atomic101

I'm surprised everyone here is so defensive that they miss the point of the message. I'm completely on board with the premise of personal responsibility, and I don't believe Apple is the only company that should be looking into it.  However, knowledge is power, and arming consumers with relevant information in a convenient format will help  their role with the personal responsibility bit.

The healthy eating analogy is somewhat appropriate, as even the most well meaning individuals will fail if not given proper tools to track and measure their eating/activity habits.  The success of nutrition and fitness apps is testimant to this. Why then would it be wrong to ask for some assistance in measuring smartphone consumption/useage?  I'd venture to guess that many of us would be surprised at our usage habits, and that might be enough of a nudge to force a change. 

While I wouldn't go as far as accusing Apple of "not doing enough", I would definitely encourage them to provide this data to consumers in a more digestible format (not buried in a battery setting).  Apple has great influence in the Smartphone space.... Why wait for a competitor to lead before following suit?

seankill said:

slurpy said:

rain22 said:

racerhomie3 said:

Fools do not understand how batteries work.
I hope the judges understand.

Fools who believe in ‘secretive features’ that Apple denied until they were exposed...
Pretty sure the judge will understand.

Horse-shit. Fools have been claiming that Apple intentionally slowed down their devices maliciously so that people would buy new ones much, much before these throttling features were ever implemented in software. They were full of shit then, and they still are now. Their narrative is still utterly baseless. The throttling has nothing to do with Apple crippling their own products so you run out and buy new ones, its for a very specific technical reason caused by the realities of battery limitations, in order to give users a better experience (compared to the battery shutting down). The people now claiming "I KNEW IT" after they've been claiming since the 1st iPhone (as well as products without batteries like iMacs, etc) that Apple "slows down" products through software are still fools and morons. 

I for one want to see Apple eat this one. They shouldn't be limiting the components of the phone without notifying the user first. It should be clear (as well as your staff understand) what the product is doing. I used a jetski one time, I was aware it had a limp home mode, I never had to use it but you can be damn sure that computer was going to tell me it was in that mode (beyond it obviously operating at a low RPM). Surely a 2015 iPhone can make it clear if a 2002 jetski could. Everyone understands batteries decay but that doesnt change anything.

My point exactly.  Why was this significant "feature" to "better my experience" kept so clandestine? You already have a Battery Saver mode that notifies the user that it has been activated, for Pete's sake! Why would you not afford the same courtesy (notification) to a throttling situation? Ignorance? Arrogance? Stupidity?

I was the recipient of this grandiose feature and had to fight to pay Apple to change my battery.  Thank the stars that Apple got called to the table so that the tech would finally do me the favor a few weeks later. 

I know that batteries wear out. What I didn't expect was that it would happen only a year into my phone purchase, and that Apple would keep it a secret to me.  I now have a very bad taste in my mouth from the experience.  Ten years of trust shattered in mere moments. 

foggyhill said:

atomic101 said:

lkrupp said:

Just hang in there all you outraged battery experts beating on this dead horse. You’ll get your $5 iTunes coupon in a few years. What? You think you’re going to get a brand new iPhone and free battery replacements forever? You think Apple will be dragged out into the street so you can spit on them? Not hardly.

Just this morning I got an email announcing I am the beneficiary of a class action against Dish Network over some sports package subscription in 2010 they got sued over. I haven’t had Dish Network for at least five years now but I get this windfall anyway. What do I get? You guessed it, a $5 discount should I decide to return to Dish and subscribe again. What do the lawyers get? About $3 million, AND Dish admits no guilt too.

I have no interest in freebies. This is about trust and the customer experience, the very thing Apple has been built upon.  This entire issue was played out poorly by Apple.  I'm living proof, from a long time iPhone, iPad, and iPod user, that this has negatively impacted my perception of the company.

Even with the PR campaign that came from the scrutiny, Apple's response has been disingenuous, and it smacks of either an aloof corporate hierarchy, or of a deliberate  effort to conceal. Either way, it sucks. 

blah blah blah, I I'm not even sure wtf you say happened actually happened now. You're whole demeanor is off.

Quality response. Thanks for the collegial conversation.

lkrupp said:

Just hang in there all you outraged battery experts beating on this dead horse. You’ll get your $5 iTunes coupon in a few years. What? You think you’re going to get a brand new iPhone and free battery replacements forever? You think Apple will be dragged out into the street so you can spit on them? Not hardly.

Just this morning I got an email announcing I am the beneficiary of a class action against Dish Network over some sports package subscription in 2010 they got sued over. I haven’t had Dish Network for at least five years now but I get this windfall anyway. What do I get? You guessed it, a $5 discount should I decide to return to Dish and subscribe again. What do the lawyers get? About $3 million, AND Dish admits no guilt too.

I have no interest in freebies. This is about trust and the customer experience, the very thing Apple has been built upon.  This entire issue was played out poorly by Apple.  I'm living proof, from a long time iPhone, iPad, and iPod user, that this has negatively impacted my perception of the company.

Even with the PR campaign that came from the scrutiny, Apple's response has been disingenuous, and it smacks of either an aloof corporate hierarchy, or of a deliberate  effort to conceal. Either way, it sucks. 

foggyhill said:

atomic101 said:

See my previous post with similar comparison pics in the below link.  

https://forums.appleinsider.com/discussion/comment/3028480/#Comment_3028480

This video is a decent representation of what I experienced.  No battery warning indicator from the phone.  No red flags when the tech tested it prior to replacement. Just a palpable sense of lag, stutter, and unpleasantness in user experience.  

No indication of a bad battery... Just an assumption that the CPU was no longer up to the task of maintaining a buttery smooth experience in iOS. 


What the video fails to show is the scrolling experience through apps. On my throttled phone, this was especially noticeable in certain apps (Weather.com and Safari especially).  And the user in the video was lucky....  My phone would throttle to 50% speed.... Or MORE.  See pics in the previous post.  

What is also worth pointing out is that Apple's claims of reduced performance (only) at  peak power loads seems to be misleading. The throttling is something that appeared to remain steady during normal use..... Not just when running a benchmark or taking a picture. Perhaps Apple's interpretation is that simply using the phone is a "peak" power demand..... Either way, the statement is misleading. 

If your battery is degraded enough, indeed, any usage would be peak power, it's not linear. If the battery's total shit, it will be totally throttle or shutdown.
Anyway who has used a phone with a very bad battery in the past would have seen their phone shut down on a whim all the time, or having trouble even booting up.

When the first shutodwn arrives though, the peak usage causing the problem would be at a much higher level.

So what you're implying is that on my first attempt to have the battery replaced, the Apple tech should have been able to tell that the battery was "total shit" when running a detailed diagnostic. Especially since the battery was triggering a 50% CPU downclock... Instead of telling me that it was "fine" and didn't need replacing?......... interesting.......