Smoking may void Applecare warranty

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  • Reply 261 of 331
    I was dating this girl who smoked and who's computer kept shutting off randomly. I figured it was overheating when she said she had never cleaned it and owned it for over 5 years.



    When I started taking it apart to clean it I found a light layer of black sludge all throughout the components inside. I had no idea how to clean it off.



    On top of the black sludge stuff, there was dust all mixed in with it. It created a perfect insulation that trapped heat and put the computer into protection.



    It makes sense that Apple doesn't allow smoking.
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  • Reply 262 of 331
    Quote:
    Originally Posted by chronster View Post


    I was dating this girl who smoked and who's computer kept shutting off randomly. I figured it was overheating when she said she had never cleaned it and owned it for over 5 years.



    When I started taking it apart to clean it I found a light layer of black sludge all throughout the components inside. I had no idea how to clean it off.



    On top of the black sludge stuff, there was dust all mixed in with it. It created a perfect insulation that trapped heat and put the computer into protection.



    It makes sense that Apple doesn't allow smoking.



    Now where did that come from?
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  • Reply 263 of 331
    foo2foo2 Posts: 1,077member
    Quote:
    Originally Posted by canucklehead View Post


    I feel little sympathy for smokers in this situation. If your computer is so obviously smoke damaged, why should Apple be responsible for fixing it under warranty?



    I hold no quarter for smokers either, but that's not the issue--in spite of some people's efforts. No evidence has been reported either that the computer(s) were damaged by the smoke. All we have reason to believe is that Apple refuses to adequately ventilate the workplace and to honor their warranty. We don't even really know that the computers were hazards. (Since when is Apple tech support the expert on smoke residue, particularly when their mentioning nicotine shows a high degree of ignorance?)
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  • Reply 264 of 331
    Quote:
    Originally Posted by TenoBell View Post


    China isn't going to call in the debt. The US is essentially borrowing back the money that we have pumped into the Chinese economy.



    I'm saying it could if America decides to be dicks and stop buying from China. If America pumped money into China's economy and then China bought back a large chunk of American debt then who really holds the power? Why is America borrowing money in the first place? I thought it was the richest nation on earth. Clearly it isn't if it is at the mercy of the Arabs and the Chinese.



    As for modern technology and China we have no idea what the hell they are up to. The Chinese government censures pretty much everything so we have no idea what they've got. I love China for this fact. The fact they have around a third of the world's population and yet we know nothing about them. That to me is awesome.



    Also look at any university around the world and there will be a high amount of Chinese students. Who's not to say that a lot of the modern advances haven't come from Chinese students? It's like all those inventions often credited to white people when in fact it was a black person who invented it but due to sociopolitical factors at the time they go uncredited until many years, decades, centuries later.
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  • Reply 265 of 331
    Here's the thing that annoys the snot out of me the most about smokers. They whinge and moan that it's THEIR right to smoke and get all snotty when non-smokers try to legislate their ability to smoke but what they fail to realise it is also we non-smoker's right to not have our lungs filled with their pollutants and have our clothes not smelling of their horrible habit.



    Until these twats realise there are more people living on this planet than themselves then we non-smokers will continue to try and get these idiots legislated so that they can only smoke in their own homes and only kill themselves. Considering smokers smoke through a filter and get lung cancer how much more so we non-smokers that have to walk through their smoke UNFILTERED? I'm sorry but I want to die doing something outrageously stupid not from cancer caused by thoughtless dickheads who don't care about anyone but themselves and who get all high and mighty when people who do think about others take them to task.



    I am going to continue farting in smoker's faces because at least my farts won't kill people but they sure as hell will stick to their clothing. Let's see how they feel about that.
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  • Reply 266 of 331
    Quote:
    Originally Posted by Foo2 View Post


    No evidence has been reported either that the computer(s) were damaged by the smoke.



    Umm that's not actually what Apple was claiming. They said they weren't going to look at the machine because it posed a health risk to their people according to the OSH listing of harmful substances. BIG difference there.
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  • Reply 267 of 331
    29922992 Posts: 202member
    Quote:
    Originally Posted by solipsism View Post


    AppleCare is one year by default, 3 years extended. I’ve dealt with many machines from corporate to consumer over the decades and I can assure you that Apple’s warranties are the best I’ve seen/ They are very lenient compared to others. You can’t say that about Dell. Just hope to god that you’ll never need to use your Dell warranty.



    Wrong.

    Applecare is not 3 years extended. Applecare is 2 years extended as the first year is by default. So, you're getting 1 year default covered + 2 more years if you purchase Applecare = 3 years.

    Dell is having "accidental damage", something which Apple doesn't have.



    I have a Dell, and I have an UniMB as well.

    For my Dell, they have sent the engineer down to my home to clean the dust out of the fan as it was too much and was getting hot (actually, they have replaced the whole cooling part including the fan). They did the same when my nVidia died.

    PS: that happen when my Dell was under the 1-year default warranty...



    I wanna see Apple doing that when my AluMB will encounter the same problem. (that'll never happen) [edit: doing the same will never happen]

    PS: I have Applecare as well, so, I'm paying money to be "out of troubles".

    PS2: I have just asked Apple to replace my very bad & washed out screen on my one year old AluMB, and they don't want. I have shown them side by side two similar AluMBs, and I have just asking them to make my computer display looking the same, but they don't want. I think it's unfair to pay the same money for same product and get a lower quality screen. So, Apple sux as well, don't kiss their axx and lick their boloks so much as they don't really deserve it.
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  • Reply 268 of 331
    foo2foo2 Posts: 1,077member
    Quote:
    Originally Posted by lowededwookie View Post


    Umm that's not actually what Apple was claiming. They said they weren't going to look at the machine because it posed a health risk to their people according to the OSH listing of harmful substances. BIG difference there.



    Yeah, right. How does Apple know a computer contains harmful substances in sufficient quantities to be harmful? (especially if they wouldn't even look at it?) They got an OSHA inspector at every repair station? The OSHA regulations on nicotine concern concentrations in air. Just containing a harmful substance doesn't mean the computer is harmful. Look at all the BFRs in their slightly older computers. Does Apple refuse to service them because of that?
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  • Reply 269 of 331
    Quote:
    Originally Posted by solipsism View Post


    He said modern technology. We all know that each invention is built upon the inventions that came before it as James Burke clearly points out and as you clearly state, "Much of our modern technology either came from or is dependent on Chinese (or Asian ideas)!? China either has not been at the forefront of new technological breakthroughs, or have simply been keeping them to themselves.



    You want modern? OK.



    Hybrid rice: Yuan Longping aka "The Father of Hybrid Rice" 1973

    computerized laser photocomposition (ie Laser typsetting): Peking University Professor Wang Xuan "the Father of Chinese Language Laser Typesetting" 1974

    First synthesized protein (bovine insulin): Wang Yinglai 1966

    Compound artemether (Used to treat Malaria that has become resistant to other methods) , in Tu Youyou 1972



    What would you like with your main course of crow?
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  • Reply 270 of 331
    Quote:
    Originally Posted by Foo2 View Post


    Yeah, right. How does Apple know a computer contains harmful substances in sufficient quantities to be harmful? (especially if they wouldn't even look at it?) They got an OSHA inspector at every repair station? The OSHA regulations on nicotine concern concentrations in air. Just containing a harmful substance doesn't mean the computer is harmful. Look at all the BFRs in their slightly older computers. Does Apple refuse to service them because of that?



    It's all about common sense, something sadly lacking in this world today.



    If there is a risk, no matter how great or small, then it is often far better to act on the side of caution. How much plutonium is safe and not safe? How much nitroglycerin is safe and not safe? How much arsenic is safe and not safe? If nicotine is listed as a dangerous chemical then it stands to reason playing it safe is a far wiser course than rushing headlong into it.



    Many industries today have an MSD sheet so maybe Apple has the same... I don't know because I've never been there. The fact Apple is taking the hard line and saying "NO" to these machines is showing that Apple wants to take safety seriously... Hell, there is two sections in the Apple Technician Training exam that if you fail that's it it doesn't matter if you pass everything else and those are ESD Precautions and Technician Safety. That's the level of commitment Apple has to technician safety and exposing a technician to hazardous substances would fall under technician safety.



    Sure it may be to cover their butts if a technician gets hurt on the job to prevent them from suing them but at least they are going that extra mile to ensure everyone wins out... except the smoking consumer but then who cares about them?
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  • Reply 271 of 331
    successsuccess Posts: 1,040member
    Talk about a thread with a life of its own lol



    Forget about Apple products. Everyone wants to debate lol
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  • Reply 272 of 331
    Quote:
    Originally Posted by zunx View Post


    I fully agree with Apple here. Smoking kills more than 500,000 people every single year in the USA, more than 500,000 in Europe and more than 3 million worldwide every year. Besides the healthcare costs that could be used for other purposes and the of work hours lost. THIS IS OBSCENE.



    injust reD. Report dated October 2, 2009. China is #1 in air polution. You know, where are macs are now made and most Chinese smoke. Anyway they then took an exampl using Mexico city, top ten I believe, ao are we, top 10, but living or breathing in Mexico city is the same as smoking two packs of cigarettes a day so you might want to think about where you walk. I know you want to stay away from LA, NYC and move to somewhere like vermount. Lowetst crime rate too. Grin. Something about if you live there you don't need a license to carry a concelled weapon but you have to be ready. As I stated early, I gave up for three years and know one grows up saying they want to smoke. Rememeber all the suits that tobacco were going after treen in advertising? Anyway dude, it's an addition and this article said Mexico city was like smoking two packs a day. And I know LA is not that much better, remember if you've done nothing wrong, cast the first stone but the sad part is, a smoker hasn't done anything wrong and having quit I can use food as an anlogy. Hungry? So. Dont eat. See what happens in a day. Smokings kind of the same way. You can't explain it. You just feel full (satisfied), after smoking. I've been married one year. We pray and hope to have children. My wife does not smoke and I pray that by the time we have wonderful, beautiful children, I no longer smoke. Some addiction exerts sat it's harder than giving up heorin or methadone so yours and anyones kind vibes/prayers appreciated. Lots going in. Si much so that even my PCP haw a plan to help me but says with all that's going on, she does not want to put my body through any stress at this time as my FSH/Fh levels are to low.
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  • Reply 273 of 331
    AppleCare is for repairing computers that break. Usual warranty practice is something like "we'll repair your appliance if it breaks under normal use, but not if the damage resulted from abnormal use", and they usually go on to amplify what "abnormal" use would be, like using your Mac under water, etc. I haven't looked at my AppleCare policy, but I'm confident that smoking is nowhere listed as constituting a condition of abnormal use for a computer. And I suspect that lack of mention would void Apple's voiding the warranty.



    And if it were mentioned, I'd be enraged. If it broke down because of a build-up of lint and dust, I bet they'd fix it; how is smoke - "normal" tobacco smoke, not the smoke caused by the fire that burnt my house down - different? I can use my TV, etc., while smoking, without voiding the warranty, so why not my Mac?



    And the health hazard part of this is outrageous. We're talking about smoke residue, not second-hand smoke, and I'd be curious to know what, if any, valid qualitative and quantitative studies have been done on the local or systemic effects of skin contact with cigaret smoke residue, and what these studies show. (None, I bet.) If you're a service technician, I can believe that some of the gunk you find in some computers is disgusting. And if you find it repugnant, or are concerned about a possible health hazard, why don't you put on rubber gloves, like a lot of occupations regularly require, from plumbers to medicine? (You know what you'll find if you poke around in someone's rectum, but doctors have to do it in the interest of health care. A doctor who refused to wear gloves would be a fool, at least; and if he refused to do his job thoroughly because he found it disgusting, he has no business being a doctor.) Or is Apple simply trying to discourage smoking among Mac users in the same spirit as making Macs greener? If so, they should stop selling to smokers altogether - as well as drinkers, the obese, and people who sit at their computers too much and don't exercise enough. (BTW, such a policy would probably be illegal, too.)
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  • Reply 274 of 331
    Quote:
    Originally Posted by TenoBell View Post


    Are you saying when people from Apple go over to China, they are exposed to the conditions in China, and that Jobs should do more to protect them





    Are you talking about the metal smelting factories? Its not exactly a clean process. And actually much to the benefit of the US environmentally that its not done here any more.



    As I just posted, china =#1 in all pollution and that's where are macs come from they use to be USA only. Alas. Anyway was over at the EPA site and China was nuber one. Deeper in or a&r another site the EPA talked about Mexico city and how the air is equal to smoking two packs a day and los Angeles fairs no better.



    Quitting is hard I stopped for 3 years and its a lot like food. You can't really desribe being hungry but once you eat or smoke;You are satisfied. Been married a year. Wife dies not smoke and want to give it up for her, me and someday, Lord willing, children. Butbman it's tough. It's been documented in the new England journal of medecine that harder then heroin.



    On s happy note glad to see new iMacs beating the pro machines. Just wish they had the express slot for pros for things like:

    http://emusician.com/hardware/universal-audio-uad-1209/



    it makes a huge difference offloading all your fx onto another set if chips. Sort of lime pro tools and tdm cards vs native. So will hold onto my 15 " since it's gone there now v not sure why they call those pro machines. Backlit keys and dedicated gou? Hmmm. Most non mac laptops have dedicates gpu. Hopefully apple will see the sakes potential and release a headless iMac. Same specs.
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  • Reply 275 of 331
    Quote:
    Originally Posted by zunx View Post


    I fully agree with Apple here. Smoking kills more than 500,000 people every single year in the USA, more than 500,000 in Europe and more than 3 million worldwide every year. Besides the healthcare costs that could be used for other purposes and the of work hours lost. THIS IS OBSCENE.



    How about you learn the facts first before you spew BS. If no one smoked there would be even less money in healthcare to use so as to save extra lives. Healthcare actually makes money off of smokers (over 1 cent per cigarette to be precise).



    http://www.usatoday.com/news/health/...co-costs_N.htm
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  • Reply 276 of 331
    Quote:
    Originally Posted by Gazoobee View Post


    Smokers are drug addicts. That's just a simple fact. They have no more control over smoking than a crackhead does over doing crack



    Really, I smoked for nearly 10 years, and I haven't had one now nearly 3 years.



    I have plenty of "control over smoking", it's all about whether or not you really care about your health enough to resist. I no longer feel the need to smoke, the old urges/habits do occasionally catch me off guard (when frustrated with something in particular). But the thought of actually smoking again repulses me, and the smell is repugnant.



    The only people who can't stop smoking, don't want to or aren't willing to try.
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  • Reply 277 of 331
    Quote:
    Originally Posted by gbdoc View Post


    AppleCare is for repairing computers that break. Usual warranty practice is something like "we'll repair your appliance if it breaks under normal use, but not if the damage resulted from abnormal use", and they usually go on to amplify what "abnormal" use would be, like using your Mac under water, etc. I haven't looked at my AppleCare policy, but I'm confident that smoking is nowhere listed as constituting a condition of abnormal use for a computer. And I suspect that lack of mention would void Apple's voiding the warranty.



    If you look at the AppleCare policy, you'll probably find that they say something along the lines of "this list is by no means exhaustive", i.e. they haven't listed everything that counts.
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  • Reply 278 of 331
    Quote:
    Originally Posted by tawilson View Post


    If you look at the AppleCare policy, you'll probably find that they say something along the lines of "this list is by no means exhaustive", i.e. they haven't listed everything that counts.



    This case basically boils down to Apple saying we don't want to fix your computer because it's too dirty and we don't like our people messing with dirty computers, especially if the dirt might contain precipitated acrolein and polynuclear aromatic hydrocarbons (both are colloquially known as "tar"). The problem is all computers collect dirt so how much is too much? No one knows, as far as I can tell. The other problem is the known adverse health affects of acrolein and PAH's are via inhalation of combustion vapors. The computer isn't burning or smoldering, though.



    If Apple wants to go down this road then they really should tell people up front that if they want warranty servicing on their computer, the owners are first responsible for seeing that the computer isn't excessively dirty. My hunch is had the owners of the denied coverage computers made some rudimentary attempt to clean their machines, the incidents would have never happened. Just my two cents (from a non-smoker).
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  • Reply 279 of 331
    This is going to result in a lawsuit Apple is going to lose. I'm not a smoker but give me a break.



    It is hard to love a Mac when Apple's politics and business rules are sometime so terrible.
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  • Reply 280 of 331
    Quote:
    Originally Posted by alandail View Post


    My father, along with quite a few people he worked with, died because his employer thought it okay to knowingly let them work with known hazardous materials - asbestos.



    Sorry your father passed away from exposure to asbestos.



    Quote:

    How can you honestly be this upset with a company who is taking a stand to protect their workers from a known health hazard? Are the warranty repair workers supposed to die to fix computers that were not faulty in the first place, but were rather damaged by neglect of their owners? Owners who knowingly put carcinogens in their body and in their air?



    That would have been nice to have back in 1984! With the Macs first breakout or even 1976 when Apple was founded, because according to the government that mandated the warning label regarding the health hazards of smoking, starting back in 1966! Seems kind of disingenuous now for Apple to show concern!



    Quote:

    Also a company who's CEO nearly died from cancer - you want him to force his workers to work with known carcinogens?



    Maybe it was some other lifestyle choice of his like being a Vegan or genetically "in his DNA" so to speak. There are documented smokers that have died a ripe of age but not from lung cancer and some non-smokers that have died at an early age and never smoked a day in their life - Dana Reeve comes to mind.
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