Apple sued over text messaging issues related to switching away from iPhone

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  • Reply 141 of 184
    crowleycrowley Posts: 10,453member
    hill60 wrote: »
    Settings>Messages

    Not stupid enough for you?
    1. Doesn't work if you no longer have an iPhone
    2. Doesn't reliably work if you do have the iPhone, as evidenced by examples given
    3. You didn't address the guidance issue.
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  • Reply 142 of 184
    solipsismxsolipsismx Posts: 19,566member
    hill60 wrote: »
    Settings>Messages

    Not stupid enough for you?

    Stating that as an absolute solution on page 4 of this thread is clear evidence the solution is not understood and therefor not obvious.
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  • Reply 143 of 184
    solipsismxsolipsismx Posts: 19,566member
    hill60 wrote: »
    You turn it off it stops working...

    I think you're letting the fact that she switched to an Android-based device cloud your judgement.

    I just disabled iMessage on my iPhone, waited 5 minuted and then had someone send me an iMessage to my phone number. It got sent as an iMessage as expected. This shows that turning off iMessage on your iPhone does not remove the phone number as an address from your iMessage account on the iMessage server.

    Of course, I also have my phone number as a valid iMessage address on my iPad and Mac so I disabled the phone number as a viable address on each of those. I already use my @me.com address as the number for sending so I didn't have to switch those other. I waited 5 minutes and had another iMessage sent to my phone number. Still the same blue Send bubble, not the green for SMS.

    This is what I expect would happen because there is no reason for iMessage to automatically assume that I don't want to still use iMessage simply because my device is logged out, which could be a variety of reasons from a password change to a stolen or lost device.

    It's an oversight by Apple which makes this Apple's fault. I don't think they should be sued over it but I also don't think we should irrationally vilify someone that switches to an Android-based phone even if we can't fathom that as an upward move.
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  • Reply 144 of 184
    sirlance99sirlance99 Posts: 1,304member
    Quote:

    Originally Posted by hill60 View Post

     

    Settings>Messages

     

    Not stupid enough for you?


     

     

    Quote:

    Originally Posted by hill60 View Post

     

     

    Stupid and conned into thinking her experience would be better and conned by whoever talked her into an android phone without going to settings>messages and sliding the iMessage switch to off.

     

    She was too dumb to realise that wiping and selling her iPhone without taking this simplest of steps would lead to the usual second rate, shitty Android experience.


     

    It seems as if you are blind to the fact that this "method" you talk about doesn't always work 100% of the time. This has been going on for years and even if you do the proper thing sometimes it doesn't work correctly. Also this applies to anything you switch to including Windows and basic phones. There are tons of forums that go into great detail about how nothing works, some of which are on Apple's site.

     

    Will Apple Ever Fix the iMessage Text-Killing Problem? - http://mashable.com/2013/09/16/imessage-problem/#:eyJzIjoiZyIsImkiOiIxMDk3ODUyMzM5MzIzNDk0OTYxMDQifQ

     

    When calling people you've never met or don't know the whole story, keep in mind that the App Store Is Proof We’re In Idiocracy - http://techcrunch.com/2014/05/16/the-app-store-is-proof-were-in-idiocracy/?ncid=rss

     

    The top apps in the Apple app store are a race to the bottom. 

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  • Reply 145 of 184
    gwmacgwmac Posts: 1,830member

    Well this guy tried all the things in this thread  and some other options not listed and it still did not resolve his problem. 

     


    http://adampash.com/how-i've-tried-to-fix-imessage/



    Everything I've tried to stop my texts from disappearing into iMessage

    I’ve gotten many, many helpful emails and tweets with tips for how to fix myiMessage purgatory problem (people are great). Unfortunately, I’ve already tried everything that people have suggested (so far, at least).

    For the record, I still have my old iPhone, so I can easily swap the SIM card back into it and perform common fixes. Here are at least a few of the things I’ve tried:


    • Reset my Apple ID password

    • Turn off iMessage in the Settings app

    • Log out of Messages and FaceTime on all my devices

    • Text STOP to 48369

    • Remove my device from My Support Profile (https://supportprofile.apple.com/)

    •  

    The phone number in question is not associated with my Apple ID anymore. If I log into my Apple account in the Messages setting, that number doesn’t show up as a send/receive option. But on the iDevices of my friends and family, that number still appears to be associated with iMessage.

    If you’ve got a suggestion I haven’t listed above, let me know! I’ve tried a lot over the past week, so I’m sure there are a couple I’ve forgotten about. I’m also not including terrible solutions, like “have everyone you know delete you as a contact and re-add you” or “have everyone you know delete all previous conversations with you.” Incidentally, I’ve tried these things on Ellen’s phone and she still can’t send me a text.

    Update: I was able to fix the problem on a per-phone basis by doing the following:


    1. Open Settings > Messages.

    2. Toggle iMessage to Off.

    3. Send a text to the black-hole number. (It should send as SMS.)

    4. Turn iMessage back on in Settings > Messages.

    Of course, the only phone I have access to is Ellen’s, and I’m not about to ask all of my contacts to do this. At least now Ellen can text me, but that’s nothing close to a solution.

    (I’ll try to update this with any new fixes worth mentioning — and hopefully, eventually, one that works.)

     



     


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  • Reply 146 of 184
    rtdunhamrtdunham Posts: 428member
    Quote:
    Originally Posted by leighr View Post





    If you read some of the previous quotes you will find that it is quite easy to unregistered your device via any web browser, which then disassociates it with iMessage. It can be done AFTER you have changed phones, from any computer , on any operating system, on any web browser. So no further "fixes" are needed, it's already in place.

    leighr, if that's the case, and it's all that simple, then I wish Apple would clarify for switchers--and the world--that it's that simple.  It's not right for you to be able to explain it better than our favorite multi-billion $ company.  Seems like their PR should be more effective...

     

    But thanks for clarifying things for me.

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  • Reply 147 of 184
    Idiotic girl. Tell her to ask her contacts go to the Contacts app and change her phone type from iPhone to mobile. Than iPhone will not send iMessages any more. That's all... Really idiotic girl.
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  • Reply 148 of 184
    dasanman69dasanman69 Posts: 13,002member
    Idiotic girl. Tell her to ask her contacts go to the Contacts app and change her phone type from iPhone to mobile. Than iPhone will not send iMessages any more. That's all... Really idiotic girl.

    She's not as idiotic as your suggestion. She could very well have a thousand contacts. Having each and every one change the phone type is neither a elegant solution nor a viable one.
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  • Reply 149 of 184
    mr. hmr. h Posts: 4,870member
    hill60 wrote: »
    You turn it off it stops working, you do something stupid like being talked into switching and wipe your iPhone without turning it off then it's your own fault.

    I switch it off when I put my SIM in my Galaxy S4 and receive SMS no problems, I switched it off when I went overseas so I didn't use data also no problem, when I got a SIM with data on it I switched it back on.

    It was very convenient to receive iMessages on my Australian number using a Fijian SIM.

    It's just another sucker conned by the usual second rate crap experience brought to you by Android.

    I'm glad to hear it works for you. However, one of the major issues here is that the simple "turn it off on your device" method, does not always work.
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  • Reply 150 of 184
    hill60hill60 Posts: 6,992member
    Quote:

    Originally Posted by dasanman69 View Post





    She's not as idiotic as your suggestion. She could very well have a thousand contacts. Having each and every one change the phone type is neither a elegant solution nor a viable one.

     

    The idiot should have taken it into account before making the switch.

     

    Samsung should print a warning on the box, "Using this device may screw up your messages".

     

    Second rate Android experience.

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  • Reply 151 of 184
    mr. hmr. h Posts: 4,870member
    hill60 wrote: »
    dasanman69 wrote: »
    She's not as idiotic as your suggestion. She could very well have a thousand contacts. Having each and every one change the phone type is neither a elegant solution nor a viable one.

    The idiot should have taken it into account before making the switch.

    Samsung should print a warning on the box, "Using this device may screw up your messages".

    Second rate Android experience.

    Now this is just trolling.

    Are you reading any of the replies that have been directed at you? Do you acknowledge that turning iMessage off is not always simple, elegant, or even possible without having to contact all of your contacts?

    It is simply not acceptable that people should need to get their contacts to make changes in order to start receiving SMSs properly.
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  • Reply 152 of 184
    hill60hill60 Posts: 6,992member
    Quote:

    Originally Posted by Mr. H View Post





    Now this is just trolling.



    Are you reading any of the replies that have been directed at you? Do you acknowledge that turning iMessage off is not always simple, elegant, or even possible without having to contact all of your contacts?



    It is simply not acceptable that people should need to get their contacts to make changes in order to start receiving SMSs properly.

    Why not?

     

    You'd have to do that if you changed your number.

     

    I don't see people suing phone companies because a port in failed.

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  • Reply 153 of 184
    dasanman69dasanman69 Posts: 13,002member
    hill60 wrote: »
    The idiot should have taken it into account before making the switch.

    Samsung should print a warning on the box, "Using this device may screw up your messages".

    Second rate Android experience.

    Why doesn’t Apple instead have the warning "We're going to hold your messages hostage if you leave"
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  • Reply 154 of 184
    mr. hmr. h Posts: 4,870member
    hill60 wrote: »
    mr. h wrote: »
    It is simply not acceptable that people should need to get their contacts to make changes in order to start receiving SMSs properly.
    Why not?

    You'd have to do that if you changed your number.

    So? She didn't change her number. I don't think it's acceptable that iMessage should irreversibly hijack your mobile number, for a multitude of reasons including that it is anticompetitive. Tell me straight that if Android did something similar you wouldn't be ripping into Google about it.

    hill60 wrote: »
    I don't see people suing phone companies because a port in failed.

    Irrelevant.
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  • Reply 155 of 184
    nikon133nikon133 Posts: 2,600member
    imember wrote: »
    Seriously you think this is a big issue?
    <span style="line-height:1.4em;">No is not but this one is</span>

    http://appleinsider.com/articles/14/05/14/samsung-issues-apology-to-cancer-stricken-semiconductor-plant-workers
    <span style="line-height:1.4em;">Samsung admits killing people, if something like this happened with Apple will be the end </span>
    Because Foxcomm, who assembles many Apple products, is such an exemplary working environment.
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  • Reply 156 of 184
    s.metcalfs.metcalf Posts: 1,026member
    alandail wrote: »
    so they filed a law suit instead of calling tech support?

    johnnash wrote: »
    Welcome to the US of A.

    Yeah cause I'm sure calling AppleCare and saying "I'm having problems getting messages on my new Samsung phone" is going to get you lots of help and support...
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  • Reply 157 of 184
    s.metcalfs.metcalf Posts: 1,026member
    hill60 wrote: »
    You turn it off it stops working, you do something stupid like being talked into switching and wipe your iPhone without turning it off then it's your own fault.

    I switch it off when I put my SIM in my Galaxy S4 and receive SMS no problems, I switched it off when I went overseas so I didn't use data also no problem, when I got a SIM with data on it I switched it back on.

    It was very convenient to receive iMessages on my Australian number using a Fijian SIM.

    It's just another sucker conned by the usual second rate crap experience brought to you by Android.

    The article states that there was no opt-in, iMessage was automatically enabled so the user has no understanding or prompt on what to do to reset their phone before sale and not even Apple acknowledges that it's necessary.

    I honestly find the über defensive "Apple can do no wrong" crowd a bit tiresome.
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  • Reply 158 of 184
    hmmhmm Posts: 3,405member

    I've never seen so much trolling and misinformation in a single thread.

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  • Reply 159 of 184
    palegolaspalegolas Posts: 1,362member
    iMessages and its settings should be available for iCloud.com, to make these things simple.
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  • Reply 160 of 184
    crowleycrowley Posts: 10,453member
    hill60 wrote: »
    The idiot should have taken it into account before making the switch.

    Samsung should print a warning on the box, "Using this device may screw up your messages".

    Second rate Android experience.
    As already stated, this has absolutely nothing to do with Samsung or Android. The user could have switched to literally any other phone, from any other manufacturer, with any other OS, and encountered the same problem.

    Your insistence on linking this to Samsung and Android betrays your bias.
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