Siri has commanding lead in users over Google Assistant, Samsung S Voice in the US

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  • Reply 21 of 45
    simply258 said:
    Everyone with an iPhone accidentally triggers Siri once a day at least. That's a lot of Siri users!
    That's an unusual comment. Are you being seri-ous? For all my (legitimate) complaints about siri, accidentally triggering siri has never been a problem. I've been using siri regularly since it was introduced, and I've triggered it accidentally about 5 times. Maybe round up to 10 since I might be forgetting some.
    watto_cobra
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  • Reply 22 of 45
    Siri has been a source of endless frustration for me, without the promised context, learning, or the ability to do even the most basic things if you go off script even slightly, which is ridiculous.

    That said, I have actually been noticing ways that siri has been learning in the past several months. Some of the same questions that siri got wrong before, she is getting right now. Also, I've been noticing that Siri handles queries very well from multiple devices. Even if I'm trying to talk to my watch, if my iPad is nearby, the iPad will pick up the querry, as it apparently (obviously) has better microphones.

    One of my main peves rn is that siri can't handle multiple querries at once. It gets a bit tiring; for example:

    hey siri, turn my living room lights blue
      pause
    hey siri, turn my living room lights to 50 percent
      pause
    hey siri, turn my kitchen lights violet
      pause
    hey siri, turn my kitchen lights to 30 percent

    This is a typical routine for me that I think could/should be made much simpler by being able to combine those commands into a single sentence.

    I hope Apple is ready to make a big jump soon to make up for the HUGE lead that they seem to have mostly squandered (performance wise).

    Also, I can't wait to get a Home Pod.

    I find it hard to be sympathetic with this complaint. All I see is someone sitting on a couch asking a computer to do things for them.  :D

    But as others said, if this is something you do repeatedly, use a scene. Imagine that.... someone already solved your problem, just a different way.
    Yes, from a certain perspective it does seem like a pretty silly thing to complain about, lol. #firstworldfirstpercentproblems

    However, while I'm trying to "imagine that.." your solution isn't much of a solution if I have to set dozens of scenes for the various ways I want to set things up based on different contexts and different times of day. Particularly when the better solution should be so easy to implement. It's basic things like this that Apple should have sorted out years ago. With over 6 years of development there's still a lot of basic things siri can't do. I've never complained about siri not being able to so some sort of complex task. It's the basic stuff, stuff that could be easily programmed in that doesn't even require 'learning', which is the most frustrating.

    I don't understand why people are getting so defensive about this. Seems like a pretty legitimate thing to be frustrated about. Especially from anyone that is a fan/dedicated to Apple. FWIW, I've never used google now, cortana, or alexa, (and I never plan to) so none of my comments, for better or worse, reflect any sort of comparisons.
    edited July 2017
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  • Reply 23 of 45
    StrangeDaysstrangedays Posts: 13,220member
    gatorguy said:
    lkrupp said:
    mad102190 said:
    And it's still sucks somehow.
    I think the point is they ALL suck at this point. The technology itself has a long way to go. But it does counter the troll claims that Alexa and Google Now are crushing Siri six ways till Sunday. Understanding human vocalizations is very difficult for AI and will continue to be for some time.
    Ummm.... The number of users isn't a measuring stick for usability.  By your reasoning use-share could be used "to counter troll claims" that iOS is better than Android simply based on how many use the two. Android is by far more widely used but we all know that does not mean it's more effective and useable
    By the same logic then we can conclude the articles extolling Android as the king mobile OS or beating Apple are likewise bunk, as they only actually mean highest number of device instances running one of the many variants of Android, and do not refer to it being more usable, enjoyable, or profitable. 
    edited July 2017
    watto_cobra
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  • Reply 24 of 45
    lkrupplkrupp Posts: 10,557member
    simply258 said:
    Everyone with an iPhone accidentally triggers Siri once a day at least. That's a lot of Siri users!
    That's an unusual comment. Are you being seri-ous? For all my (legitimate) complaints about siri, accidentally triggering siri has never been a problem. I've been using siri regularly since it was introduced, and I've triggered it accidentally about 5 times. Maybe round up to 10 since I might be forgetting some.
    The commenter is implying, of course, that Siri is NOT the most used digital assistant and that the analytics data is bogus because people accidentally invoke Siri all day long. These kinds of convoluted rationalizations are common with the crowd that refuses to accept Apple as a leader in anything.
    watto_cobra
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  • Reply 25 of 45
    gatorguygatorguy Posts: 24,772member
    gatorguy said:
    lkrupp said:
    mad102190 said:
    And it's still sucks somehow.
    I think the point is they ALL suck at this point. The technology itself has a long way to go. But it does counter the troll claims that Alexa and Google Now are crushing Siri six ways till Sunday. Understanding human vocalizations is very difficult for AI and will continue to be for some time.
    Ummm.... The number of users isn't a measuring stick for usability.  By your reasoning use-share could be used "to counter troll claims" that iOS is better than Android simply based on how many use the two. Android is by far more widely used but we all know that does not mean it's more effective and useable
    By the same logic then we can conclude the articles extolling Android as the king mobile OS or beating Apple are likewise bunk, as they only actually mean highest number of device instances running one of the many variants of Android, and do not refer to it being more usable, enjoyable, or profitable. 
    If based only on the number of users I completely agree.

    Wow, we're on the same page with our opinions 3 times in 10 days. See, we have more in common than you might have imagined.  :)
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  • Reply 26 of 45
    kevin keekevin kee Posts: 1,289member
    gatorguy said:
    lkrupp said:
    mad102190 said:
    And it's still sucks somehow.
    I think the point is they ALL suck at this point. The technology itself has a long way to go. But it does counter the troll claims that Alexa and Google Now are crushing Siri six ways till Sunday. Understanding human vocalizations is very difficult for AI and will continue to be for some time.
    Ummm.... The number of users isn't a measuring stick for usability.  By your reasoning use-share could be used "to counter troll claims" that iOS is better than Android simply based on how many use the two. Android is by far more widely used but we all know that does not mean it's more effective and useable
    Indeed Android users are far larger than Apple, and yet Siri was widely used than Google/ Samsung Voice. What does this tell you? And btw, I don’t believe Verto Analytic is so dumb to include accident trigger in their studies, and if they did it wouldn’t be exlusively from Siri.
    watto_cobra
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  • Reply 27 of 45
    foggyhillfoggyhill Posts: 4,767member
    lkrupp said:
    simply258 said:
    Everyone with an iPhone accidentally triggers Siri once a day at least. That's a lot of Siri users!
    That's an unusual comment. Are you being seri-ous? For all my (legitimate) complaints about siri, accidentally triggering siri has never been a problem. I've been using siri regularly since it was introduced, and I've triggered it accidentally about 5 times. Maybe round up to 10 since I might be forgetting some.
    The commenter is implying, of course, that Siri is NOT the most used digital assistant and that the analytics data is bogus because people accidentally invoke Siri all day long. These kinds of convoluted rationalizations are common with the crowd that refuses to accept Apple as a leader in anything.
    Starting Siri accidentally is just about impossible.

    What annoys me the most Siri (and all others of the same vein) is their inability to work well in a mixed language environment, I have to guess how they pronounce the french word in english and pronounce it that way to sometimes get a good hit.

    My songs are french, english and even spanish in title, that's a real bitch to make Siri play them.

    Same thing with map names which are mostly french.

    I set my phone's Siri in english because working with the internet is easier that way, but everything else local works worse... It's just a pain.
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  • Reply 28 of 45
    gatorguygatorguy Posts: 24,772member
    kevin kee said:
    gatorguy said:
    lkrupp said:
    mad102190 said:
    And it's still sucks somehow.
    I think the point is they ALL suck at this point. The technology itself has a long way to go. But it does counter the troll claims that Alexa and Google Now are crushing Siri six ways till Sunday. Understanding human vocalizations is very difficult for AI and will continue to be for some time.
    Ummm.... The number of users isn't a measuring stick for usability.  By your reasoning use-share could be used "to counter troll claims" that iOS is better than Android simply based on how many use the two. Android is by far more widely used but we all know that does not mean it's more effective and useable
    Indeed Android users are far larger than Apple, and yet Siri was widely used than Google/ Samsung Voice. What does this tell you? And btw, I don’t believe Verto Analytic is so dumb to include accident trigger in their studies, and if they did it wouldn’t be exlusively from Siri.
    The supposed study involved only US users. Between Android's Samsung and Google assistants and Apple's iOS Siri I would hazard a guess that the usage was in line with market share between the two major platforms. but it's just that: A guess. 
    edited July 2017
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  • Reply 29 of 45
    In addition to directing me to Salem, India, Siri can't understand the name of my home, Olney, returning with the likes of "I don't understand (yada yada) all of me." Giving up generally returns the best results.
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  • Reply 30 of 45
    waverboywaverboy Posts: 106member
    auxio said:
    The only hitch is that, after saying "Hey Siri", I find I need to wait a couple of seconds to hear the chime before I speak the command even though I have an iPhone 6S+ (not sure why it's so slow... could be the cellular connection speed).
    I'm curious, is your iPhone connected to Bluetooth in your car when doing these things?  I've noticed in my last 2 cars that when I'm connected to Bluetooth (which is pretty much always) and use "Hey, Siri" that it takes a good 2 or 3 seconds before I hear the chime, every time.  If I'm not on Bluetooth but still in the car and try it again it works normally.  I also noticed that Siri's voice sounds poor, like low quality audio AND it has trouble understanding me over the car's microphone quite frequently.

    However, in my wife's car with CarPlay "Hey, Siri" works great and is faster to initiate than using the button on the steering wheel.  Of course, this is also not over Bluetooth as the iPhone is connected via Lightning.
    I'm also curious as to the reason for the delay and the poor audio quality of Siri when hooked up in the car via Bluetooth.
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  • Reply 31 of 45
    DCJ0001dcj0001 Posts: 63member
    "Siri has commanding lead in users over Google Voice, Samsung S Voice in the US"

    Google Voice?

    I believe that the author of this article does not know what Google Voice is because 
    Google Voice is something else.
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  • Reply 32 of 45
    auxioauxio Posts: 2,796member
    auxio said:
    The only hitch is that, after saying "Hey Siri", I find I need to wait a couple of seconds to hear the chime before I speak the command even though I have an iPhone 6S+ (not sure why it's so slow... could be the cellular connection speed).
    I'm curious, is your iPhone connected to Bluetooth in your car when doing these things?  I've noticed in my last 2 cars that when I'm connected to Bluetooth (which is pretty much always) and use "Hey, Siri" that it takes a good 2 or 3 seconds before I hear the chime, every time.  If I'm not on Bluetooth but still in the car and try it again it works normally.
    Yeah, I'm using Bluetooth for the connection in the car.  But it's using the phone microphone, not the car's microphone.  I can tell because, if my phone is in my pocket, it's impossible to get Siri to activate.  The only thing it's using Bluetooth for is audio output.

    The audio isn't poor quality for me, but the volume is a bit low compared to the regular stereo output.
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  • Reply 33 of 45
    foggyhillfoggyhill Posts: 4,767member
    waverboy said:
    auxio said:
    The only hitch is that, after saying "Hey Siri", I find I need to wait a couple of seconds to hear the chime before I speak the command even though I have an iPhone 6S+ (not sure why it's so slow... could be the cellular connection speed).
    I'm curious, is your iPhone connected to Bluetooth in your car when doing these things?  I've noticed in my last 2 cars that when I'm connected to Bluetooth (which is pretty much always) and use "Hey, Siri" that it takes a good 2 or 3 seconds before I hear the chime, every time.  If I'm not on Bluetooth but still in the car and try it again it works normally.  I also noticed that Siri's voice sounds poor, like low quality audio AND it has trouble understanding me over the car's microphone quite frequently.

    However, in my wife's car with CarPlay "Hey, Siri" works great and is faster to initiate than using the button on the steering wheel.  Of course, this is also not over Bluetooth as the iPhone is connected via Lightning.
    I'm also curious as to the reason for the delay and the poor audio quality of Siri when hooked up in the car via Bluetooth.
    Is it possible it is paired with two devices (is it even possible on those systems). I know my Bose bluetooth speakers work like crap even they're paired to two devices and I have to force a disconnect by removing bluetooth on one of the devices. .
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  • Reply 34 of 45
    auxioauxio Posts: 2,796member

    Asking when a movie was released on Apple Watch leads to glorious results. On other foot, I was between Flora and Salem, Illinois, recently and asked, "Hey, Siri, how far am I from Salem?" and was greeted with the result, "It looks like Salem, India is about 8,872 miles away as the crow flies."
    And that's the thing... I generally use Siri more as a way to do things on my phone (control) when my hands are busy than to try and look up information.  For your particular example, I'd generally be using Siri to trigger the navigation and then checking the information provided by the nav interface to see how far I am away.
    edited July 2017
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  • Reply 35 of 45
    avon b7avon b7 Posts: 8,335member
    foggyhill said:
    lkrupp said:
    simply258 said:
    Everyone with an iPhone accidentally triggers Siri once a day at least. That's a lot of Siri users!
    That's an unusual comment. Are you being seri-ous? For all my (legitimate) complaints about siri, accidentally triggering siri has never been a problem. I've been using siri regularly since it was introduced, and I've triggered it accidentally about 5 times. Maybe round up to 10 since I might be forgetting some.
    The commenter is implying, of course, that Siri is NOT the most used digital assistant and that the analytics data is bogus because people accidentally invoke Siri all day long. These kinds of convoluted rationalizations are common with the crowd that refuses to accept Apple as a leader in anything.
    Starting Siri accidentally is just about impossible.

    What annoys me the most Siri (and all others of the same vein) is their inability to work well in a mixed language environment, I have to guess how they pronounce the french word in english and pronounce it that way to sometimes get a good hit.

    My songs are french, english and even spanish in title, that's a real bitch to make Siri play them.

    Same thing with map names which are mostly french.

    I set my phone's Siri in english because working with the internet is easier that way, but everything else local works worse... It's just a pain.
    This is a complex area but I agree with you. I'm hopeful that it can be dealt with comfortably. Text dictionaries used to be a case of selecting one language or the other. Being  able to use Gboard and three languages at the same time is a godsend. I hope that at some point voice assistants can identify which words or phrases are from one language or the other.
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  • Reply 36 of 45
    techrulestechrules Posts: 53unconfirmed, member
    There is so much inaccurate with this that it is hard to give any credibility. First, Google Voice is a product from Google that is a virtual telephone and has nothing to do with an assistant. So why on earth they are comparing is beyond me. Second, there was no Google Home in May 2016. So have no idea where those numbers came from. But the biggest thing is it does NOT even include the Google Assistant. That is what is most used in our house on the iPhone and also Android. Everyone knows Siri is not good. Everyone also knows that the Google Assisant is also miles ahead of everyone else and easily the most popular and they do not even include? Agenda? or Ignorance?
    edited July 2017
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  • Reply 37 of 45
    Mike Wuerthelemike wuerthele Posts: 7,230administrator
    DCJ0001 said:
    "Siri has commanding lead in users over Google Voice, Samsung S Voice in the US"

    Google Voice?

    I believe that the author of this article does not know what Google Voice is because Google Voice is something else.
    The author knows.

    The author didn't publish the source material, however.
    gatorguy
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  • Reply 38 of 45
    k2kwk2kw Posts: 2,084member
    mykem said:
    I trigger Siri a dozen times to get her to understand me once... I look forward to the "new and improved" Siri this fall, especially with Barbara Eden's voice...
    Siri's voice had definitely changed in iOS 11. I'm not sure if it's Barbara Eden's but now it sounds much younger. I actually prefer the old Siri- she sounded more mature, more reassuring. Maybe I'll try the British accented Siri. 
    Siri's voice is the last thing I think Apple should be spending resources on.    Get here to understand what people say/want first, then provide better seaches, allow for greater stand alone operation with respect to controlling your phone, and finally allow for a contextual followup in the your conversation with Siri.
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  • Reply 39 of 45
    Apple will be joining that market with the HomePod, but with it launching with a subset of Siri specializing in music playback, it will most likely not be considered a standalone voice recognition assistant.
    I believe Apple is launching with a subset of Siri's capabilities to ensure that the product makes a good first impression. 
    Apple doesn't want the HomePod to be judged primarily for it's Siri performance but rather its acoustic quality. 
    The Newton was never able to overcome initial impressions that its handwriting recognition was poor despite it becoming very good in later years. 
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  • Reply 40 of 45
    lkrupp said:
    simply258 said:
    Everyone with an iPhone accidentally triggers Siri once a day at least. That's a lot of Siri users!
    That's an unusual comment. Are you being seri-ous? For all my (legitimate) complaints about siri, accidentally triggering siri has never been a problem. I've been using siri regularly since it was introduced, and I've triggered it accidentally about 5 times. Maybe round up to 10 since I might be forgetting some.
    The commenter is implying, of course, that Siri is NOT the most used digital assistant and that the analytics data is bogus because people accidentally invoke Siri all day long. These kinds of convoluted rationalizations are common with the crowd that refuses to accept Apple as a leader in anything.
    Ah, so it was just a typical troll post. I missed it. Thanks for the clarification.
    In addition to directing me to Salem, India, Siri can't understand the name of my home, Olney, returning with the likes of "I don't understand (yada yada) all of me." Giving up generally returns the best results.
    So so frustrating. This morning I woke up and asked siri "find the nearest donut shop". siri showed the "the donut shop" 30 fckn miles away. so I asked "find the nearest donuts". siri took me to the same gd place. I typed in "donut" into the search box on Maps and found a dozen donut places within 2 miles, including one that was 2 blocks away. How is Apple ok with this?????????
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