This is certainly disappointing. Many readers might remember that Jobs kept rejecting computer cases because they had a visible seam. Not a defect but he was meticulous with aesthetics. I agree with Netmage that Jobs would not tolerate this.
There’s a one year warrantee that comes with pretty much any electronics product. So the two-week return period is not at issue here, in my opinion. Folks should simply return any unit they find is bent in this manner. The acknowledgement by Apple has come well within the product’s first year of being on sale, so everyone who has purchased one is eligible for a warrantee replacement. The fact Apple says it’s not a defect, I suspect, will not imply Apple is considering not honoring a warranty replacement; it’s just Apple sending a message that there’s no need to worry regarding further bending susceptibility or normal use of the product should a user decide not to return it.I’d be very surprised if my assessment regarding Apple’s stance on this matter is not accurate. The fact that this bend would likely reduce the iPad’s resale value, alone, would be reason enough for Apple to volunteer replacement under warrantee. Otherwise they invite a class-action, and they’re smart enough to know this.
It's clear these devices are easy to bend and now even more worrying they are bending during manufacturing too.Apple are cutting corners in an attempt to sustain their profits, it's a sad indictment of shareholder greed.
Just checked the newish iPad Pro. No bends. But it's mostly in a case. A bit paranoid now. Steve Jobs wouldn't tolerate this? The same Steve Jobs that told iPhone customers with reception issues that they were "holding it wrong?" That Steve Jobs?
Got an iPad that was bent out of the box? Return it and move on with your life. Why people raise such a stink about it is beyond me. Apple manufactures a gazillion of these units and it is impossible that every one of them is perfect right out of the box. There are going to be defects.Just the typical whiners, trolls, and crybabies that have to chime in with their Apple-hating nonsense.I'm not giving Apple a free pass, nor any other company. However, Apple does back up their products and if one pays a premium for their products, it better be perfect.
Under Steve we had the following less-than-polished products.
MobileMe iPod shuffle that died from sweat Many NVIDIA MBPro recalls IPod socks IPod Nano recalls IPhone 1G (no MMS, no App Store, etc) Plastic MacBook that cracked everywhere iMac G5 - Logic board would die IMac Core Duo - known display issues IPhone 3G - plastic would crack on the corners AppleTV 1st gen - would overheat ITunes Ping MobileMe IPhone antennagate iBook G3 (CPU separation issue)
Yeah, this iPad news is interesting to see, but let’s not forget this isn’t anything new to Apple.
Time to use some more of that expensive 7000 Series Aluminium methinks.
Yeah!! …..Bent Chassis, out of the Box, is 100% COMPLETE FAIL !!
My purchase would be immediately returned, within my 14-day, return window.
and I am an AAPL stock holder.
Whelp! Looks like I'll buy next year's model 'cause I can wait.
I'm sure they'll use a stronger alloy in the next model. This looks very similar to Bendgate. The difference, of course, is Apple saying "sure it's bent, but it won't affect performance. We're not doing jack shit about this till the next model".