G had its anti-glare screen protector affixed and was inserted into its Contour iSee hard shell case before I even turned it on! The case and screen protector, in concert with my diligence to protect my investment, have thus far kept my iPhone scratch- and crack-free (at least to my eyes).
Just gave my iPhone a quick once over, no cracks
If you bothered to do any reading, and didn't spend all of your time projecting your latent homosexuality onto others, you'd know that the problem is widespread.
Never say widespread to a Gay basher.