Beats

lkrupp said:

Rayz2016 said:

lkrupp said:

I hitched a ride on Apple’s bandwagon in 1982 with an Apple ][+ and have never looked back. There’s something about the company even today that I find fascinating. Now that Apple is a trillion dollar company it has its problems and foibles but at the core it’s still the company it was in the early days. In my now 38 years on the bandwagon I have been treated well by Apple in both purchases and repairs. They fixed my late 2013 27”  iMac when the spring assembly holding the head up broke, long out of warranty, at no charge, with apologies. They fixed my water cooled G5, also at no charge. And they replaced my Power Mac 8100 immediately when the power supply failed, no questions asked. 

You're clearly one of a kind.

If you ask people around here, walking into an Apple Store is just asking to have your dog shot.

That’s because ‘people around here’ march into an Apple Store with a chip on their shoulder, an arrogant know-it-all attitude, a hair trigger temper, and a feeling they can berate and abuse the poor rep at will, and  demand to be waited on hand-and-foot immediately. 

In the case of my Late 2013 27” iMac I brought it into my local Apple Store and patiently waited to be helped. I explained the situation and asked if there a repair program for the problem. The rep checked, said no there wasn’t, and there would be a $175 charge. I didn’t fly into a rage, didn’t curse, didn’t berate the rep  and tell them this was a known issue and thousands of iMac users were affected according to Google and they better not charge me a penney. I simply said okay, fix it. Two days later they called, said my iMac was ready, and there would no charge for the repair.