FRUIT-THEMED toymaker Apple is in hot water for shipping iphones with hairline cracks in the casing.
The latest court case against the Cupertino outfit says that, not only did Jobs' Mob ship shonky phones with 3G reception that cut out, they also came with hairline cracks that ultimately would lead to the death of the phone.
New Yorker Avi Koschitzki said that that many of the hairline cracks are visible on unopened, unused iPhones.
He claims that Apple willingly and knowingly sold iPhones with the unsightly lines. Of course the cracks in the casing would not be just a cosmetic problem, even if most of Apple's marketing is geared to producing something that looks nice. Cracked casings will ultimately allow moisture into the toy and cause it to go bang, much like my old Apple II did.
If Koschitzki proves his case, it will be the second major build quality issue to hit the Iphone. The other was installing a cheap 3G chipset that had known reception problems in Europe.
"Although Apple was and is aware that the handsets were and are defective, and that consumers have experienced repeated instances of cracked housings, Apple has nevertheless allowed the defectively designed Iphones to be sold to the public," the complaint says.
The 23-page suit, which has been filed in a New York district court by Nassau County resident Avi Koschitzki, also claims that Apple misrepresented the performance of the touchscreen handset by advertising it as "twice as fast" as its predecessor.
Of course we don't think it will damage sales at all. Apple fanboys would buy dog poo if it had an Apple logo on it and Steve Jobs told them it was wonderful. µ
I just noticed that the jack itself in the 'Headphone Port' photo actually looks warped/bent, as if the owner caught his cord on something and the pressure tore at the plug, bending the metal and cracking the case. In any case, that one certainly doesn't look natural.
They all look like shots of a well used & abused iPhone. We have lots of iPhones in our offices & no one has any issues with the cracking.
My blackberry looks like crap cause I keep it in my pocket with my keys, maybe I should sue RIM.
Speaking of service, I have Verizon with my Blackberry & my data speeds aren't that spectacular either. My boss was able to browse the web faster on his old edge iPhone than I can on my Blackberry 8830 & my browser isn't downloading near the content his was. This guy needs a good whack upside the head, he is living in a dream world.
They all look like shots of a well used & abused iPhone.
Those shots showed up about a week after the introduction of the plastic backed model.
Even ignoring the cracks, the overall surface does not look like it wasn't even molded properly in the first place, plenty of of the surface flaws don't appear to be the kind that can be caused by abrasion or other kinds of use or abuse, but maybe plastic not filling the mold, contaminated material or or lots of release agents. I've seen similar occasional surface defects coming out of the plastic injection machine in middle school shop class.
I think questioning someone's needs or lifestyles without knowing the particulars is a dubious argument, may as well call it a strawman argument.
Not really, when that someone wants to complain about having to drive hours to get the unit repaired knowing full well at the time of purchase that they lived hours away from the nearest Apple Store, and it isn't like Apple did not offer the customer options, very reasonable options at that. They offer for people to take it to an Apple Store because to many that IS more convienient than shipping the unit, the only particulars I don't know is where exactly they bought it, from AT&T, from Best Buy, from the same Apple Store that is hours away or online. I knew when I purchased mine at an AT&T store that it I had hardware problems that I would have to deal with Apple for the repair. I knew that before making the purchase because I asked. This has always been the case with Apple products, it is actually the same with a lot of other people's products too.
Not really, when that someone wants to complain about having to drive hours to get the unit repaired knowing full well at the time of purchase that they lived hours away from the nearest Apple Store, and it isn't like Apple did not offer the customer options, very reasonable options at that. They offer for people to take it to an Apple Store because to many that IS more convienient than shipping the unit, the only particulars I don't know is where exactly they bought it, from AT&T, from Best Buy, from the same Apple Store that is hours away or online. I knew when I purchased mine at an AT&T store that it I had hardware problems that I would have to deal with Apple for the repair. I knew that before making the purchase because I asked. This has always been the case with Apple products, it is actually the same with a lot of other people's products too.
You didn't respond to what I was talking about. See the part I quoted in my previous post for a clue.
You didn't respond to what I was talking about. See the part I quoted in my previous post for a clue.
I simply stated that people need to take a look at their needs and find something that meets their needs. If the iPhone does that great, but you need to also take into account that if the service does not meet your needs, perhaps the device as a whole really doesn't suit you. In this case Apple does NOT hide their service policies from the consumer.
I simply stated that people need to take a look at their needs and find something that meets their needs. If the iPhone does that great, but you need to also take into account that if the service does not meet your needs, perhaps the device as a whole really doesn't suit you. In this case Apple does NOT hide their service policies from the consumer.
You told that person that they need to simplify their lives - which was the biggest issue I had with the first post that I replied to. Whether or not it's true, it's not really your business.
Apple used to be renowned for build quality but this is very bad. I thought these were just occuring when it was first released meaning it could have been a production line issue. And for any muppet who is singing the "phones are meant to get blemishes" well yes if you only have the phone with no case ever then yes you can expect that with all phones. But if you are using a proper case and still find wear and tear then there is a problem.
Luckily mine has been fine so far.
Five years ago I had a iBook that developed cracks around the edges. So I would say these thing have happened in the past.
This doesn't seem to be a wide spread problem and may only effect a few defective phones. I think the internet will parse so much over any Apple news even the small amount of defective products gets blown up bigger. Everyone in the electronics business produces some amount of defective product.
Comments
FRUIT-THEMED toymaker Apple is in hot water for shipping iphones with hairline cracks in the casing.
The latest court case against the Cupertino outfit says that, not only did Jobs' Mob ship shonky phones with 3G reception that cut out, they also came with hairline cracks that ultimately would lead to the death of the phone.
New Yorker Avi Koschitzki said that that many of the hairline cracks are visible on unopened, unused iPhones.
He claims that Apple willingly and knowingly sold iPhones with the unsightly lines. Of course the cracks in the casing would not be just a cosmetic problem, even if most of Apple's marketing is geared to producing something that looks nice. Cracked casings will ultimately allow moisture into the toy and cause it to go bang, much like my old Apple II did.
If Koschitzki proves his case, it will be the second major build quality issue to hit the Iphone. The other was installing a cheap 3G chipset that had known reception problems in Europe.
"Although Apple was and is aware that the handsets were and are defective, and that consumers have experienced repeated instances of cracked housings, Apple has nevertheless allowed the defectively designed Iphones to be sold to the public," the complaint says.
The 23-page suit, which has been filed in a New York district court by Nassau County resident Avi Koschitzki, also claims that Apple misrepresented the performance of the touchscreen handset by advertising it as "twice as fast" as its predecessor.
Of course we don't think it will damage sales at all. Apple fanboys would buy dog poo if it had an Apple logo on it and Steve Jobs told them it was wonderful. µ
Do you seriously think for a second Apple would sell a lot of "Ugly but functional" devices?
well their sales seem to have increased since the Q/C has gone down. More and more of what apple do nowadays look good, but don't do much.
I just noticed that the jack itself in the 'Headphone Port' photo actually looks warped/bent, as if the owner caught his cord on something and the pressure tore at the plug, bending the metal and cracking the case. In any case, that one certainly doesn't look natural.
They all look like shots of a well used & abused iPhone. We have lots of iPhones in our offices & no one has any issues with the cracking.
My blackberry looks like crap cause I keep it in my pocket with my keys, maybe I should sue RIM.
Speaking of service, I have Verizon with my Blackberry & my data speeds aren't that spectacular either. My boss was able to browse the web faster on his old edge iPhone than I can on my Blackberry 8830 & my browser isn't downloading near the content his was. This guy needs a good whack upside the head, he is living in a dream world.
They all look like shots of a well used & abused iPhone.
Those shots showed up about a week after the introduction of the plastic backed model.
Even ignoring the cracks, the overall surface does not look like it wasn't even molded properly in the first place, plenty of of the surface flaws don't appear to be the kind that can be caused by abrasion or other kinds of use or abuse, but maybe plastic not filling the mold, contaminated material or or lots of release agents. I've seen similar occasional surface defects coming out of the plastic injection machine in middle school shop class.
I think questioning someone's needs or lifestyles without knowing the particulars is a dubious argument, may as well call it a strawman argument.
Not really, when that someone wants to complain about having to drive hours to get the unit repaired knowing full well at the time of purchase that they lived hours away from the nearest Apple Store, and it isn't like Apple did not offer the customer options, very reasonable options at that. They offer for people to take it to an Apple Store because to many that IS more convienient than shipping the unit, the only particulars I don't know is where exactly they bought it, from AT&T, from Best Buy, from the same Apple Store that is hours away or online. I knew when I purchased mine at an AT&T store that it I had hardware problems that I would have to deal with Apple for the repair. I knew that before making the purchase because I asked. This has always been the case with Apple products, it is actually the same with a lot of other people's products too.
Not really, when that someone wants to complain about having to drive hours to get the unit repaired knowing full well at the time of purchase that they lived hours away from the nearest Apple Store, and it isn't like Apple did not offer the customer options, very reasonable options at that. They offer for people to take it to an Apple Store because to many that IS more convienient than shipping the unit, the only particulars I don't know is where exactly they bought it, from AT&T, from Best Buy, from the same Apple Store that is hours away or online. I knew when I purchased mine at an AT&T store that it I had hardware problems that I would have to deal with Apple for the repair. I knew that before making the purchase because I asked. This has always been the case with Apple products, it is actually the same with a lot of other people's products too.
You didn't respond to what I was talking about. See the part I quoted in my previous post for a clue.
You didn't respond to what I was talking about. See the part I quoted in my previous post for a clue.
I simply stated that people need to take a look at their needs and find something that meets their needs. If the iPhone does that great, but you need to also take into account that if the service does not meet your needs, perhaps the device as a whole really doesn't suit you. In this case Apple does NOT hide their service policies from the consumer.
I simply stated that people need to take a look at their needs and find something that meets their needs. If the iPhone does that great, but you need to also take into account that if the service does not meet your needs, perhaps the device as a whole really doesn't suit you. In this case Apple does NOT hide their service policies from the consumer.
You told that person that they need to simplify their lives - which was the biggest issue I had with the first post that I replied to. Whether or not it's true, it's not really your business.
Apple used to be renowned for build quality but this is very bad. I thought these were just occuring when it was first released meaning it could have been a production line issue. And for any muppet who is singing the "phones are meant to get blemishes" well yes if you only have the phone with no case ever then yes you can expect that with all phones. But if you are using a proper case and still find wear and tear then there is a problem.
Luckily mine has been fine so far.
Five years ago I had a iBook that developed cracks around the edges. So I would say these thing have happened in the past.
This doesn't seem to be a wide spread problem and may only effect a few defective phones. I think the internet will parse so much over any Apple news even the small amount of defective products gets blown up bigger. Everyone in the electronics business produces some amount of defective product.