Apple CEO Tim Cook apologizes to customers for Maps in iOS 6

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  • Reply 281 of 381

    Quote:

    Originally Posted by mstone View Post




    Quote:

    Originally Posted by Dick Applebaum View Post




    I believe it is both tracking and contributing.   Tracking can collect/detect search patterns (as described in other posts).  Tracking may, or may not be improved if it knows your location.  


     


    If you want control:


     


    Settings--->Privacy---> Location Services--->Maps



    I'm not sure how the Maps app can be very useful with Location Services disabled. It is one thing to know and use the user's current location to assist in providing that specific end user with functionality and quite another thing to analyze the user's behavior and aggregate it or save it into a database for their own purposes.



     


    I am in California, and planning a European * trip... My location is of little value if I am trying to determine the best, most scenic route (with side trips) from Torremolinos ** to Ronda...


     


    However, while taking the route I planned, location services is invaluable...


     


    Tracking, in both instances can be useful to me and the maps database.


     


     


    * Works for Panama too!


     


    ** I forgot who said it but "Visiting Torremolinos is like touring a sewer in a glass-bottomed boat!"

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  • Reply 282 of 381


    The maps in iOS 6 is so bad, they could not even get Los Angeles right.  Hello...major metropolitan city and they got that wrong.  Compare the LA Zoo in both Google and Apple Maps.  The Apple Maps doesn't even have a parking lot completed, and the streets are incomplete.  I am going to the LA Zoo this weekend to catch the shuttle to the Hollywood Bowl.  If I use Apple Maps, it won't get me there because Apple Maps think some streets are not yet completed.  Google Maps have all the streets intact.  Apple should have been able to obtain current map data.  That is why I downgraded to iOS 5.1.1.  

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  • Reply 283 of 381

    Quote:

    Originally Posted by allenbf View Post


     


    Fine, fine.  If you don't want it, don't use it.  Sell your phone, tell your friends to buy Android, or at least tell them not to upgrade to iOS 6 (the iPhone 5 upgrade isn't even relevant, since it's the iOS that contains Maps, NOT the phone).  


     


    You may know a few ppl who put off upgrading.  That's their choice.  5 million + haven't.  And the Apple store still says "Shipping in 3-4 weeks"


     


    Last, my grammar was correct, I only missed the "".  Because you said "Tim should make the map available now" and I replied "How can he get it available now?"  It should have read How can he "get it available now?"  So you get 1/2 point for that.



    Thanks for the 1/2 point.




    No I want people to buy the iPhone 5 by the bucket load. I'm an Apple shareholder and I want Apple to have tremendous success with this new phone.


    However, I'm sure most of the 5 million early buyers did not know how crappy Apple's mapping app was. How could they? The industry reviews came in after the first weekend sales. 


    I am sure it will impact some people's choice to upgrade or buy this new phone. Like I said I know several people who said they were going to hold off now. 


    I hope your right and the 3-4 week wait has to do with demand and not component supply issues. 


    The point of my original comment was that this was a issue that Apple created all by itself which could have been completely avoided. Now instead they gave Samsung and others new TV commercial material.


    Did you view that Steve Jobs video that was posted on this forum? I think Steve said it best when he said some some companies at good at one thing and others at other things.


    He mentioned that Microsoft was good at search which I think is kind of a stretch. I mean Google is the search king. But Steve's point was that Apple was good at created an overall tightly integrated package. 


    Conversely, this crappy mapping app is the complete opposite of what we expect from Apple. In fact Apple should be embarrassed by this app. Ironically I think it would not make it out of their app review process.  

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  • Reply 284 of 381
    jragostajragosta Posts: 10,473member
    isheldon wrote: »
    When stopped at a light , when lost. Yes???
    How would you use Flyover view while driving your car? Lol

    That's an absurd argument. How would you use Streetview while driving your car?

    I still can't figure out what the heck good Streetview is. If you have streetview, you also have a little dot on the map that shows you where you are. Unless you're hopelessly incompetent at reading a map, Streetview doesn't add anything (and I feel the same way about Flyover).
    antkm1 wrote: »
    Viable or not, iOS 5 Maps was light-years ahead of what Apple came up with.  Sure no Turn-By-Turn...Boo-fricken'-Hoo.  Sure not Flyover...Streetview was better.  Everything (except for the whole vector graphics bit) was better in iOS 5.1.1 maps.  iOS 6 Maps is no better than some crappy Store-bought GPS device from TomTom or Garmin.  Google Maps was not just maps, but so much more.

    I notice that your evidence is missing.

    So where's the statistical evidence that Apple Maps has more errors than Google Maps? Where's the evidence that Streetview is better than Flyover (and why did Google bother implementing their own version of Flyover if Street View was so much better)?
    vaelian wrote: »
    By the way, just to stop this already derailed train of thought, let me remind you that all analogies are flawed in nature due to being inferences from the particular to the particular; they can only be used when all the parties in a debate agree with them, and since I do not agree that Google Maps replaced anything else the same way Apple Maps is replacing Google Maps on iOS, you can not use or defend that analogy.

    You misspelled "Waaaaahhhh. I was wrong and gave a stupid analogy and you proved me to be wrong, so please stop."
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  • Reply 285 of 381

    Quote:

    Originally Posted by antkm1 View Post




    Quote:

    Originally Posted by Dick Applebaum View Post


     


    Did you miss the word "partner"?


     


    Google has demonstrated that it is not a viable "partner" for Apple's future mapping needs!


     


    Maybe they were once "good partnerships", but things change!   Like maps, "partnership agreements" need to be updated to reflect current conditions.  


     


    Apple could not get what they wanted from Google, so they changed "partners".



    Viable or not, iOS 5 Maps was light-years ahead of what Apple came up with.  Sure no Turn-By-Turn...Boo-fricken'-Hoo.  Sure not Flyover...Streetview was better.  Everything (except for the whole vector graphics bit) was better in iOS 5.1.1 maps.  iOS 6 Maps is no better than some crappy Store-bought GPS device from TomTom or Garmin.  Google Maps was not just maps, but so much more.



     


    Do you understand the meaning of  "not viable"?  It means that it wasn't capable of working!


     


    So, why pursue a solution that is incapable of working?  


     


    You must find an alternative (hopefully the best alternative), and that's what Apple did!


     


    viable |?v??b?l|adjectivecapable of working successfully; feasible: the proposed investment was economically viable.• Botany (of a seed or spore) able to germinate.• Biology (of a plant, animal, or cell) capable of surviving or livingsuccessfully, esp. under particular environmental conditions.• Medicine (of a fetus or unborn child) able to live after birth.DERIVATIVESviability |?v???bil?t?|noun,viably |-bl?|adverbORIGIN early 19th cent.: from French, from vie life, from Latin vita .

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  • Reply 286 of 381


    Then get decent working product before removing Google. 

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  • Reply 287 of 381

    Quote:

    Originally Posted by Dick Applebaum View Post


     


    Did you miss the word "partner"?


     


    Google has demonstrated that it is not a viable "partner" for Apple's future mapping needs!


     


    Maybe they were once "good partnerships", but things change!   Like maps, "partnership agreements" need to be updated to reflect current conditions.  


     


    Apple could not get what they wanted from Google, so they changed "partners".



    Most people have no problem with dropping Google. But first get a good product to market before dropping them. Thus Apple Map app is not ready for general use!

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  • Reply 288 of 381


    A superb deconstruction of Cook v. Jobs apologies styles: http://www.businessweek.com/articles/2012-09-28/a-close-reading-of-two-apologies


     


    Well worth a read!

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  • Reply 289 of 381

    Quote:

    Originally Posted by Arthur123 View Post


    Then get decent working product before removing Google. 



     


    As others have posted, it was, likely, not possible.  The maps app is deeply integrated into the iOS operating system, and needs to provide APIs to third-party applications.

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  • Reply 290 of 381

    Quote:

    Originally Posted by charlituna View Post





    Once you sell all your Apple stuff, stop reading any site that mentions Apple etc it will be.


    Your solution to any one who does not agree with this Apple Mapping program in OS 6 is that they sell their Apple stock. 


    Your an idiot. If consumers don't speak up after they spend their hard earned dollars on a product how are they folks making what they bought know if they are happy or unhappy with that product?


    You guy's that think its just find that they included this crappy app in place of Google must have your head in the sand.


    As opposed to you and others, Tim Cook must have thought the complaints were significant enough to issue a written response. 

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  • Reply 291 of 381
    I haven't really experienced any major issues with the new Maps. I can say that the building data isn't as good as Google Maps, but that is pretty minor in my mind. I've used it to get me to a some different places and it has worked flawlessly for me thus far.
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  • Reply 292 of 381
    wizard69wizard69 Posts: 13,377member
    moxom wrote: »
    lol!
    Just let us download the fully working version of Google Maps that we had from iOS 5....

    The new maps is a fully working version, I just used it on a trip half way down the east coast and it did exactly as expected without a bunch of extraneous information being displayed. Further it was snappy. Just because it isn't what you are use to doesn't mean it isn't viable or an improvement over the old!
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  • Reply 293 of 381

    Quote:

    Originally Posted by Arthur123 View Post


    Your solution to any one who does not agree with this Apple Mapping program in OS 6 is that they sell their Apple stock. 


    Your an idiot. If consumers don't speak up after they spend their hard earned dollars on a product how are they folks making what they bought know if they are happy or unhappy with that product?


    You guy's that think its just find that they included this crappy app in place of Google must have your head in the sand.


    As opposed to you and others, Tim Cook must have thought the complaints were significant enough to issue a written response. 





    But you still have access to Google Maps!! I don't understand what the issue is. Maps.google.com, add to home screen Voila!! problem solved. Same features you had in the app. Street view, satellite images, traffic...


     


    More and more, every day I am convinced that people just like to complain.

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  • Reply 294 of 381
    wizard69wizard69 Posts: 13,377member
    arthur123 wrote: »
    Then get decent working product before removing Google. 

    Works great for me! You people whine over Google and their cluttered maps not being what you want to see but you fail to realize the new Maps offer a lot more. The turn by turn does work, is accurate and fast. Heck it caught me leaving the expressway, for a rest stop, before I was barely on the off ramp.
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  • Reply 295 of 381


    Originally Posted by Arthur123 View Post

    Then get decent working product before removing Google. 


     


    They already have… 

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  • Reply 296 of 381

    Quote:

    Originally Posted by Berp View Post





    Rough edges don't play well with Apple's attuned geometry. Straight forward humility and purity of intentions do. Leave aggressiveness to the naughty 'coming-from-behind' ones.

    Apple ought to behave in a way consistent with the nobility perspiring from the absolutely magnificent iPhone 5. And so they do.


     


    I don't think Steve Jobs had any rough edges in his handling of the so called "antennagate" non-issue. That should be the way these things are handled.

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  • Reply 297 of 381
    wizard69wizard69 Posts: 13,377member
    They already have… 

    Not only is it decent it is actually a significant improvement over the old maps for people that actually use it. The turn by turn navigation works very well and doesn't need constant viewing of the screen to be useful. The app is noticeably fast at loading maps which also means that t is using less bandwidth. Frankly I suspect most of the complaints registering here come from idiots that haven't actually used the new Maps. It works great for what I need out of a Maps type app.
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  • Reply 298 of 381

    Quote:

    Originally Posted by mshonhall View Post



    I just don't get the whole Maps hoopla.

    It works fantastic for me! I use it every single day, usually several times in a day! Every time I'm in the car, I just ask Siri to take me to where I need to go, and off we go.

    I understand there are some glitches in Maps. But...


     


    It's a coordinated PR campaign by Google -- fraudulent ads using its "hatchet man" subsidiary Motorola, astroturfing, media shepherding -- and picked up on by Apple haters as a club to bash with. This happens with one issue on every iPhone release. It should be no surprise that Google picked Maps this time since that's the biggest threat to them.

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  • Reply 299 of 381

    Quote:

    Originally Posted by Techstalker View Post


     


    Apple maps is worst than satan



     


    To be fair, Satan is pretty cool.

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  • Reply 300 of 381
    jfc1138jfc1138 Posts: 3,090member

    Quote:

    Originally Posted by wizard69 View Post





    Not only is it decent it is actually a significant improvement over the old maps for people that actually use it. The turn by turn navigation works very well and doesn't need constant viewing of the screen to be useful. The app is noticeably fast at loading maps which also means that t is using less bandwidth. Frankly I suspect most of the complaints registering here come from idiots that haven't actually used the new Maps. It works great for what I need out of a Maps type app.


    My experience as well. Faster by a significant margin and with voice turn by turn.


     


    Big improvement. Pedestrian and public transport directions will be nice when they are delivered but that's a tiny portion of my usage at any rate.

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