Dell, HP execs lash out at Apple's iOS successes

Posted:
in iPad edited January 2014
Executives from rival technology companies Dell and HP spoke out against Apple this week, with a Dell executive predicting that the iPad will fail, while an HP executive criticized Apple's relationships with its partners.



iPad fail?



Andy Lark, Dell's global head of marketing, told Lisa Banks of CIO Australia on Tuesday that Apple's iPad will eventually succumb to Dell's Android- and Windows-based tablets because of pressure from an open enterprise market.



Lark congratulated Apple for igniting the tablet opportunity with the iPad, while predicting that the device will ultimately fall to more "open" competitors. ?I couldn?t be happier that Apple has created a market and built up enthusiasm but longer term, open, capable and affordable will win, not closed, high price and proprietary,? Lark said. ?[Apple has] done a really nice job, they?ve got a great product, but the challenge they?ve got is that already Android is outpacing them.



"Apple is great if you?ve got a lot of money and live on an island. It?s not so great if you have to exist in a diverse, open, connected enterprise; simple things become quite complex,? Lark added.



According to Lark, the high cost of additional accessories for the iPad makes the tablet inaccessible. ?An iPad with a keyboard, a mouse and a case [means] you?ll be at $1500 or $1600; that?s double of what you?re paying," he said. "That?s not feasible.?



Lark's figures, however, are confusing, as it is unlikely that a keyboard, mouse and case would cost the same as an iPad. For instance, purchasing Apple's leather Smart Cover, BlueTooth keyboard and Magic Mouse would cost just $207.



The executive went on to indicate that Dell's long-term approach to tablets relies heavily on enterprise adoption. "We?ve taken a very considered approach to tablets, given that the vast majority of our business isn?t in the consumer space,? he said.



However, Dell is hedging its bets when it comes to tablet operating systems. ??Our strategy is multi-OS," Lark said. "We will do Windows 7 coupled with Android Honeycomb, and we?re really excited. We think that giving people that choice is very important.?



The PC maker has struggled to gain a foothold with its 5-inch Dell Streak 'tweener' smartphone and tablet. In December, Journalist Walt Mossberg called out the device as last year's worst-reviewed product.



Dell has begun showing off a 10-inch tablet that will compete with the iPad later this year.







HP focus



Promoting the future of its webOS, Stephen DeWitt, senior vice president of HP's Americas Solution Partners, criticized Apple on Monday for its poor relationship with its partners.



"Apple's relationship with partners is transactional, completely. Apple doesn?t have an inclusive philosophy of partner capabilities, and that's just absurd," DeWitt said in an interview with CRN's Kevin McLaughlin at HP's Americas Partner Conference in Las Vegas.



McLaughlin checked with several Apple and HP channel partners to test DeWitt's claims. "Unlike Apple, HP is very channel friendly. And if you have an issue with HP you can pick up the phone and talk to someone. That's something that's impossible with Apple. As an Apple partner, I can say that it really feels like they're holding you hostage sometimes," said one source from a solution provider.



Another source, however, was skeptical of HP's ability to compete against Apple and Google with webOS. "I don't hear much about webOS in the marketplace, and it's going to be tough to build a mobility practice around it," said one HP partner. "Apple and Android are the two established marketplaces out there. On the tablet side, why wouldn't you just get an iPad?"



HP has committed to an effectively all-in bet with webOS, a "prized asset" which the company acquired when it purchased Palm last year. Executives at HP, including former Palm CEO Jon Rubinstein, have indicated their plans to "double down" on the operating system.



Last month, HP unveiled a TouchPad tablet and a Pre 3 smartphone in an effort to catch up to Apple in the mobile space.



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Comments

  • Reply 1 of 232
    Delusional. Simply delusional.
  • Reply 2 of 232
    mr. memr. me Posts: 3,221member
    Quote:
    Originally Posted by AppleInsider View Post


    ...



    "Apple is great if you?ve got a lot of money and live on an island. It?s not so great if you have to exist in a diverse, open, connected enterprise; simple things become quite complex,? Lark added.



    ...



    It it weren't for the fact that the iPad 2 is priced at the midrange to low-end of the tablet market, Lark might have a point.
  • Reply 3 of 232
    Dell is absolutely laughable.
  • Reply 4 of 232
    Anyone else notice that the Dell exec mentioned having to get a mouse? Doesn't really get the whole touch screen tablet thing does he?
  • Reply 5 of 232
    Thank you Dell, espcially Andy Lark, you've just made my day.. I think I've just throw up a bit in my mouth when I read half of the article, and I only had a cup of coffee..
  • Reply 6 of 232
    Please, please, look at us! Buy our stuff! We're not irrelevant! Really!
  • Reply 7 of 232
    Quote:
    Originally Posted by Tenchi211 View Post


    Dellusional. Simply Dellusional.



    There... fixed that for you...
  • Reply 8 of 232
    And who has a mouse hooked up to their iPad? And why?



    What all these execs miss... Is that the iPod, iPad, and iPhone are gateway products for future mac users. With the App store success and being able to transfer back and forth with Microsoft office, and more specialty software coming back to the Mac (cough) AutoCad. A PC is no more a need based on software or price.



    I think they are trying to scare the consumer to avoid apple and a defined to 'fail' platform, but in the end will shoot themselves in the foot. It's been said before and I'll say it again "the tablet is an experience, not a who's running the most ghz,"



    Delusional is right!
  • Reply 9 of 232
    I am left speechless. I can't believe the nerve of Dell and HP.

    Dell is nothing but a garage pc company gone wild and HP is nothing but an over priced ink supplier with designed to fail printers. Yeah , the latter is is true true true. My jobs spends over $600.00 a month buying ink for the crap HP laser jet M2727nf that has, like clock work, gone bye bye.STOPPED WORKING!!!!!!!!!!!!!!!!

    In the past 11 months we spent $6600.00 on ink and the printer cost $500.00. What an effing rip-off!!!!!!!!!!!

    Screw them.
  • Reply 10 of 232
    nkalunkalu Posts: 315member
    Quote:
    Originally Posted by Tenchi211 View Post


    Delusional. Simply delusional.



    That is the right word to describe it.
  • Reply 11 of 232
    apple ][apple ][ Posts: 9,233member
    Quote:
    Originally Posted by AppleInsider View Post


    According to Lark, the high cost of additional accessories for the iPad makes the tablet inaccessible. “An iPad with a keyboard, a mouse and a case [means] you’ll be at $1500 or $1600; that’s double of what you’re paying," he said. "That’s not feasible.”




    That must be some real good shit that those Dell dudes are smoking. I wish I had some of that.



    $1500-$1600?



    A mouse for an iPad?
  • Reply 12 of 232
    cpsrocpsro Posts: 3,226member
    Quote:
    Originally Posted by AppleInsider View Post


    Dell has begun showing off a 10-inch tablet that will compete with the iPad later this year.



    O'RLY? Sounds Dell-usional to me.
  • Reply 13 of 232
    r333kr333k Posts: 1member
    Thanks Andy Lark, you've just further proved that you are indeed the biggest tool in the Dell shed. I'm sure he'd be dumb enough to be sold a mouse with his tablet.
  • Reply 14 of 232
    That picture of the "TouchPad" tablet is ridonkulous----just because they throw a bad Apple-esque reflection on it, and give it an imitative name of iPad does not make it worth competing with iPad.



    What happened to calling these tablets "___Slates?" Oh right, ever since Apple went with iPad as the name for their tablet instead of "iSlate," all these Apple wannabes followed suit with naming their vaporware __Pads.
  • Reply 15 of 232
    nagrommenagromme Posts: 2,834member
    He’s absolutely right. Look at closed game platforms from Nintento, Sony and Microsoft. Nobody wants ‘em! People want the “open” buzzword, and all the limitations it brings. They don’t want simplicity or reliability or choice of apps.



    And of course Bluetooth keyboards magically cost less if you can prove you own a Honeycomb tablet. Now, iPad mice, on the other hand... those are without price!
  • Reply 16 of 232
    nasseraenasserae Posts: 3,167member
    Look who is giving Apple advice on how sell computers and make profit. They are so worried about Apple doomed future



    Quote:

    "Apple is great if you’ve got a lot of money and live on an island. It’s not so great if you have to exist in a diverse, open, connected enterprise; simple things become quite complex,” Lark added.



    According to Lark, the high cost of additional accessories for the iPad makes the tablet inaccessible. “An iPad with a keyboard, a mouse and a case [means] you’ll be at $1500 or $1600; that’s double of what you’re paying," he said. "That’s not feasible.”



    Who is living in an island again?
  • Reply 17 of 232
    I don't really get how the Dell guy can say this stuff with a straight face.



    They are ANNOUNCING products, which are more expensive, and not as good as the original iPad, to be released several months after the second version of the iPad is already selling out...And they still make these claims?



    I can sympathesize with the HP guy though, who is accurate about Apple's poor partnering, although Apple has, and is making, huge strides in this area.
  • Reply 18 of 232
    Quote:
    Originally Posted by AppleInsider View Post


    Lark congratulated Apple for igniting the tablet opportunity with the iPad, while predicting that the device will ultimately fall to more "open" competitors.



    Yep - just as everyone predicted would happen with the iPhone. We've seen how much fail Apple has seen with that device...
  • Reply 19 of 232
    Dell was the reason I left the PC market ! Dell computers are the biggest piece of garbage you can buy not only are you replacing batteries every 5-6 mos the computer will take 20-30 mins to even find ur wifi. I think Dell is in a panic and are just bluffing their way through what they prob. Think is an apple phase till they realize people know Dell systems are junk and would rather spend the $ on something worth their while. I HATE DELL! I. Have been completely happy with my iPhone 4, iPad 2, MacBook and AppleTV!
  • Reply 20 of 232
    macinthe408macinthe408 Posts: 1,050member
    I'm open-minded. If either HP or Dell make something better, I will buy it.



    Until then, they should just shut the fuck up.



    What are we up to now, three? Three competitors whose only responses are bullets on a PowerPoint slide. The only place this kind of shit talking would survive is at a pickup game at Rucker Park.
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