Users report issues with Apple's new Core i7-based iMac

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  • Reply 41 of 206
    Quote:
    Originally Posted by schmrtzzz View Post


    Don't understand why this problem only would affect the iMac i7 and not the i5 (which I've ordered)...



    Do we know for sure it doesn't?
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  • Reply 42 of 206
    Quote:
    Originally Posted by utsava View Post


    No, they say, wow look at those deep blacks and really nice contrast. I don't care what the matte-fans say, glossy screens look WAY nicer to me and everyone I talk to.... and 95% of the public does not care about your color accurate publishing work.



    On these new iMacs, it seems the blacks will be deeper than ever!



    Seriously though, hope this problem is restricted to a small amount of customers. I guess that's what happens with "brand new" product revisions.
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  • Reply 43 of 206
    crankycranky Posts: 163member
    Quote:
    Originally Posted by IQatEdo View Post


    Out of interest, are you prepared to comment on why, with a price differential of US$200, you are interested in an i5 over an i7? (Sorry - just a brief detour!)



    Regards.



    Gladly!! I feel lucky just to have been able to talk my wife into spending the $$ on an i5. I would much rather get the i7 but trying to spend the extra $200 is just not worth the effort. Let me also add that because of the crap MicroSuck based systems I have had to put up with for the last 10+ years, even getting an i5 would be like getting out of a VW Beetle into a Mercedes-McClaren F1 race car.



    Lastly, before anyone tries to say I am p-whipped, it's all about me respecting my wife's ability to manage money. She does a fantastic job! It's hard to argue with a bank balance that would allow us to live for 3 or 4 years without working, and all due to her efforts! If it were not for her resoluteness, I would probably have us deep in debt.
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  • Reply 44 of 206
    Quote:
    Originally Posted by teckstud View Post


    If you ever get a chance to compare a glass vs matte direct comparison you'll see. Ironically I'm able to do so every time I visit Apple 5th Avenue as a class is conducted right in the open using the old matte cinema display. Everyone can view it easily from all angles. If you stand next to a user on an iMac you can barely see it. Each user has to individually adjust it. This plus the fact that the screen has no vertical adjustment and now has more glass just doesn't cut it.



    Absolutely. I couldn't agree more.



    I don't understand why this is even an issue. There should be choice. Period.



    I bought the last non-glare 15" MacBook Pro when the first uni-bodies were released, hoping that Apple would see the light. Kinda like the FireWire issue and the 13-inchers.



    Why the glossies get all snotty about it is ridiculous. Personally, I don't give a shit if you prefer gloss screens, or Fords or poodle hairdo rock bands. I promise not to force you to go to the Bayreuth Festival with me in my Bentley. I'll have great seats, though!



    Like you, I want what I want.
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  • Reply 45 of 206
    27 inch i7. Booted up fine but fans were running at full speed - sounded like a vacuum cleaner running. No cracked screen though and except for the fan issue - seemed to work fine. Packaging seemed adequate as well. Screen is awesome. Return with Apple went ok at first - arranged for return shipping and the day after Fedex picked it up my account showed the replacement - but not shipping until Dec!



    This is where it gets a little weird. I called Apple and they said my machine was actually already awaiting shipment (yay!) that it was given priority status and they would provide upgraded shipping - they even refunded my original shipping charges since I had paid for the 2-3 day shipping on the original. Very happy camper at this point. However...



    It's been nearly a week and the status is still sitting at a ship date of Dec 2. I spoke with a rep again last night and he said it was NOT put on priority status and that it was in the queue like all the other orders. He did offer to "upgrade" my shipping to 2-3 days - odd since that should have been in the system already.



    Bottom line - Apple doesn't appear to be doing anything special to get my replacement iMac to me and I'll just have to wait until Dec even though I originally placed the order on Oct 27.
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  • Reply 46 of 206
    crankycranky Posts: 163member
    Quote:
    Originally Posted by teckstud View Post


    If you ever get a chance to compare a glass vs matte direct comparison you'll see. Ironically I'm able to do so every time I visit Apple 5th Avenue as a class is conducted right in the open using the old matte cinema display. Everyone can view it easily from all angles. If you stand next to a user on an iMac you can barely see it. Each user has to individually adjust it. This plus the fact that the screen has no vertical adjustment and now has more glass just doesn't cut it.



    I would love to do a direct comparison! I'll try next time I go to the Apple store. I may even be more able to do that at Fry's since they have other brands of displays next to the iMac. I'll just have to make sure I navigate to the same web page on both. Thanks for the tip.
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  • Reply 47 of 206
    iqatedoiqatedo Posts: 1,846member
    Quote:
    Originally Posted by Cranky View Post


    Gladly!! I feel lucky just to have been able to talk my wife into spending the $$ on an i5. I would much rather get the i7 but trying to spend the extra $200 is just not worth the effort. Let me also add that because of the crap MicroSuck based systems I have had to put up with for the last 10+ years, even getting an i5 would be like getting out of a VW Beetle into a Mercedes-McClaren F1 race car.



    Lastly, before anyone tries to say I am p-whipped, it's all about me respecting my wife's ability to manage money. She does a fantastic job! It's hard to argue with a bank balance that would allow us to live for 3 or 4 years without working, and all due to her efforts! If it were not for her resoluteness, I would probably have us deep in debt.



    Thanks for that! (Does your wife happen to have an account on AppleInsider?) I agree, better to know ones limits and live within ones means. If you can still buy a new iMac, how good is that!
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  • Reply 48 of 206
    This would be a factory problem. Does Apple even require a full test/burn in period on each assembled product? Do they do random sampling? I bet not anymore. There has been a steady erosion in quality assurance, and it shows. This is just yet another example.
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  • Reply 49 of 206
    asciiascii Posts: 5,936member
    Quote:
    Originally Posted by Cranky View Post


    Good point. I still don't understand why they did that on the iMac.



    The display is getting more dominant with each revision, stretching towards the very edge and the chin getting smaller. I think where they are headed is the entire front of the iMac being display with pixels right up to the edge.



    It's not just an extrapolation - in the latest iMac video Johnny Ive talks about how, when you look at the computer, they want your own content to dominate the view.
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  • Reply 50 of 206
    Quote:
    Originally Posted by Mazda 3s View Post


    If all it has are four styrofoam blocks in the corners, that's not enough IMHO. You might as well treat it as a 27" TV -- I don't think I've ever seen a 27" or large TV that has shipped with four corner blocks. They always have a "full frame" block that cradles at least the top, and sides -- the bottom is normally left open due to the TV stand.



    I'm no engineer, but I would think that having more styrofoam coverage would allow shocking forces to spread more evenly rather than being concentrated at the corner blocks that Apple uses.



    In that case, more styrofoam would be a prudent step.



    I'd wager that it's the ham-handed gorillas from UPS that are causing the problems, not the packaging. Have you ever seen those goons just chuck big boxes onto the ground or back into the truck? It's mind-boggling.
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  • Reply 51 of 206
    crankycranky Posts: 163member
    Quote:
    Originally Posted by ascii View Post


    The display is getting more dominant with each revision, stretching towards the very edge and the chin getting smaller. I think where they are headed is the entire front of the iMac being display with pixels right up to the edge.



    It's not just an extrapolation - in the latest iMac video Johnny Ive talks about how, when you look at the computer, they want your own content to dominate the view.



    good point!!!
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  • Reply 52 of 206
    teckstudteckstud Posts: 6,476member
    Quote:
    Originally Posted by ascii View Post


    It's not just an extrapolation - in the latest iMac video Johnny Ive talks about how, when you look at the computer, they want your own content to dominate the view.



    "....... and by content I mean your entire room behind you. It gives you a whole new perspective on how to re-arrange your furniture. Beyond that you can gaze at your reflection while contemplating your next content revision or addition."

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  • Reply 53 of 206
    crankycranky Posts: 163member
    Quote:
    Originally Posted by jeffharris View Post


    In that case, more styrofoam would be a prudent step.



    I'd wager that it's the ham-handed gorillas from UPS that are causing the problems, not the packaging. Have you ever seen those goons just chuck big boxes onto the ground or back into the truck? It's mind-boggling.



    That is exactly why ordering online scares the hell out of me! However, the $170 +- I will save in not having to pay sales tax does make for a decent sedative to calm my fears.
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  • Reply 54 of 206
    Quote:
    Originally Posted by teckstud View Post


    Seems like their even skimping on the styrofoam now to keep up that AlGore environmental rating. It will be interesting to see what happens. I'm suprised their not using balsa wood or excelsior.



    I gotta give you props for the South Park reference there.



    Back when the show used to be funny...
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  • Reply 55 of 206
    iqatedoiqatedo Posts: 1,846member
    Quote:
    Originally Posted by jeffharris View Post


    Absolutely. I couldn't agree more.



    I don't understand why this is even an issue. There should be choice. Period.



    I bought the last non-glare 15" MacBook Pro when the first uni-bodies were released, hoping that Apple would see the light. Kinda like the FireWire issue and the 13-inchers.



    Why the glossies get all snotty about it is ridiculous. Personally, I don't give a shit if you prefer gloss screens, or Fords or poodle hairdo rock bands. I promise not to force you to go to the Bayreuth Festival with me in my Bentley. I'll have great seats, though!



    Like you, I want what I want.



    I am going to refer to a video on Apple's own web site that I do not have a link to immediately and so, if anyone wants to call me out then fine.



    However, in that video, a senior Apple engineer, commenting on the new design implemented in the unibody MacBook, gushed over how the display extended all the way to the edge of the housing and how impressive that was. Of course, the display did not extend all the way to the edge, the glass covering the display did. He knew that for sure. It became clear to me at that point that the glossy screen was at least as much about form over function. Why else promulgate such a misconception?



    My observation at least. \
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  • Reply 56 of 206
    cnocbuicnocbui Posts: 3,613member
    Quote:
    Originally Posted by teckstud View Post


    I know that. The glass still does not go edge to edge like these new iMacs.



    Wrong.



    Quote:

    the aesthetic appeal of the Panasonic TX-P42V10 is boosted considerably by the implementation of a beautiful ?one-sheet-of-glass? design. Defying the usual stereotype of the screen being recessed back from the bezel, a single sheet of glass overlies the entire front, lending a sleek and fluid ?frameless? appearance to the Panasonic TX-P42V10



    http://www.hdtvtest.co.uk/image/hdtv.../tx-p42v10.jpg



    I agree with you about the gloss screens, dreadful user exerience. If I had known how bad it was in practice I would never have bought my unibody Macbook.
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  • Reply 57 of 206
    crankycranky Posts: 163member
    Quote:
    Originally Posted by IQatEdo View Post


    Thanks for that! (Does your wife happen to have an account on AppleInsider?) I agree, better to know ones limits and live within ones means. If you can still buy a new iMac, how good is that!



    No, my wife doesn't have an AI account. If she did she would ask me if I was trying to run a con by bragging on her.



    Seriously though, she does know how I feel.
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  • Reply 58 of 206
    Quote:
    Originally Posted by IQatEdo View Post


    I am going to refer to a video on Apple's own web site that I do not have a link to immediately and so, if anyone wants to call me out then fine.



    However, in that video, a senior Apple engineer, commenting on the new design implemented in the unibody MacBook, gushed over how the display extended all the way to the edge of the housing and how impressive that was. Of course, the display did not extend all the way to the edge, the glass covering the display did. He knew that for sure. It became clear to me at that point that the glossy screen was at least as much about form over function. Why else promulgate such a misconception?



    My observation at least. \



    I remember that video as well and I was struck by the same thing. Though I do have a glossy screen and love it.
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  • Reply 59 of 206
    Quote:
    Originally Posted by ascii View Post


    I have one (an i7) - the packaging is fairly minimalistic. It is just 4 pieces of styrofoam, one in each corner.



    Quote:
    Originally Posted by Mazda 3s View Post


    If all it has are four styrofoam blocks in the corners, that's not enough IMHO. You might as well treat it as a 27" TV -- I don't think I've ever seen a 27" or large TV that has shipped with four corner blocks. They always have a "full frame" block that cradles at least the top, and sides -- the bottom is normally left open due to the TV stand.



    It would seem to me that the reduced styrofoam is all part of Apple's "going green" mission. Less styrofoam = less trash and waste that will hang around forever in landfills. That said, it is a little concerning that if people are paying well above $2000 for a top of the line iMac, Apple should at least be taking extra caution to provide ample cushioning that protects the computer during transit.



    Quote:
    Originally Posted by teckstud View Post


    WRONG- more would have bought them, like all of us who've refused to buy over the last 2years. I don't know anybody who says" Ooohh, I just love that glare- I wanna buy it just for that!" Glare/high gloss is not a selling point.



    I used to be a non-believer in glossy screens up until I took the plunge about a year ago. I own a non-Apple display that is glossy, and although at first I thought it would be highly distracting, I've found that it really doesn't produce that much glare, even with a good amount of sunlight or fluorescent lighting being directed onto it. Glossy screens really shine (no pun intended) at night, and I can't tell you how many times my friends have come over and have been wow'd (also no pun intended ) when they've seen the vivid colors produced on my monitor, due to the excellent contrast available on glossy screens. I guess its all a matter of personally preference though.
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  • Reply 60 of 206
    teckstudteckstud Posts: 6,476member
    Quote:
    Originally Posted by cnocbui View Post


    Wrong.







    http://www.hdtvtest.co.uk/image/hdtv.../tx-p42v10.jpg



    I agree with you about the gloss screens, dreadful user exerience. If I had known how bad it was in practice I would never have bought my unibody Macbook.



    Wrong? That is but one HDTV out of how many manufactured?
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