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foregoneconclusion said:All the same types of complaints that people level at the butterfly mechanism keyboards are replicated by PC laptops that don't use it. Simple internet searches prove it. None of the major PC brands for laptops provide any numbers on how often those types of duplicate keyboard failures occur either, similar to Apple. Considering those two facts, it's not all that convincing to treat butterfly failures as if they're somehow out of line with the rest of the industry. The keyboard is one of the most heavily used external pieces of hardware on any brand of laptop, so it makes sense that it could be one of the more common areas of repair in terms of percentages. Anecdotally, I've had more than one scissor keyboard fail for a desktop Mac, both at work and in home use.
Speaking as an ex-genius I can say that under Angela I always got the feeling that she resented having support staff dirtying her gorgeous retail environment. Training time disappeared. The highly trained Geniuses got annoyed at spending hours being little more than check-in receptionists. The new design of the store created an environment so loud, that you and your support customer had to literally shout at each other to be heard over the din.
The Genius position, once so valued and given responsibility, became little more than an iPad to customer interface.
As a UK resident, I am extremely pissed off that Apple makes huge profits in the UK that they don't pay any tax on. Local companies are expected to help pay for the infrastructure, education and lawful society that allows business to work efficiently, while multi-nationals don't want to pay for any of that, just use it all for free. And then have the audacity so whine about "it's all Political crap" when your greed starts catching up with you.
"..just through its being the cheapest model. There was nothing else that made the MacBook Air superior or more appealing than any other Apple portable"
Apart from reliability, the best keyboard, SD card reader, a replaceable battery, magsafe and also being the best apple laptop for combat (wedge shape with decent weight).
fastasleep said:Imagine if they could find a way to make the keyboard lift out as a single solid unit from the top, secured by magnets and connected by a Smart Connector type interface.
Was it the plastic MacBooks that had the keyboards that could be removed from the top of the case? Not like that exactly, but that general idea and done in a more solid modern way.
1st said:Ecky-Thump said:One common practice is as follows.
iPhones are purchased using stolen credit cards. These phones now need to be laundered.
The phone is opened up and air is injected into the battery between the black covering and the battery internals, giving it the appearance of an expanded battery.
It is then taken into an Apple store. Phones with expanded batteries are not opened by techs for safety reasons, so the phone is replaced and the customer now has a fully working phone with a clean serial number.
The damaged phones have always been purchased in a different country, so the SN is not on any local police database. The person bringing the phone in is always Chinese.