iTunes, App Store, & Apple TV services hit by new outage [u]
The iTunes Store, the iOS and Mac App Stores, and even the Apple TV were among services affected by a midday outage on Thursday, leaving some people unable to reach them or make purchases. [Updated]
The incident began at around 10 a.m. Eastern time, and is still ongoing, according to Apple's System Status page. The problem is also affecting a number of subservices, including the iBooks Store, iTunes Match, iTunes in the Cloud, and the Volume Purchase Program.
As is usual for an ongoing network problem, the company hasn't said what percentage of users are being affected and when normal operations might resume.
Such a disruption is a serious issue for Apple, since it interferes not just with its own revenues but those of developers. It can also prevent people and organizations from fetching important apps and updates.
Apple's online services are occasionally impacted by outages of varying severity. In November, for instance, the company was hit with downtime that impacted not just its online stores, but also Apple Maps. That might have prevented some drivers from using their iPhone to navigate, since they might also have been unable to download an alternative like Waze or Google Maps.
Update: As of noon Eastern time, all services are reportedly back online.
The incident began at around 10 a.m. Eastern time, and is still ongoing, according to Apple's System Status page. The problem is also affecting a number of subservices, including the iBooks Store, iTunes Match, iTunes in the Cloud, and the Volume Purchase Program.
As is usual for an ongoing network problem, the company hasn't said what percentage of users are being affected and when normal operations might resume.
Such a disruption is a serious issue for Apple, since it interferes not just with its own revenues but those of developers. It can also prevent people and organizations from fetching important apps and updates.
Apple's online services are occasionally impacted by outages of varying severity. In November, for instance, the company was hit with downtime that impacted not just its online stores, but also Apple Maps. That might have prevented some drivers from using their iPhone to navigate, since they might also have been unable to download an alternative like Waze or Google Maps.
Update: As of noon Eastern time, all services are reportedly back online.
Comments
If the backend is being rebuilt as has been rumored, then get out there and make that message. If it's incompetence, then get out there with that message.
Some people just don't realize how incredibly complex networking and data centers are. Service going down for an hour is not all that uncommon. My personal experience is that when our servers are unreachable, which has happened a few times, it was always someone else's fault, such Cisco, Fortinet, AT&T, some back hoe operator in the street or DoS attack. We don't know why Apple service went down, but stuff happens. Fortunately it didn't last long.
The entitlement has gotten unreal. It's cloud, it WILL go down once in a while. Google, Microsoft, and every other company on the planet is not immune to this, no matter how much money they have in the bank. You fucking whiners are insufferable with your demands, and your sense of victimization. The shrieks of "Cook must Go!" from those who didn't even suffer from this are hilarious. Maybe Jobs should have called it quits, since MobileMe was shit. What we have now is infinitely better, but that doesnt stop trolls who couldn't run a fucking lemonade stand from proclaiming that everyone at Apple should be fired.
I managed to survive however, and didn't really lose any sleep over it. I would say that Apple has some work to do with the reliability of their data services, but I don't think anybody else is perfect in that regard either.