Sonos One feet leaving same white marks on wood furniture that the HomePod can
A day after a debacle began about the HomePod silicone ring on the base of the unit was causing a stain to appear on some wood surfaces, it looks that the Sonos One has a similar issue with its own vibration-insulating feet.
A reviewer at Tom's Guide noted the markings that were caused by the feet of the Sonos One. Instead of a solid ring, Sonos has elected for four raised "feet" -- and contact with those feet is similarly inducing the temporary markings on furniture.
The HomePod's manifestation of the white markings was first spotted on Wednesday. it is manifesting from contact with "oiled" wood surfaces and the silicone ring on the bottom of a HomePod.
It is not appearing on all wood surfaces. AppleInsider's HomePod used for testing has been in a fixed location on a finished wood surface since Saturday, and no ring has developed.
"It is not unusual for any speaker with a vibration-dampening silicone base to leave mild marks when placed on some wooden surfaces," the Apple support webpage for the HomePod reads. "The marks can be caused by oils diffusing between the silicone base and the table surface, and will often go away after several days when the speaker is removed from the wooden surface. If not, wiping the surface gently with a soft damp or dry cloth may remove the marks. If marks persist, clean the surface with the furniture manufacturer's recommended cleaning process. If you're concerned about this, we recommend placing your HomePod on a different surface."
It appears that glass, granite, MDF plywood, polyurethane-sealed wood, and laminate furniture such as that found in Ikea are not affected by the problem -- which makes sense if the problem is a reaction between different silicone mixes.
A reviewer at Tom's Guide noted the markings that were caused by the feet of the Sonos One. Instead of a solid ring, Sonos has elected for four raised "feet" -- and contact with those feet is similarly inducing the temporary markings on furniture.
The HomePod's manifestation of the white markings was first spotted on Wednesday. it is manifesting from contact with "oiled" wood surfaces and the silicone ring on the bottom of a HomePod.
It is not appearing on all wood surfaces. AppleInsider's HomePod used for testing has been in a fixed location on a finished wood surface since Saturday, and no ring has developed.
"It is not unusual for any speaker with a vibration-dampening silicone base to leave mild marks when placed on some wooden surfaces," the Apple support webpage for the HomePod reads. "The marks can be caused by oils diffusing between the silicone base and the table surface, and will often go away after several days when the speaker is removed from the wooden surface. If not, wiping the surface gently with a soft damp or dry cloth may remove the marks. If marks persist, clean the surface with the furniture manufacturer's recommended cleaning process. If you're concerned about this, we recommend placing your HomePod on a different surface."
It appears that glass, granite, MDF plywood, polyurethane-sealed wood, and laminate furniture such as that found in Ikea are not affected by the problem -- which makes sense if the problem is a reaction between different silicone mixes.
Comments
Consumer electronics were always a biggie. I've had people complain about speakers, VCRs, TVs, stereo and then home theater receivers and then some.
The simple fact is, Apple didn't have to use Silicon. If that was rubber on the bottom, it wouldn't matter what table you placed it on, it would be fine. There would be no markings. This is really just another design flaw. Tell it as it is. These excuses are weak. Now we have #ringgate!!
This is a issue that didn't have to exist. To me, it's more poor testing from Apple. I don't know if it's just so afraid of leaks that outside testing is really locked down?!?! Doing everything in the LAB is not REAL WORLD. This looks like it's going to be another Class Action on Apple. It just didn't have to be this way. Stop with the lame excuses on this.
Use a cloth and wipe your furniture down like your momma showed you.
The level of entitled, childish, bratty behavior has reached an all new level.
i lost track of how many items leave blemishes on my wood furniture over the decades. I never once though about complaining because... hey, furniture gets dirty.
grow up.
Quit your crybaby mode please.
So. much. whining. And as usual. I'd wager 99% of the whiners do not have and will not experience the issue they're very "concerned" about. Including you.
Do send us a photo if it affected you.
BTW, my cats LOVE Apple cables more than any other. Why? Because Apple chose to use a spongy plastic formula designed to reduce tangling. My cats love how squishy it is to chew on. Yet...No warning. WTF Apple!?
Source: was sound isolation assistant on a U.S. Navy submarine.