Apple hears the MacBook Pro whining sound
Apple Computer this week acknowledged that some of its 15-inch MacBook Pro notebooks may emit an irritable whining sound and said affected customers should contact the company.
In a rather curt statement on its support site, the Mac maker wrote: "If your 15-inch MacBook Pro emits a high-pitched buzzing sound, please contact AppleCare for service." Apple offered no other details.
The Cupertino, Calif.-based company has been scurrying to mend a handful of minor issues reported with its new MacBook product lines, the the first of its consumer and professional notebooks to use chips and underlying technology from Intel Corp.
Despite the minor hiccups, Apple last quarter generated $1.16B in notebook sales, shipping nearly 800,000 units. The company said the notebook unit total consisted of a primary mix of MacBook and MacBook Pro models, and to a lesser extent, PowerBook G4s that remained in inventory.
Of all the models, Apple's consumer oriented Intel MacBook has emerged as a top seller. Although the company said it shipped a "significant number" of MacBooks in June, it still exited its recent fiscal quarter without enough supply to meet demand.
Earlier this week, the Mac maker admitted there is a problem with some of its white MacBooks where the computer casing may exhibit signs of premature discoloration.
In a rather curt statement on its support site, the Mac maker wrote: "If your 15-inch MacBook Pro emits a high-pitched buzzing sound, please contact AppleCare for service." Apple offered no other details.
The Cupertino, Calif.-based company has been scurrying to mend a handful of minor issues reported with its new MacBook product lines, the the first of its consumer and professional notebooks to use chips and underlying technology from Intel Corp.
Despite the minor hiccups, Apple last quarter generated $1.16B in notebook sales, shipping nearly 800,000 units. The company said the notebook unit total consisted of a primary mix of MacBook and MacBook Pro models, and to a lesser extent, PowerBook G4s that remained in inventory.
Of all the models, Apple's consumer oriented Intel MacBook has emerged as a top seller. Although the company said it shipped a "significant number" of MacBooks in June, it still exited its recent fiscal quarter without enough supply to meet demand.
Earlier this week, the Mac maker admitted there is a problem with some of its white MacBooks where the computer casing may exhibit signs of premature discoloration.
Comments
Originally posted by AgNuke1707
If your MBP is screaming like a bitch, call Apple.
Now THAT would have been curt
Originally posted by nagromme
Now THAT would have been curt
hahahaha!!
I hope this puts the current crop of Apple "OMG Apple sucks" naysayers in a better mood.
Apple's next few words should be "If your MacBook randomly powers off, please contact AppleCare for service."
Originally posted by nagromme
Now THAT would have been curt
THAT cracks me up.
"irritable" means "easily irritated or annoyed," which perhaps some people believe a computer can be, but typically they are not.
The author should have said "irritating" as in "to rouse to impatience or anger; annoy"
"Terse" could have been used in lieu of "curt."
--Judd
Originally posted by Mr.Scott
Nice to know that they see the issue and are making mends. Make people happy is key to repeated business.
I have one of the MBP's and while Apple appears to be doing the right thing, they are dragging their feet. I have been waiting a week on Apple Engineering to call me back and let me know what to do with my MBP.
It has already been in for a dead track pad and invertor swap which didn't help the problem.
I am ready to get the buzz/whine fixed.
It is nice they finally admit it and to all those jerks that said we were hearing things, UP YOURS!
Did Apple ever do anything similar with the G5 PowerMac?
Originally posted by Mr.Scott
Nice to know that they see the issue and are making mends. Make people happy is key to repeated business.
Apple makes me very unhappy, but I still give them a lot of business.
Mine has the whining sound too and I'm debating about waiting until the next revision before I take it in.
And yeah, I've already had to take it in to get the battery replaced due to the faulty battery problem. After a quick look, they sent me a new battery right away, so I've been happy with the service so far.
they should just replace all whining macbook pros with a new merom unit coming out shortly
It is mostly from envious PC users, and it sounds something like this...
UUUHHHH!!! I want one of those too!!!! My PC sucks, and yours dosen't!!! It's not Faaaaiiiirrrr!!!
Originally posted by ReCompile
I own two macbook pros. I hear whinning ALL OF THE TIME!!!!
It is mostly from envious PC users, and it sounds something like this...
UUUHHHH!!! I want one of those too!!!! My PC sucks, and yours dosen't!!! It's not Faaaaiiiirrrr!!!
TWO!? What do u need two for? I say you give one to me.
Originally posted by McHuman
Apple hears the customer whining sound, too.
In part yes. It means mostly that Apple found a solution at last.
Originally posted by PB
In part yes. It means mostly that Apple found a solution at last.
could they possibly be using less thermal paste?