Xed

retrogusto said:

The last two times I bought iPhones at the Apple Store, I knew exactly what I wanted and was in a hurry but still couldn’t get out of there in less than an hour, due to the wait for a salesperson, then all of the talking they wanted to do, then bringing the phone out from the back and ringing up the purchase. Pretty frustrating, since I wasn’t really expecting it. So 25 minutes in this case sounds downright speedy. 

I don't doubt your story, but my experiences have been very different. I've simply told them what I want and they got it. The longest part of the process was waiting for something to help me after I got to the store and had my name put into the iPad for queuing.

Stabitha_Christie said:

9secondkox2 said:

Anilu_777 said:

Sounds like the right way to approach it. You also don’t want a bunch of randoms trying it out just for kicks and potentially braking something. Basically you want serious or just interested parties trying it on. 

You mean like they do every other Apple product? Going in and trying something is one of the ways you discover a desire to purchase. 

A supervised demo is fine for a fragile device. But a 25 minute speech means something’s wrong. 

The whole thing is starting to look convoluted 

25 min speech? 

Either you didn’t read the article or you didn’t understand it. 

That's what he does. Just negative, knee-jerk reactions with an emphasis on the latter part of the conjugated adjective.

Stabitha_Christie said:

The critics here seem to have forgotten that the  Apple Watch rollout invoked appointments and a walk though as well. 

Or that Mac, iPad and Apple Watch purchases come with a 30 mins product walk through done virtually. 

Perhaps they never knew these things, they really  don’t come off a particularly bright or informed. 

Nice example! I had completely forgotten about Apple dong that.

designr said:

1. $3,500
2. Face-scanning to size it.
3. Half-hour sales pitch.

Could they possibly put anymore friction on the customer path?

That sounds like a first class experience to idealize a product for the buyer. 

I forget which in-ear headphone maker would send a person to you to get a mold of your ear canal for a custom fit, but that was a thing it and it was expensive. I'm not sure that's still a thing, but plenty of makers offer in-home kids for takin a mold. Based on your comment that's also friction over just supplying 3 different in-ear tip sizes. I know those custom fit one also cost a lot more than even your typical high-end options but that's shouldn't be shocking.

Then you have this "sales pitch" so people can know how to use and experience this new way of computing without tit being frustrating or missing key features/uses, both of  which will lead to the product not being used. This is no different than a luxury car maker giving you an in-depth experience of the car you want to purchase and the car you do purchase, even if you are sold on it.

Not the first time a tutorial for a new usage model from Apple.

https://www.youtube.com/watch?v=RvcwFYPiKKA

Kierkegaarden said:

9secondkox2 said:

Asus and xreal are further along than anyone so far. In terms of concept and form factor. Apple looks to be quite ahead in specs compared to everyone. 

That’s the concept apple should have pursued. Makes the vp look kinda outdated as a concept. 

And then there is the price. 

The Vision Pro is an actual product, not a concept — and it is backed by a larger app library than any of their competitors.  And I don’t believe the form factor that you prefer is practical, or even possible any time soon if ever.

On top of that, Appe's vertical integration of HW and horizontal developer tools put Apple in a position that all others envy.

I don't know how to quantify this so I will clearly phrase it as a feeling: I feel like there was a lot more doubt about the success and utility of the iPad when it was introduced in 2010. That was a product whose purpose I saw right away even though I knew I would always primary be a Mac notebook user when stationary and a smartphone user when mobile. I could see right away that an OS that was not macOS, but iOS with a UI designed around the form factor was going to be the truly great personal, everyday computer  for both many that are technically savvy but for a great many more that aren't. It finally helped bring a much older generation into the computing world with much more joy than the old PC that would get used when it just had to be done on a bigger display. Remember the 1990s computer nook in new homes?

I still don't know what AVP means for me and until I do I won't get one, but I am excited to see where AVP takes the market; and unlike certain others, I am not expecting everyone buy Apple to be leading the market now Apple has thrown its hat visor into the ring.