Samsung on Galaxy S4 storage complaints: Go buy an SD card

Posted:
in General Discussion edited November 2014
Samsung has some advice for buyers of the 16-gigabyte model of its new Galaxy S4 stung by its low storage space: if that's not enough storage for you, that's why we put in a microSD card slot.

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The 16GB version of Samsung's newest flagship handset has only just over half of its listed memory available for owner use, according to CNet UK. The rest is taken up by the smartphone's operating system and built-in apps.

"For the Galaxy S4 16GB model," Samsung said in a statement, "approximately 6.85GB occupies [the] system part of internal memory, which is 1GB bigger than that of the Galaxy S3, in order to provide [a] high resolution display and more powerful features to our consumers."

For users unsatisfied with the 8.49GB or so of free space left to them on the 16GB model, Samsung has a solution:

"To offer the ultimate mobile experience to our users, Samsung provides [a] microSD slot on Galaxy S4 for the extension of memory."

Galaxy S4 owners are able to expand their devices' storage capacity via microSD up to an additional 64GB, bringing the potential total capacity of the device to 80GB ? of which 73.15 would be available to the user. That additional space, though, couldn't be used to store apps, as Google removed that capability with Android 4.0. Users would, though, be able to store downloaded books, music, movies, and other files.

The disparity between listed storage and usable storage isn't particular to Samsung: device manufacturers typically list their capacities at the maximum amount the device could conceivably hold, regardless of how much is taken up by system software. The size of the disparity, though, is uncommon.

The Galaxy S4 has only about 55 percent of its storage capacity available to the user, as noted by ExtremeTech. An iPhone 5 running iOS 6.1, by comparison, will have about 77.5 percent of its capacity available for users.

Other notable manufacturers have encountered this problem with storage as well. The 64GB version of Microsoft's Surface Pro was said to ship with as little as 36 percent of its advertised capacity. Some 41GB of the device's storage was taken up with the Windows 8 OS, pre-installed apps, and a recovery partition. Removing that recovery image made the Surface Pro comparable to Apple's MacBook Air in terms of storage.
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Comments

  • Reply 1 of 139
    gtrgtr Posts: 3,231member
    "You're storing it wrong!"
  • Reply 2 of 139
    maestro64maestro64 Posts: 5,005member
    This just another reason why using android is more complicated than an iOS device. Plus the microSC card sales allow service providers the ability to bilk you for more money. (Most sheep consumers are not smart enough to know you can buy microSD else where and walk out with a card sold by the service provide at 2x to 3x the cost)

    Plus Google has made it know they are against more storage on mobile devices they want you putting everything on their servers so you have solely dependent on them to get your content and use it.
  • Reply 3 of 139
    mvclmvcl Posts: 7member


    Until Apple supports USB3 for speed, I for one would love having the option of using a micro-SD card on my iPhone.

     

  • Reply 4 of 139
    bdkennedy1bdkennedy1 Posts: 1,459member
    It's time to get make 16GB the new 8GB. Phone operating systems and app stores have matured to the point 16GB is just enough for basic storage.

    Manufacturers need to start using 32, 64 and 128GB chips.
  • Reply 5 of 139
    magman1979magman1979 Posts: 1,222member

    Quote:

    Originally Posted by GTR View Post



    "You're storing it wrong!"


    I seriously got a good chuckle out of this one!!! LOL

  • Reply 6 of 139
    gustavgustav Posts: 825member
    Not a good recommendation unless you can say there are absolutely no restrictions on using an SD card vs internal storage.
    Can you run apps from there?
    If there is too much on internal storage, and you need to upgrade, will the phone use the SD card for temporary space?
    Will it automatically move apps onto the SD card if it needs to?
    Is there a good mechanism for upgrading the card and preserving all of the data?
    How do you import photos into your photo app if the photo app is on the SD card?

    It's better to just get more internal storage.
  • Reply 7 of 139
    hill60hill60 Posts: 6,992member

    Quote:

    Originally Posted by bdkennedy1 View Post



    It's time to get make 16GB the new 8GB. Phone operating systems and app stores have matured to the point 16GB is just enough for basic storage.



    Manufacturers need to start using 32, 64 and 128GB chips.


     


    iOs devices use less than 2GB on 16GB devices.

  • Reply 8 of 139
    drblankdrblank Posts: 3,383member
    using a Micro SD card vs SSD is like using a floppy instead of a hard drive.

    I never much cared or even really used SD cards. Only on a digital camera I bought 10 years ago and rarely used because the batteries lasted only a couple of hours.
  • Reply 9 of 139
    solipsismxsolipsismx Posts: 19,566member
    mvcl wrote: »
    Until Apple supports USB3 for speed, I for one would love having the option of using a micro-SD card on my iPhone.

    What would USB 3.0 do for the iPhone?

    bdkennedy1 wrote: »
    It's time to get make 16GB the new 8GB. Phone operating systems and app stores have matured to the point 16GB is just enough for basic storage.

    Manufacturers need to start using 32, 64 and 128GB chips.

    I think that will happen this year but I don't think using 8GB for a mobile OS is commonplace. How large is iOS 6.1.4?

    I also wonder how many customers actually use these larger capacities. Up until last year I always bought the max but never used it. Now I've gone to the minimum on my iPad and iPhone and it hasn't been an issue.

    It's interesting that the iPhone 4 and 4S sell so well at 8GB. In 2007 the 4GB iPhone was short lived because people wanted 8GB but that is still a highly desirably size despite the OS growing to 8x(?) the original size.
  • Reply 10 of 139
    macrulezmacrulez Posts: 2,455member


    deleted

  • Reply 11 of 139
    nasseraenasserae Posts: 3,166member
    They should change their slogan to:

    "The Samsung Galaxy S4
    Go Buy an SD card"
  • Reply 12 of 139
    charlitunacharlituna Posts: 7,217member


    Just wait until WWDC when Jony, Phil and company introduce the new leaner and cleaner iOS 7. When we learn how they went through the whole code to eliminate extraneous code with no functional purpose (i.e. those dreaded skeuromorphs) and found new methods to make the software function with more simplified code so that not only is it more stable, it takes up less of the storage space on your device, giving you more space for your photos, etc. 


     


    And while they will not add 'unlike those other companies' we all know that's what they were thinking. Especially when they announce that they are removing several of the built in apps from the basic set up and making them optional but free downloads. Things like the calculator, compass, stocks and weather widgets. Saving users even more space and allowing them to choose which apps, if any, for those functions they want. 

  • Reply 13 of 139
    jeffdmjeffdm Posts: 12,951member
    mvcl wrote: »
    Until Apple supports USB3 for speed, I for one would love having the option of using a micro-SD card on my iPhone.

    USB 3 won't change anything, the weak link in the chain is the flash chip.

    drblank wrote: »
    using a Micro SD card vs SSD is like using a floppy instead of a hard drive.

    I never much cared or even really used SD cards. Only on a digital camera I bought 10 years ago and rarely used because the batteries lasted only a couple of hours.

    Keep in mind that phones don't have SSD-like performance. SSDs get their speed because they run 8 or 16 chips in parallel banks, much like how computer RAM modules are banks of 8 or 16 chips each. Phones don't do anything like that.

    By the way, I can go a couple days of heavy use on one of my cameras, taking 64GB of photos. Once, I went six months between battery charges on very light use, because the internal charge decay was so low.
  • Reply 14 of 139
    sflocalsflocal Posts: 5,728member


    If the iPhone took up that much space you can be certain the fandroid community, iTrolls, and bottomfeeding lawyers would demand Apple be sued for misleading advertising.



    Yet hardly a peep.  Interesting the hypocrisy going on here.



    And if Steve Jobs told folks "Go buy an SD card", that would add even more fuel to the fire.



    Yet hardly a peep.



    I swear.  Fandroids are the most hypocritical lot of folks around.  I guess they have such low standards and expect dismal support and service, they are used to it.

  • Reply 15 of 139
    C
    charlituna wrote: »
    Just wait until WWDC when Jony, Phil and company introduce the new leaner and cleaner iOS 7. When we learn how they went through the whole code to eliminate extraneous code with no functional purpose (i.e. those dreaded skeuromorphs) and found new methods to make the software function with more simplified code so that not only is it more stable, it takes up less of the storage space on your device, giving you more space for your photos, etc. 

    And while they will not add 'unlike those other companies' we all know that's what they were thinking. Especially when they announce that they are removing several of the built in apps from the basic set up and making them optional but free downloads. Things like the calculator, compass, stocks and weather widgets. Saving users even more space and allowing them to choose which apps, if any, for those functions they want. 
    can't wait for iOS 7 thinking it's going to be as beautiful as an iPad mini or iPhone 5
  • Reply 16 of 139
    kpluckkpluck Posts: 500member
    There is a mistake on the byline for this article. Currently it says "By Kevin Bostic" but it should be corrected to read "By Captain Obvious, Commander of the Much Ado About Nothing Brigade".

    -kpluck
  • Reply 17 of 139
    tjwaltjwal Posts: 404member

    Quote:

    Originally Posted by Maestro64 View Post



    This just another reason why using android is more complicated than an iOS device. Plus the microSC card sales allow service providers the ability to bilk you for more money. (Most sheep consumers are not smart enough to know you can buy microSD else where and walk out with a card sold by the service provide at 2x to 3x the cost)



    Plus Google has made it know they are against more storage on mobile devices they want you putting everything on their servers so you have solely dependent on them to get your content and use it.


    It's certainly not as bad as paying Apple $100 to get a bump in memory.

  • Reply 18 of 139
    tjwaltjwal Posts: 404member

    Quote:

    Originally Posted by drblank View Post



    using a Micro SD card vs SSD is like using a floppy instead of a hard drive.



    I never much cared or even really used SD cards. Only on a digital camera I bought 10 years ago and rarely used because the batteries lasted only a couple of hours.


    SD cards and cameras have come a long way in the last 10 years.

  • Reply 19 of 139
    solipsismxsolipsismx Posts: 19,566member
    tjwal wrote: »
    It's certainly not as bad as paying Apple $100 to get a bump in memory.

    So you think Apple should sell their component upgrades at cost?
  • Reply 20 of 139
    gwmacgwmac Posts: 1,799member

    Quote:

    Originally Posted by drblank View Post



    using a Micro SD card vs SSD is like using a floppy instead of a hard drive.



    I never much cared or even really used SD cards. Only on a digital camera I bought 10 years ago and rarely used because the batteries lasted only a couple of hours.


     


     


    One of the most demanding requirements you can ask of a microSD is recording 4K video which requires a constant write speed of 5.6 megabytes per second. A SanDisk Ultra can get consistent write speeds of 10 – 15 MB/s. SSD may be faster but it it is hyperbole to compare them to a floppy. They are perfectly adequate for their intended uses and a nice option to people that may need more storage later on. I thought 32GB for my iPhone would be sufficient but now I would love to have the option to add an extra 64GB via a Micro SD with 10 – 15 MB/s write speeds. Once you insert the card you never need to bother with it again. 

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