Rolanbek

I too have been using a TextBlade for a couple of years and very rarely use any other keyboard since the switch. 

I have a question about how you carry the device from place to place. Do you actually pop it in your pocket? And how does it stand up to Keys, coins, fluff (pocket lint). Are there any things we need to keep away from it? Train tickets, credit cards, that sort of thing?

Are you still using the Textblade that was sent when you joined TREG or has it been replaced with a subsequent hardware revision? 

R

WayTools_Support said:
The original real name associated with rolanbek had one order of record, which was refunded in 2016.

Email auto complete has a lot answer for when filling out forms.

Pretty sure I sorted it out later but It was what it was. 

 If there are other orders, say for colleagues he’s working with,

or house guests with a shiny new tech habits who borrow your PC for 10 mins and then spend so long harping of about the keyboard they had just purchased that you picked up a couple a short while later for yourself, for instance.

they’d not show up as him on our server.

No they wouldn't, because I would guess that the original link between the forum account and the sign up email. That is as I have stated, a guess though.

In post 110 above, he wrote -

“FYI I am still a customer of WT, whether they acknowledge it or not.”

That sure sounds like WayTools did something wrong, yet again.

Well that was addressed to someone you have misled with you characterisation of me. So there is an example of a real reputational harm as a result of your disparagement me as some obsessed psycho with no reason to be following you 3 years after you forced a blameless advocate for your product to cancelling his order.

Lets not mention the thousands of abusive PM's, and targeted harassment I have suffered every I have go in search of information regarding my order{s} for those years at the hands of other customers of yours. I can not blame you for their actions, but I do suspect that they would not have felt so emboldened to threaten me physically, without your characterisation of me as some shadowy 'Bad actor. ' 

I am you customer whether you like it or not. I suspect 'not'. And all I wanted was a couple of small keyboards. 

Apparently he prefers to maintain an order, but under different names, presumably to remain incognito.

Somebody threatening to burn your house down will do that. 

I wonder what would happen if you could link my orders by to this user name. Gauging by the lies and vitriol from you on encountering me here, I believe that they would be cancelled immediately. Seems like a good reason to leave them buried on your server to me. With tens of thousands of preorders, and a 3 year delay to check on a cheque I suspect you have better things to be doing than wasting time on your absurd vendetta against me. 

The choice of phrase is useful to ponder.  It’s subtly crafted to lay fault at our feet, for something he chose to do.

Oh dear I think you reaching a bit here. Not everything is about you dear boy. Sometimes though person can have enough of the constant victim blaming that goes on and has expectations that a corporate representative would accept their part in the chaos that has engulfed my username.

This is a recurring theme, and a signature element of the disparagement techniques.

The only recurring theme of note is your utter lack of empathy. 

Look some friendly advice, go get some food/drink/sleep (delete as applicable) and then pop off an do a really nice and informative (but brief) update WTF. or even something nice on textblade itself. Pour over those battery logs, buff that charging software, anything, something that makes you feel right and proper.  

I'll still be here, there, you know, around, waiting for a little keyboard. (or two) 

R

On refund for Rolanbek -
Rolanbek already himself posted that he got both an electronic and paper check refund.

The cardholder for that order got many emails from you demanding he cancel his order, and when he did not comply you sent them a cheque. 

He held both for a while, and then eventually cashed his electronic refund.

No the I think he said he hit the refund button when he got your note with the cheque. 

  We can just see that he got credit on our order server.

Ok 

We didn’t look through 3 years of checks,

That's not really my problem. You made a false claim, you are in possession of your banking information so you don't really have an excuse there. 

but he now says he kept the check. Ok.

Ok? Not sorry for misleading everyone? Not Whoops we made a mistake? Ok.

I think you might owe the guy who's order you cancelled an apology, but I really don't think that they want to talk to you. I will probably offer him one of my units should they arrive, maybe that will cheer them up. I'm not sure the will ever use my PC to order anything ever again but I suppose we all live and learn don't we?

 We had paid extra to express ship it to him.

You were the ones who wanted to cancel the order. As it wasn't my order I don't see how I should care.

So the reader can decide who is acting in earnest.

I don't think that's how facts work. They are, or are not. I post a question to the author, your attack me for several posts. Make a number of false claims about me and when you are caught out you get 'huffy'. 

And who wants to put a dark spin on honest action.

Well that made me chuckle.

****

Oh Ericpeets, believe that most of those jibes are meant for me as he is quoting my humorous Bio on WTF. He appears to be hanging on to the idea that if you run round upsetting people and they complain about it, it's a conspiracy not upset people looking for answers.  There are more than a few force cancelled orders out there, there are people wanting an update, wanting to know why the delays are so long, why there are so many words on Apple, Tesla, tragic plane crashes and so forth but no time to write about the work on the product people are waiting for on the forum created to put news of that product out into the world. 

I find it baffling in that in a company designing and building a keyboard no one seems to want to type any news.

But nice to Whomsoever is piloting the Waytools_support account as their output is becoming so histrionic, that I fear for their mental health. 

I am somewhat concerned that we might be creating a wee bit of a moderation burden at AI. I believe in a robust fact based discussion  but when Waytools_support does not actually engage with others except to attack and make wild claim what is to be gained here? 

I would like Author to continue their coverage, he has access to TREG members and to Waytools which puts him in a great position to actually put out some information regarding the progress on Textblade. It would be lovely to get some response from them regarding the clarifications given the "finished" pallets of product and what he was told as opposed to what we have heard from WT here. If came back and says "I not an electrical engineer, how am I to verify the completeness of the product? Sense of smell?" that would be fair enough. But as WT says here, those units are hardware complete but lack the completed firmware they require for general release, "Finished" looking like a bit of a stretch. Well a lot of a stretch as there is still work to do on them prior to GR. 

R

edit: and 'it' and an apostrophe.

Rolanbek seems a bit deranged in my view, as Waytools gave him(?) a refund years ago and he is still around challenging Waytools and any authors who objectively write about the Textblade. 

I am not allowed to ask questions now? Is that how things are? 

FYI I am still a customer of WT, whether they acknowledge it or not. 

There seems to be a hidden agenda here to squelch this revolutionary product by one or more of these individuals in my humble opinion. 

You are of course entitled to your opinion, but in what why was my posting here aggressive? I would love to know whether I am supposed to let WT lie about demonstrable facts?  I repeat what I have said previously, I had no part in the Macrumors debacle and I am on record there trying to get the coverage of the TextBlade reinstated. 

There are all these funny things called facts interfering with the narrative put forward by WT. But then I don't expect you a Random stranger on the internet to care. But if you going to say I am dishonest, I would like to know about what you are talking about? 

R

So you are going leave unchallenged the fact you lied about a financial transaction on that public forum. 

So if for example some one where to provide a proof of life picture showing that cheque and a newspaper you would acknowledge your lie? 

I can show and did my first and the locations of all my interactions with juli were after she had decider to stop coverage. Yet you still insist I have anything to do with Macrumours coverage. It was your guy that got the threads taken down and got a permanent suspension from the macrumours forums.

But let's not let reality get in the way of a good story shall we? I only came here to verify the status of the palletised textblade mention by the author of the article. You were the one who attacked me over and over again. 

This venue is moderated as is macrumors and I am welcome in both places. I have been the victim of your willful slander for years and you wonder why I am here now? 

I put it to you that since I posted my questions of the author regarding the pallets he saw and what he was told you have done nothing but launch a series of attacks on me over a number of posts. 

This abuse is clearly and unambiguously targeted at me. 

I would not be so crass as to imagine a motive like you love to do. 

Palletised Textblades are not finished. They lack the firmware that is an essential componant for shipping. From your own words. 

Now the author can either leave the article as it stands; containing a misleading inaccuracy or change it. That's his business not mine. I don't tell reporters what to say. 

It would be nice for the author to lead us through the process that led to that line being composed, but busy people are busy. 

R