Users report issues with Apple's new Core i7-based iMac

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  • Reply 21 of 206
    teckstudteckstud Posts: 6,476member
    Quote:
    Originally Posted by bassetbob View Post


    Got mine yesterday. The foam blocks are quite large (9"x9"x7"). No cracks. No boot problems. Fastest out of box to up and running experience I've ever had. Still need to mount the VESA adapter to it and hang it from Ergotron arm.



    That is the genius of the iMac- that out of the box, up and running experience. Nothing else beats it.
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  • Reply 22 of 206
    Wow - Just received my 27" i7 yesterday and thankfully no cracks or issues. The machine is actually quite a beast.
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  • Reply 23 of 206
    Quote:
    Originally Posted by teckstud View Post


    WRONG- more would have bought them, like all of us who've refused to buy over the last 2years. I don't know anybody who says" Ooohh, I just love that glare- I wanna buy it just for that!" Glare/high gloss is not a selling point.



    It is a selling point for people who don't know better, or live in caves.
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  • Reply 24 of 206
    iqatedoiqatedo Posts: 1,846member
    Quote:
    Originally Posted by teckstud View Post


    That is the genius of the iMac- that out of the box, up and running experience. Nothing else beats it.



    Teckstud, I don't particularly like the glare either but overall, a brilliant package. Add to that Mathematica... gorgeous!
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  • Reply 25 of 206
    Quote:
    Originally Posted by teckstud View Post


    WRONG- more would have bought them, like all of us who've refused to buy over the last 2years. I don't know anybody who says" Ooohh, I just love that glare- I wanna buy it just for that!" Glare/high gloss is not a selling point.



    No, they say, wow look at those deep blacks and really nice contrast. I don't care what the matte-fans say, glossy screens look WAY nicer to me and everyone I talk to.... and 95% of the public does not care about your color accurate publishing work.
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  • Reply 26 of 206
    Quote:
    Originally Posted by teckstud View Post


    I don't know any TV that has a glass plate over the entire front surface either- and I'm talking plasma and LCD. We're talking more like an aquarium here and that needs to be completely shipped in styrofoam and extremely delicate shipping. What a mistake.



    Those Plasma screens are made out of glass and all LCDs have a thin layer of glass behind the top plastic layer. The reason that most LCDs have a plastic top layer is to prevent glass shards from going everywhere when they break because the glass is so thin. The thick layer of glass on the iMac should be far less susceptible to breaking. This is definitely a manufacturing or packaging problem.
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  • Reply 27 of 206
    MacPromacpro Posts: 19,873member
    Just for reference, the Apple 24" LCD Monitor I purchased to go with a MacBook last year, which is also glass, was packed in a totally enveloping styrofoam two part case within two outer cardboard boxes, the printed one then a strong plain brown one. It was very sturdy indeed.
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  • Reply 28 of 206
    Don't understand why this problem only would affect the iMac i7 and not the i5 (which I've ordered)...
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  • Reply 29 of 206
    teckstudteckstud Posts: 6,476member
    Quote:
    Originally Posted by esummers View Post


    Those Plasma screens are made out of glass and all LCDs have a thin layer of glass behind the top plastic layer. The reason that most LCDs have a plastic top layer is to prevent glass shards from going everywhere when they break because the glass is so thin. The thick layer of glass on the iMac should be far less susceptible to breaking. This is definitely a manufacturing or packaging problem.



    I know that. The glass still does not go edge to edge like these new iMacs.
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  • Reply 30 of 206
    Quote:
    Originally Posted by utsava View Post


    No, they say, wow look at those deep blacks and really nice contrast. I don't care what the matte-fans say, glossy screens look WAY nicer to me and everyone I talk to.... and 95% of the public does not care about your color accurate publishing work.



    Not to mention that there were major strides with the color accuracy of the 27" model. I'm sure it is more accurate (with the gloss lines) then any matte screen you will find. The glass isn't that reflective anyway. It is much better then the glossy plastic models. The glass makes it more durable (excluding the present situation) and much easier to clean. In a school or office environment you don't need to worry about someone using windex or ammonia on the LCD screen.
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  • Reply 31 of 206
    teckstudteckstud Posts: 6,476member
    Quote:
    Originally Posted by utsava View Post


    No, they say, wow look at those deep blacks and really nice contrast. I don't care what the matte-fans say, glossy screens look WAY nicer to me and everyone I talk to.... and 95% of the public does not care about your color accurate publishing work.



    Was that said with polarized sunglasses on?
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  • Reply 32 of 206
    teckstudteckstud Posts: 6,476member
    Quote:
    Originally Posted by esummers View Post


    Not to mention that there were major strides with the color accuracy of the 27" model. I'm sure it is more accurate (with the gloss lines) then any matte screen you will find. The glass isn't that reflective anyway. It is much better then the glossy plastic models. The glass makes it more durable (excluding the present situation) and much easier to clean. In a school or office environment you don't need to worry about someone using windex or ammonia on the LCD screen.



    The widescreen adds even more glare than the prior model- the larger the glass, the more the glare.

    Glass only works on small- i.e. the iPhone.
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  • Reply 33 of 206
    crankycranky Posts: 163member
    Quote:
    Originally Posted by bassetbob View Post


    Got mine yesterday. The foam blocks are quite large (9"x9"x7"). No cracks. No boot problems. Fastest out of box to up and running experience I've ever had. Still need to mount the VESA adapter to it and hang it from Ergotron arm.



    The screen is gorgeous. And I think I like the mouse. Migration of my account from Macbook went well (had to create a faux account on iMac because you can't transfer same named users running as that user).



    bassetbob, thanks for letting us know about your experience!!

    Even though I plan on getting the i5 it is good to know that this issue with the i7 exists. Maybe a q.c. team from the i5 factory could go to the i7 factory and try to see where the problem is. I am very curious to see how fast Apple reacts to this dilemma and comes up with a solution.
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  • Reply 34 of 206
    crankycranky Posts: 163member
    Quote:
    Originally Posted by schmrtzzz View Post


    Don't understand why this problem only would affect the iMac i7 and not the i5 (which I've ordered)...



    the i5 is most likely assembled at a different plant.
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  • Reply 35 of 206
    teckstudteckstud Posts: 6,476member
    Quote:
    Originally Posted by Cranky View Post


    bassetbob, thanks for letting us know about your experience!!

    Even though I plan on getting the i5 it is good to know that this issue with the i7 exists. Maybe a q.c. team from the i5 factory could go to the i7 factory and try to see where the problem is. I am very curious to see how fast Apple reacts to this dilemma and comes up with a solution.



    Seems like their even skimping on the styrofoam now to keep up that AlGore environmental rating. It will be interesting to see what happens. I'm suprised their not using balsa wood or excelsior.
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  • Reply 36 of 206
    iqatedoiqatedo Posts: 1,846member
    Quote:
    Originally Posted by Cranky View Post


    bassetbob, thanks for letting us know about your experience!!

    Even though I plan on getting the i5 it is good to know that this issue with the i7 exists. Maybe a q.c. team from the i5 factory could go to the i7 factory and try to see where the problem is. I am very curious to see how fast Apple reacts to this dilemma and comes up with a solution.



    Out of interest, are you prepared to comment on why, with a price differential of US$200, you are interested in an i5 over an i7? (Sorry - just a brief detour!)



    Regards.
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  • Reply 37 of 206
    crankycranky Posts: 163member
    Quote:
    Originally Posted by teckstud View Post


    I know that. The glass still does not go edge to edge like these new iMacs.



    Good point. I still don't understand why they did that on the iMac.



    BTW, teckstud, I saw the27" iMac in Fry's the other day and tried to see how the store lighting affected the glare and I must say I am not sure I can completely agree with you on that one. Of course that could be because of the crap systems I have had to put up with for the last 10+ years. They were so bad that the glare you talk about on the iMac glass screen may have possibly gone unnoticed.
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  • Reply 38 of 206
    aplnubaplnub Posts: 2,606member
    My i7 was fine minus the Kernel Panic I kept getting after migrating over. Never was able to fix it so I just did a clean installation and everything was fine.



    I considered the packaging to be adequate and actually examined the blocks in the four corners as being very adequate and strong.



    I'll check my screen tonight.
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  • Reply 39 of 206
    Quote:
    Originally Posted by utsava View Post


    No, they say, wow look at those deep blacks and really nice contrast. I don't care what the matte-fans say, glossy screens look WAY nicer to me and everyone I talk to.... and 95% of the public does not care about your color accurate publishing work.



    ... doesn't mean everyone does.



    It's actually about a 50/50 split on the gloss/no-glare question.



    If there's a choice between a gloss screen and no computer at all, I'd wager most would prefer a new computer. I hardly consider that a "choice".



    Some work spaces, like mine, are impossible to reconfigure to cut down on screen glare, which is terrible for the eyes. I bought a 26" ViewSonic VP2650wb monitor with a non-glare screen, instead of the Apple 24", to use with my MacBook Pro, because of that issue alone.



    While not an ideal solution , a $50 anti-glare screen option would make sense, especially if you're spending $2000 for a machine like the 27" iMac with that huge plate of glass.
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  • Reply 40 of 206
    teckstudteckstud Posts: 6,476member
    Quote:
    Originally Posted by Cranky View Post


    Good point. I still don't understand why they did that on the iMac.



    BTW, teckstud, I saw the27" iMac in Fry's the other day and tried to see how the store lighting affected the glare and I must say I am not sure I can completely agree with you on that one. Of course that could be because of the crap systems I have had to put up with for the last 10+ years. They were so bad that the glare you talk about on the iMac glass screen may have possibly gone unnoticed.



    If you ever get a chance to compare a glass vs matte direct comparison you'll see. Ironically I'm able to do so every time I visit Apple 5th Avenue as a class is conducted right in the open using the old matte cinema display. Everyone can view it easily from all angles. If you stand next to a user on an iMac you can barely see it. Each user has to individually adjust it. This plus the fact that the screen has no vertical adjustment and now has more glass just doesn't cut it.
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