Pay no attention, SendMe is a well known troll who has posted here under many aliases and personas, and been banned multiple times. His current style matches that of a previous iLuv alias.
If this were a TV that dropped TV shows without warning whenever you entered the room; or a car that randomly stopped while being driven - would you expect anything other than a re-call and the produce repaired?
I paid an early termination fee to leave Verizon - that was my decision, based upon the belief that the 4th Generation iPhone would be a solid product. I then ordered my iPhone through AT&T, because Apple's website was woefully inadequate to handle the demand that the iPhone created.
Now, I have a phone that does not operate as advertized, it drops calls in areas where the reception is poor (ie. where I work). On the desk, it works fine; but if I dare to pick it up - the signal goes from 4 bars to No Signal.
I have since purchased a case, and disabling the 3G has given me improved reception - but this isn't what was advertized, and this is not what I was would think would be an acceptable product. If I try to return the product, I'm still out my early termination cost from Verizon (significant), a restocking fee from AT&T (minor, but irritating) and then will be forced into taking a phone I do NOT want (Apple 3GS) for the remainder of the 2 yr committment.
I see no reason why this was not discovered during testing, and I'm an engineer with over 25 yrs experience, working in R&D, Manufacturing and Testing. I find it very suspicious that Apple would say that this came as a surprise, this indicates that either Apple's official stance is to have no integrity and give an outright 'Lie' as their official stance; or they are horribly inept at product test. I don't believe that they are inept.
No one loves a liar.
Whoa there pardner...
You terminated service and went to AT&T coverage (with all of its accompanying shortcomings) without having had a friend with an iPhone test out coverage at your home first?
Your description proves nothing about the iPhone 4, at least the way you describe it.
For all you know, you'd be having the same issues with a 3GS.
I'd rather trust Steve. He's already told us that this can be optimized via software.
Apple never said anything of the sort. You just thought they did--and Apple hoped you'd come to that unfounded conclusion--because Apple reported they were "stunned" by a bars display bug just after people started to report a whacky signal attenuation problem with the iPhone 4. Apple never said a software fix for the bars was going to fix the signal attenuation problem.
As for this being a problem that Apple says goes all the way back to the original iPhone, if you google a bit, you'll see people reporting that Apple increased the number of bars displayed for the same signal strength, upon introduction of iPhone OS version 2.1 in 2008. Why should Apple be stunned now, when people were publicly harping on this 2 years ago? How do we know the bars displayed were artificially increased with the 2.1 update? Because Field Test Mode, which Apple omitted from iOS 4, clearly showed it.
If you're going to trust Steve, then you need to be very careful to listen to precisely what he says and doesn't say.
Demand Apple bring back Field Test Mode in the next iOS 4 update.
(I guess I haven't logged into Appleinsider for awhile. I thought I recalled a little more civilized debate than I'm seeing this time, but I fully expect someone to gripe at me for saying I don't see it now.) \
So what do you folks think? I was very interested in a CNet news article I saw yesterday in which was estimated an iPhone recall would cost $1.5 billion, versus the very puny cost of $29 per phone for a free case for current owners.
I was further interested in the analysis (quotes in the same CNet article) by Bernstein Research analyst Toni Sacconaghi regarding AAPL's "emerging pattern of hubris" and its effect on AAPL stock values. If you're interested, the CNet article is at http://is.gd/drMAz
Yes, I saw this morning also the article in which the results of the Consumer Reports study were challenged: http://is.gd/drNep
You think all this will, simply, blow over? Or is AAPL digging itself into a deep hole?
If you review Sacconaghi's articles, they tend to be anti Apple (while claiming to be objective).
In the CNET article, reporting on a possible recall, Sacconaghi takes the occasion to wander off topic to rehash a bunch of unrelated issues to he can criticize Apple-- a familiar pattern.
Quote:
Examining the longer-term consequences for Apple, Sacconaghi turned to "the emerging pattern of hubris that the company has displayed, which has increasingly pitted competitors (and regulators) against the company, and risks alienating customers over time."
As some examples, the analyst noted Apple's "limited disclosure practices, its attack on Adobe's Flash, its investigation into its lost iPhone prototype (which culminated in a reporter's home being searched while he was away and computers being removed), its restrictions on app development, and its ostensibly dismissive characterizations of the iPhone's antenna issues (i.e., phone needs to be held a different way; a software issue that affects the number of bars displayed)."
Sacconaghi further speculates that "these issues may, over time, begin to impact consumers' perceptions of Apple, undermining its enormous prevailing commercial success."
My opinion:
1) it is, likely, a hardware-related issue that can be resolved/mitigated with software
2) While unlikely, Apple will do a hardware recall/replace if it is necessary to fix the problem
3) Apple will stand behind its products and its customers-- they always have!
The issue will be successfully be resolved and Apple's reputation will be enhanced-- to the great disappointment of the "Chicken Littles" and nay-sayers.
If you're dissatisfied, just return it and buy something else. They're apparently never going to make you happy.
Of course, that assumes that you even own an iPhone. Given your posting history, it's far more likely that you've never bought one and never would, but you're simply doing what you're being paid by Google to do.
You know i was thinking exactly the same thing.
@Hodar. My iP4 is fine, no problems, works as it should. Swipe me off your list of dissatisfied customers.
As always though sympathy for those of you who are genuinely having issues with iP4.
Pay no attention, SendMe is a well known troll who has posted here under many aliases and personas, and been banned multiple times. His current style matches that of a previous iLuv alias.
I was thinking the same thing. His 'pro' Apple comments are so over the top, I figured they must be a pretense.
The actual cost of creating a rubber case is more like in the 20 to 30 cent range.
Yes for molded rubber cases that could be the price. The bumpers are not this and cost most to make
I'm bored with this story. My phone works flawlessly and I'm satisfied with my purchases. It sucks that some people have legitimate gripes. It really sucks that people who's never used or touched the phone are chiming in with their 2 cents
I don't think it is a defect. I'm pretty sure Apple engineers have heard of attenuation and were aware of placing two antennas within contact of each other. These people aren't idiots. Let's see how the software update deals with it before we cry wolf.
I must say thart my iphone 4 is great, no signal issue at all, the bars are wanky but it wont drop a call anywhere in my house, the 3g dropped calls all the time. That said, if the software update doesnt work and comes after the first day ppl have had it for 30 days, there may be a legit case to sue, because u didnt return it in good faith that the issue was to be resolved with a software patch.
The actual cost of creating a rubber case is more like in the 20 to 30 cent range.
Maybe. But the bumpers are not a 'rubber case'. They're considerably more complex than that - particularly trying to hold the tolerances with plastic materials isn't cheap.
The issue will be successfully be resolved and Apple's reputation will be enhanced-- to the great disappointment of the "Chicken Littles" and nay-sayers.
.
Apple's continued denial that the iPhone has a reception issue is the root of the disappoint of their customers, or potential customers.
So why are they assuming that the units being sold right now have any issue? The problem may have been corrected on newly manufactured devices. And why are they assuming that ALL devices are having problems now; I know that isn't true. There may be a run of 10,000 devices with the problem, and not all 1.7 Million at this point. Yes 10,000 seems like a lot, but it isn't going to cost them $200 million a day to correct.
Their software fix has nothing to do with fixing the reception issue. It only deals with changing the bars that are displayed.
If it were a reception issue, covering it up with a bumper would not correct it, it is an interference issue caused by a signal short with the WiFI antenna.
Comments
NO, he hasn't. Quit spreading this myth.
Pay no attention, SendMe is a well known troll who has posted here under many aliases and personas, and been banned multiple times. His current style matches that of a previous iLuv alias.
Do you remember the Perrier case? of the Classic Coke one?
Both are examples of modern informational war.
And iPhone 4 is just the same: all competitors are so happy to have something to say against Apple.
Apart from technical facts, the fuss made around is just incredible.
If this were a TV that dropped TV shows without warning whenever you entered the room; or a car that randomly stopped while being driven - would you expect anything other than a re-call and the produce repaired?
I paid an early termination fee to leave Verizon - that was my decision, based upon the belief that the 4th Generation iPhone would be a solid product. I then ordered my iPhone through AT&T, because Apple's website was woefully inadequate to handle the demand that the iPhone created.
Now, I have a phone that does not operate as advertized, it drops calls in areas where the reception is poor (ie. where I work). On the desk, it works fine; but if I dare to pick it up - the signal goes from 4 bars to No Signal.
I have since purchased a case, and disabling the 3G has given me improved reception - but this isn't what was advertized, and this is not what I was would think would be an acceptable product. If I try to return the product, I'm still out my early termination cost from Verizon (significant), a restocking fee from AT&T (minor, but irritating) and then will be forced into taking a phone I do NOT want (Apple 3GS) for the remainder of the 2 yr committment.
I see no reason why this was not discovered during testing, and I'm an engineer with over 25 yrs experience, working in R&D, Manufacturing and Testing. I find it very suspicious that Apple would say that this came as a surprise, this indicates that either Apple's official stance is to have no integrity and give an outright 'Lie' as their official stance; or they are horribly inept at product test. I don't believe that they are inept.
No one loves a liar.
Whoa there pardner...
You terminated service and went to AT&T coverage (with all of its accompanying shortcomings) without having had a friend with an iPhone test out coverage at your home first?
Your description proves nothing about the iPhone 4, at least the way you describe it.
For all you know, you'd be having the same issues with a 3GS.
I'd rather trust Steve. He's already told us that this can be optimized via software.
Apple never said anything of the sort. You just thought they did--and Apple hoped you'd come to that unfounded conclusion--because Apple reported they were "stunned" by a bars display bug just after people started to report a whacky signal attenuation problem with the iPhone 4. Apple never said a software fix for the bars was going to fix the signal attenuation problem.
As for this being a problem that Apple says goes all the way back to the original iPhone, if you google a bit, you'll see people reporting that Apple increased the number of bars displayed for the same signal strength, upon introduction of iPhone OS version 2.1 in 2008. Why should Apple be stunned now, when people were publicly harping on this 2 years ago? How do we know the bars displayed were artificially increased with the 2.1 update? Because Field Test Mode, which Apple omitted from iOS 4, clearly showed it.
If you're going to trust Steve, then you need to be very careful to listen to precisely what he says and doesn't say.
Demand Apple bring back Field Test Mode in the next iOS 4 update.
(I guess I haven't logged into Appleinsider for awhile. I thought I recalled a little more civilized debate than I'm seeing this time, but I fully expect someone to gripe at me for saying I don't see it now.) \
So what do you folks think? I was very interested in a CNet news article I saw yesterday in which was estimated an iPhone recall would cost $1.5 billion, versus the very puny cost of $29 per phone for a free case for current owners.
I was further interested in the analysis (quotes in the same CNet article) by Bernstein Research analyst Toni Sacconaghi regarding AAPL's "emerging pattern of hubris" and its effect on AAPL stock values. If you're interested, the CNet article is at http://is.gd/drMAz
Yes, I saw this morning also the article in which the results of the Consumer Reports study were challenged: http://is.gd/drNep
You think all this will, simply, blow over? Or is AAPL digging itself into a deep hole?
If you review Sacconaghi's articles, they tend to be anti Apple (while claiming to be objective).
In the CNET article, reporting on a possible recall, Sacconaghi takes the occasion to wander off topic to rehash a bunch of unrelated issues to he can criticize Apple-- a familiar pattern.
Examining the longer-term consequences for Apple, Sacconaghi turned to "the emerging pattern of hubris that the company has displayed, which has increasingly pitted competitors (and regulators) against the company, and risks alienating customers over time."
As some examples, the analyst noted Apple's "limited disclosure practices, its attack on Adobe's Flash, its investigation into its lost iPhone prototype (which culminated in a reporter's home being searched while he was away and computers being removed), its restrictions on app development, and its ostensibly dismissive characterizations of the iPhone's antenna issues (i.e., phone needs to be held a different way; a software issue that affects the number of bars displayed)."
Sacconaghi further speculates that "these issues may, over time, begin to impact consumers' perceptions of Apple, undermining its enormous prevailing commercial success."
My opinion:
1) it is, likely, a hardware-related issue that can be resolved/mitigated with software
2) While unlikely, Apple will do a hardware recall/replace if it is necessary to fix the problem
3) Apple will stand behind its products and its customers-- they always have!
The issue will be successfully be resolved and Apple's reputation will be enhanced-- to the great disappointment of the "Chicken Littles" and nay-sayers.
.
Then please stop lying. Problem solved.
If you're dissatisfied, just return it and buy something else. They're apparently never going to make you happy.
Of course, that assumes that you even own an iPhone. Given your posting history, it's far more likely that you've never bought one and never would, but you're simply doing what you're being paid by Google to do.
You know i was thinking exactly the same thing.
@Hodar. My iP4 is fine, no problems, works as it should. Swipe me off your list of dissatisfied customers.
As always though sympathy for those of you who are genuinely having issues with iP4.
Pay no attention, SendMe is a well known troll who has posted here under many aliases and personas, and been banned multiple times. His current style matches that of a previous iLuv alias.
I was thinking the same thing. His 'pro' Apple comments are so over the top, I figured they must be a pretense.
The actual cost of creating a rubber case is more like in the 20 to 30 cent range.
Yes for molded rubber cases that could be the price. The bumpers are not this and cost most to make
I'm bored with this story. My phone works flawlessly and I'm satisfied with my purchases. It sucks that some people have legitimate gripes. It really sucks that people who's never used or touched the phone are chiming in with their 2 cents
I don't think it is a defect. I'm pretty sure Apple engineers have heard of attenuation and were aware of placing two antennas within contact of each other. These people aren't idiots. Let's see how the software update deals with it before we cry wolf.
I must say thart my iphone 4 is great, no signal issue at all, the bars are wanky but it wont drop a call anywhere in my house, the 3g dropped calls all the time. That said, if the software update doesnt work and comes after the first day ppl have had it for 30 days, there may be a legit case to sue, because u didnt return it in good faith that the issue was to be resolved with a software patch.
The actual cost of creating a rubber case is more like in the 20 to 30 cent range.
Maybe. But the bumpers are not a 'rubber case'. They're considerably more complex than that - particularly trying to hold the tolerances with plastic materials isn't cheap.
So you are saying peoples phones are working so well that they dont realize they arent working well?/ OMG that is comedy gold.
None of the haters make any sense at all.
The issue will be successfully be resolved and Apple's reputation will be enhanced-- to the great disappointment of the "Chicken Littles" and nay-sayers.
.
Apple's continued denial that the iPhone has a reception issue is the root of the disappoint of their customers, or potential customers.
So software could not be the problem?
It's a hardware issue if the hardware is actually the problem and it's a hardware defect if it cannot be solved with software.
If it can be fixed with software, then it is not a hardware defect.
And Apple has already identified the software issue, and is now perfecting the fix. They have told us this. It is not a matter of speculation.
I was thinking the same thing. His 'pro' Apple comments are so over the top, I figured they must be a pretense.
Yeah, and now...
Apple's continued denial that the iPhone has a reception issue is the root of the disappoint of it's customers, or potential customers.
And Apple has already identified the software issue, and is now perfecting the fix. They have told us this. It is not a matter of speculation.
... he's playing both sides of the fence.
And Apple has already identified the software issue, and is now perfecting the fix. They have told us this. It is not a matter of speculation.
Their software fix has nothing to do with fixing the reception issue. It only deals with changing the bars that are displayed.
Yeah, and now...
... he's playing both sides of the fence.
What are you referring to when you quote me ?
Their software fix has nothing to do with fixing the reception issue. It only deals with changing the bars that are displayed.
If it were a reception issue, covering it up with a bumper would not correct it, it is an interference issue caused by a signal short with the WiFI antenna.
What are you referring to when you quote me ?
I think it was pretty clear, tekstud.