charles1

I had a defective Airpods Pro, the left earbud had static all the time. This was a known manufacturing defect and Apple had an extended warranty program to replace them. I must have bought them like 3 years ago. I figured they'd just replace the left earbud. I phoned Apple Support and after a bit of fiddling (my Airpods wouldn't run their online diagnostic) they just said that my serial number was in the affected range, and they'd FedEx me a new set of Airpods. They arrived two days later. No yelling necessary, the Apple Support person was courteous and went beyond the call of duty to deliver a total solution to my problem.

Wow I remember going to Apple's training facility in Orange County several times circa 1985, once they gave us a tour that included their server room. They had a bunch of expensive hard drives stacked up on a high shelf, unanchored, no rack mounts or anything. I suggested that they fasten down some of that equipment or it would fall off in an earthquake. They were unreceptive to the idea.

I like the current line of Apple Extended Magic keyboards. Long ago, I actually wrote an email to the TimCook Apple email address, I just begged for a full width pro wireless keyboard with numeric keypad. Don't abandon us pro Mac users and stick us with those tiny aluminum standard keyboards. So when Apple eventually shipped an Extended, it was like a dream come true. I'm an exceptionally fast typist, and this is the only keyboard I've ever used that made me want to keep my fingernails clipped short. I'm using it now. But I noticed Apple released a new version with TouchID on a key instead of the useless Eject button. I need an upgraded Mac just to use the security features of the new keyboard.
I decided to put them together in a pic, you can see the tiny change in the new model (bottom). A little bit more rounded hey is that a roundrect? 

I figured out the easy way to get a chinless iMac: make the chin a "forehead." Buy an iMac with a VESA mount, put it on a monitor arm, turn the screen upside down, and use a screen utility to rotate the displayed contents 180 degrees. The only downside is you get the Apple logo upside down at the top. But with a monitor arm, you can bring the screen much closer to the desktop, which is what I really want. I dislike the fixed height of the stand on iMacs, I'd like it to go lower sometimes.

Maybe teach the women how to inspect their iPhones for NSO Pegasus spyware. Apple should not be supporting Saudi oppression of women with this philanthrocapitalism. It only reinforces their subservience. "Look, women can program computers while wearing a burqa!"