TextBladeDenied

asender said:

Whatever concessions they have made to an appearance of propriety in offering refunds, the fact remains that WT holds out a carrot to encourage people to allow them the money they supposedly don't need. 

Dont forget about the big stick. If you should decide, after waiting for 2 or 3 or 4 years that it is unreasonable for Waytools to continue to earn dividends on your money while they play gaslighting mind games with customers about their never forthcoming product, you lose your place in the order queue, and you lose the so-called 'gift'.

When was the gift first offered? I cant even remember. Around the 1 year mark? Do we get 2 free gifts for 2 years of waiting, or 3 free gifts for 3 years of waiting? Does the gift, which was allegedly 'better' for earlier customers, get better the longer you wait, or does it become the same for all since at some point everybody has waited multiple years? Is it an appreciating asset? A bottle of fine wine properly stored? Or is it a trinket, worth nothing 3 years ago, and less with each year that passes? 

A 'gift' never received goes from gesture of goodwill to outright insult. It is a thing you will almost certainly never receive, but will certainly relinquish if they cant keep your money indefinitely.

I would gladly decline the 'gift' in exchange for them sending me the products I paid for right now, but Waytools does not offer that option. They must keep the money. Who has the money? Mark Knighton has the money.

This unethical arrangement, imposed upon early customers after they engaged in a transaction to purchase a product, is why these people are rightfully ridiculed and despised.

asender said:

It's not unusual in human relationships to trade forgiveness for the hope of satisfying desire.  I won't get into the question of how often it ends well.

You do not have to wait for the end to see how badly that kind of arrangement works. Waytools poisonous relationship with its customers has been on public display since 2016. Whenever the 'Waytools_Support' character interacts with other people publicly, his personality characteristics - insulting, paranoid, aggressive, impenitent, incompetent, incomprehensible - make it plainly apparent that maintaining any relationship with the company is futile.

arkorott said:

TextBladeDenied said:

 Trying to communicate with them is pointless. 

Well, I hope not. It does feel discouraging to read some of their renewed passive aggressive posts, but I hope they will start making a stronger effort on the consumer communications front.

I would like to focus more on the TB readiness for the launch rather than all this fighting. Because after more than 300 posts we really do not have any new information. I would like to focus on the details of the status for GR, here at AI for the record.

I am just being realistic with you. There is zero chance Waytools is going to answer any of your questions in any specific or meaningful way. I am not going to let up on them so long as they are gaining any publicity anywhere. They crossed the line from incompetent startup to malicious liars long ago, and as far as I am concerned, they deserve no quarter.

Look at, for example, Kahunas repost above of a Waytools reply on their forum. Do you see any information there that clarifies a general release date? It is the same as every single one of their prior sprinkled updates, buried in a post on a thread on their forum, after Kahuna begs them to post something useful after weeks and weeks of lies about when the next 'official' update will be posted. It is useless information that does not directly address any of your prior questions. They have referred to a 'sample data point', and 'full picture info', in the context of making jumps faster. Does this give you any idea when you will have a Textblade that you paid for? No. And why would doubling the speeds of Jumps matter to anybody at this point? It doesnt. Is that really a feature that needs to block release? No. Is it an improvement they should be prioritizing at this point? No. It is the same nonsense, as always.

As far as I am concerned, its a total fabrication. At best, they have one guy poking at some 4 year old code, trying to rewrite the firmware. They are probably rewriting the firmware because somebody quit who wrote the original code and they have an undocumented mess of code and a new guy trying to pick through it all to fix bugs. They have no money left to hire engineering resources to correct problems quickly or timely, and they have no money left to manufacture all the keyboards that were ordered. Mark Knighton spent it all over the past 4+ years. They need publicity from articles like the one written on Appleinsider in order to generate new sales, so they can perpetuate the pyramid scheme of new money in to cover ancient orders never fulfilled long after the money was collected.

We all probably agree its remarkable that they could live off the money for as long as they have. But overall they are just biding time while lying to everybody.

Millions of dollars collected from 10,000+ customers? 4+ years. No product shipped. Who has the money? Mark Knighton has the money.

Masteroftheobvious said:

you have helped me fully understand why companies post signs stating:  "We reserve the right to refuse service to anyone."   

Imagine a store front on some busy street. Over the course of 4+ years, at least 10,000 customers enter that store and pay for a product. The store manager tells each and every customer, 'Come back tomorrow to pick up your product.' 

For the next 4 years, when any of the 10,000 or more customers come by to pick up their merchandise, the store owner says, 'Not today! Tomorrow!', or 'Not today but things are looking good! Come back again in a few weeks!', or 'Not today! Try coming back next month!'. For 4+ years.

Then there's the customer who comes into the store angry and ranting, waving his wallet. 'Hey you sonofa**** I paid you a long time ago! where is my merchandise?'  The merchant throws him out of the store and tells security that customer can never enter again. Some of the angriest customers who were treated this way occasionally stand outside on the street yelling questions and curses at the store owner, but no sound can penetrate the thick walls, and the store owner never replies to them again.

The store owner continues to tell other customers 'tomorrow next week next month next fall'. Some of those customers wander out back on to the street, and inform the angry banned customers, 'He said today tomorrow next week next month next spring!'. Their eyes glazed are over with the stupified look of brainwashed gaslighted zombies. For 4+ years this continues.

Waytools has reserved the right to refuse service to every single one of their paying customers. Why would anyone defend them? It gives a whole new meaning to the phrase 'We reserve the right to refuse service to anyone.'

Millions of dollars collected from 10,000+ customers? 4+ years. No product shipped. Who has the money? Mark Knighton has the money.

dabigkahuna said:

Meanwhile, I remind you of this statement:

I offer this - if you had said at any point in the first 3+ years, 'Ok folks, it took us longer, and it cost us more. We failed in that respect. To get it across the finish line we need to raise the price.' If you had simply been transparent about how you were failing, and named the price, and then shipped the product, I would likely have gone along with it.

And the fact that I showed you that they did apologize. Gave you the exact quote. And the article in AI talks about them raising the price. Yet after that is done you act like it doesn't matter anyway. No reason to believe you.

Presumably because it did not suit your narrative, you ignored the key second portion of the paragraph which says, 'If you had simply been transparent about how you were failing, and named the price, and then shipped the product, I would likely have gone along with it.'

Masteroftheobvious said:

Three days ago you said, 'Last point'.  But you are still posting ad nauseam, so hypocritical of you to talk about being dishonest.  No, I do not work for Waytools.  I offered you 4 cents of interest (bank account interest of .01% a year for 4 years for your $99 purchase) that you had requested with your refund a few days ago.  The offer still stands but I won't spend 50 cents to mail you a check. As I said, you aren't worth it and you have proven as such with your continued posting.  What a nuisance you are!  But you have helped me fully understand why companies post signs stating:  "We reserve the right to refuse service to anyone."   

You do not work for Waytools but are offering me interest on a refund? Right. Do you know where you can put your 4 cents? Think on that a while.

I am aware of how much Waytools despises the 'nuisance' of uncensored criticism of their stupid lies. Do you know what a 'nuisance' it is to be lied to by a company for 4+ years? It feels really good to be able to communicate with these liars publicly without fear of being banned, censored, and force canceled.

Millions of dollars collected from 10,000+ customers? 4+ years. No product shipped. Who has the money? Mark Knighton has the money.

dabigkahuna said:
It always seems strange to me that you insist upon maintaining your order, yet tell everyone else they shouldn't order.

It's a strange thing I've noticed - that those who complain about WT in the most extreme ways will tell people what they "should" do.

I guess the whole world is very strange to you when it does not conform to your narrow point of view. La pensée unique.

Of course you are playing a character here. In reality you are just a paid mouth piece for a company that takes money from people and provides them nothing in return. If they do not pay you to perform as you do, working so hard to twist every word or turn of a phrase into a rationalization for all of their misdeeds and lies, then that is very strange indeed.

Millions of dollars collected from 10,000+ customers? 4+ years. No product shipped. Who has the money?

Mark Knighton has the money.