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  • Apple fires employee who spoke out on workplace issues, cites alleged leak

    s.metcalf said:
    What she describes sounds (unfortunately) typical of most corporates and is very believable.  I can imagine working for an employer that has such a comprehensive—even overwhelming—employee monitoring capability, and an internal crack squadron of “ threat officers” (the so-called Apple Police) would be stressful, even without employer problems.  You’d want to consider that when negotiating a salary with Apple, that’s for sure.

    Not convinced airing your grievances on Twitter is the right approach, however.
    I worked for Apple a total of 5 weeks as an iOS At Home Advisor (phone tech support). Four weeks of that was training which was great. The actual work was too stressful and I had to quit. One factor was the shocking amount of monitoring they did on me while I worked. One time after a call, I was doing the cleanup (notes etc.) and I heard a voice calling my name. A window opened on my iMac and my manager appeared wanting to know why I was taking so long. I was not used to that sort of oversight. Every employer I had ever had in my life gave me the responsibility to get the work done without someone standing over me. There were a lot of rules including shutting off the iMac  when done working and not using it for anything until the next shift. Even if it was related to my work, like checking my schedule for example, was not allowed. Plus then there was this whole complex system of demerits you got for being late, or going to a doctor's appointment or anything else related to life in general. None of this is unique to Apple of course, but it is alien to me. At age 64 and retired, I do feel very sorry for people stuck in this sort or corporate gulag. I could not do it and won't even entertain the thought of working for a large corporation ever again.
  • Apple says no customer information involved in hack by Australian teen

    So if he had access to customer data then he was probably in the Customer Support network. When I did iOS support from my home I connected to the network via some sort of VPN on the provided iMac. The iMac came preconfigured for access. When I was using the Apple provided Java app that was the core of all work that I did, I had access to all aspects of customer data including credit card information. Basically you could do anything. But, when you were in the app, Apple was fully aware of and montioring everything you did. If I went into the area with credit card info, it left a trail of what I did that could be reviewed later.  I don't know for sure, but I suppose all this data is available to others in the company, but I don't know how they would have accessed it. Seems like it would be wise to limit not only who has access, but to limit how they can access it. Like I seriously doubt that Tim Cook could call up customer data on his iMac.  I gotta figure that this customer data in raw form (like pulled off a server drive) would be pretty cryptic and pretty difficult to decipher.  Also, surely it would have been encrypted? Maybe that is how Apple can say he had no access to customer info - he had data but had no way to make it readable.
    Soliracerhomie3lamboaudi4radarthekat[Deleted User]watto_cobracornchip
  • AT&T more than doubles 'administration fee' on post-paid phones, tablets and smartwatches

    AT&T is a wretched anti-consumer company. They weren't so much in the distant past, but when SBC bought them, it all went to hell.  SBC itself has been a seriously anti-consumer company for decades and decades.  SBC aggressively mounted huge legislative campaigns in states where they operated with the sole purpose of getting laws passed to make them more money, to gain unfair advantage.  They became experts at this and ultimately dragged the whole industry with them - inlcuding AT&T eventually. Thoughtout the 90s and 00s AT&T and SBC battled each other in the legislative arena, trying to win advantage for themselves and to disadvantage the other. I know this because I edited TV spots during this time - for both companies actually.  One producer I worked with handled a part of the SBC push in Texas.  After one sucessful campaign she was invited to a celebratory diiner thrown by SBC.  At that dinner the CEO of SBC stood up and told everyone, that through their efforts SBC would make an additional $900 million in Texas that following year.  All by making a bunch of TV spots and giving money to politicians to change laws.

    So yeah, they are going to raise your bill whenever they feel like it and are going to give you vague, mealy- mouthed reasons for doing so.  They are a confederacy of weasels.  Compared to these sphincters, Apple is Mother Teresa.
  • AT&T to launch mobile 5G in Atlanta, Dallas and Waco in 2018

    Initially 5G is going to be big disappointment to a lot of early adopters. The millimeter wave radio cannot penetrate wall, windows or even leaves.  Spotty coverage will be an understatement for 5G.  It will take many years before there are enough transmitters to provide usable coverage.  However, the huge fiber backbone they are installing/improving to support 5G will likewise give 4G a boost as the article mentions.  In fact, 4G will remain in place for a long time as it will serve as a fallback for when your phone can't receive 5G.
  • First look: Mac Pro and Apple Pro Display XDR [u]

    genovelle said:
    ...and at $200 is the vesa adapter both questionable in need (vs four threaded holes) and more than the cost of many stands and arms ? There are four high capacity Ergotron arms in this studio and they were all less than $200 US and came with multiple adapter plates, albeit one must turn (undo) four knurled knobs to detach... Would magnetic attachment be better as a BTO option or kit vs all in ?
    I’m sure they went with the best VESA adaptor possible, because I would be a huge problem for this $5000 display to find its way to the ground. 
    You raise a good 'magsafe' point - I hope the magnets are strong enough that an inadvertent knock doesn't drop this beast of a screen to the desk - think late for a meeting & jacket, shoulder bag, drawing tube, etc hitting the monitor edge...
    Surely, s u r e l y there is a locking pin of some sort to engage after the magnets seat. Not having a secure lockdown would be seen as a safety issue by many - including various government agencies around the world. It only weighs 16.5 pounds, but that could break a foot, or puncture a child's head if it fell from table height. Entropy cannot be eliminated, so you have to side step it with safety features.

    From Apple website: "These magnets guide the connection while latches automatically engage and securely lock the stand to the display. Detaching it is as simple as unlocking the slider."
  • Dow Jones blames 'technical error' for news claiming Google would buy Apple

    Soli said:
    I don't even understand how this could happen. Was this jokey data that was setup for testing or demo purposes?
    Probably yes some sort of testing or place holding. I used to work in television news and people were always doing things they shouldn't and sometimes it got on air.  One guy at the master control switcher liked to watch the Carson show at 10:30 on his preview monitor - this was at a CBS station in Austin.  One day something happened that got him a bit panicked, he stabbed a button and put the Tonight Show on CBS air for a few seconds.  Sometimes, when creating Chyron text pages for later in the news, people would type in fake stuff as a place holder - to be replaced when the actual info arrived in the station.  Inevitably, one of these pages either partially or in full would hit the air during a newscast, followed by much screaming and cursing at the Chyron operator.  I'm betting this is exactly what happened today.
    Soliking editor the grateGG1randominternetpersonviclauyyccornchipchia
  • Tim Cook says Japan's Seiko Advance is why there's a Midnight Green iPhone

    Did some reading and learned that the ink is used as part of the anodizing process. Anodizing builds up a thicker oxide layer on the part which better accepts the ink (dye). The part has to be sealed after ink application, sometimes with nickel acetate. There are many variables in anodizing parts so it's hard to say what specific process Apple uses. 
  • HomePod's silicone bottom is causing rings on some finished wood surfaces [u]

    AI, did the person with the rings actually say the surface was treated with a silicone compound like polish or was that an assumption on the part of the furniture finish experts?  The photo with the rings looks to me like butcher block which is usually finished with mineral oil, not furniture polish or silicone.  Mineral oil is a light oil byproduct of petroleum refining and contains a mixture of oils and other compounds.  Normally liquid silicone should be avoided on furniture as it almost always will interfere with refinishing.  Same for cars - silicone wax products have to be chemically stripped from the car before new paint can be applied.

    I have not heard of the reaction between molded silicone polysiloxanes) and silicone liquids - but sounds possible. It could also be a reaction with mineral oil if that is a kitchen butcher block type counter the Homepod is sitting on.  Even the wood itself could cause a reaction with the silicone rubber.  If the wood has only an oil finish, there is not much isolation from the natural chemicals in the wood.

    Kudos to Apple for using a more expensive silicone rubber for the foot for the Homepod, as it normally is very non-reactive with just about everything.  It is unfortunate that users have found something that does react with it.
    h2pargonautapplepieguy[Deleted User]
  • Video: 13" vs. 15" 2017 MacBook Pro - which Apple notebook is right for you?

    tyler82 said:
    I recently ordered the top of the line 15", coming from the 2008 unibody MacBook. Do you think I will notice a difference?
    I have my top of the line 15" right now, and I retired a Mid 2010 15" which was an Edsel in many ways.  The difference is huge.  I don't do any work that is processor intensive (actually don't do any work at all as I'm retired/lazy), but I keep my MBPs a long time like you do.  In order for the computer to remain usable in the long term I max out everything when I buy.  This MBP has 1 TB drive, Touch Bar, AMD Radeon Pro 560 in Space Gray.

    I actually like the keyboard a lot.  Somehow I am able to type much faster than I was before.  I guess it's the really short key travel.  It is a bit noisier, but that's not really an issue for me.  The speed of pretty much everything is great - I haven't found anything processor or drive performance related to complain about yet.  I have had to turn wifi off and on a couple of times for unknown reasons.  Could just be my Google Fiber Network Box - I find it's a bit weird sometimes.  Also enjoy the Touch Bar and use it frequently.  Love the way it feels and responds.  Customizing it has been fun.  I have the screen capture button added to it and really like that convenience.  I did buy a few dongles and they work well.  The Anker USB + Ethernet adapter is great.  The Internet speed of this computer on ethernet and Google Fiber is pretty amazing.

    And BTW nice video AI.  Good summation and comparison.  PS I bought my new MBP from Adorama with the AI discount.  Thanks for that!
  • Angela Ahrendts, the 'non-techie' who runs Apple Retail, joined Apple on October 14, 2013

    What an overly generous puff piece.

    Angela has added some plants, pulled the "Store" off the stores' names, removed lanyards, killed the genius bar and added logistical chaos and worse training to the stores. That's the sum total, other than collecting gobs of ill earned money, of her years of tenure at apple.

    She took what was for many the best retail experience ever, where an apple store was something you enjoyed visiting, and turned it the DMV.  Now instead of heading for the genius bar for your appointment, you start with game of human pinball.  

    Find an apple employee, with no lanyard as a visual cue, that's holding an iPad to get to your appointment. When you find the first one, you ask for your appointment, and they inform you, theyre not the person for that and send you to another one.  You go to that employee that you think they pointed to, but they're not it either.  Finally you get to the person with the appointment clip board, and they play, let's pick a table.  They send you to some random table and log your name/position.  Now, the genius plays Apple Store Maps.  The "genius" now goes around the table asking for you (mispronouncing your name at times), and sometimes goes to the wrong table because the position was logged wrong. Or a person misunderstood what table they are to meet at. All this wastes both your and the apple employees time in pinball'ing around when everyone could just have instead, clearly and easily, met at the genius bar. Then, when the apple employee finally ends their game of hunt-and-go-seek, you are rewarded by talking to a 'genius' that no longer talks to you like you understand something and 'jumps to the chase' but instead, they walk you through a script process, because now the vast number of geniuses have become equivalent script kiddies. No brain, all script. Oh, and you do this all through intolerable crowds of other now grumpy store goers.

    In contrast, Steve Job's created genius bar was not only a signature feature that she destroyed, but something that calmed not caused store logistical chaos. You just head to the back for your appointment, simple. No DMV zombie human pinball hordes bouncing off each other from 'Angela's DMV Apple Emporium' 'improvements'. Also, it kept all the grumpy people with problems away from the people shopping, preventing the spread of DMV'itus throughout the store.

    In other words, the apple store, the highest earning per square foot retail store in the world that Angela inherted, has been turned into the apple DMV, by angela, that I (and many others https://dailycaller.com/2018/03/15/apple-store-dmv/) want to avoid at all costs.

    My fear is apple managment (and now with the help of appleinsider) are positioning angela as the next CEO apparent, which will be a disaster of the likes to make us long for the days of Skully.
    Five posts and a link to the daily caller. Nuff sed.