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  • Apple reveals best apps and games of 2019

    neoncat said:

     Can't wait to see what more they have in store for us in the future!

    (cough) The answer to that may end up being: not much.

    Do some research into the history of the company now known as Serif (and the company it was prior to being known as "Serif"). They have a some curious habits in terms of how they treat their users and their long-term commitment to their products. 

    I mean, use the software if it does what you need it to—They're fine products. Just don't expect much beyond what they are right now. 

    I have read that many Serif users were upset with their abandonment of their old products. Judging by your comments, I'm guessing that you are one of them or have had other negative experiences with Serif in the past before they became Affinity, and I'm sorry about that. But, you could have said, "Just don't expect much beyond what they are right now" after they released Designer and then after they released Photo (I don't recall which was first) and look where we are now.

    Perhaps the leadership at Affinity has learned lessons and grown from their experiences in the past to not repeat those mistakes...the marketplace has changed dramatically over that time. Perhaps, their ownership/leadership has changed. I know I have changed and matured over the years.

    I'm happy with the quality of the Award winning products Affinity has produced, the bargain prices, and the support I've received for Designer, Photo, and now Publisher. I'm judging them on my experiences and the quality of their software.

    That said, I can certainly relate to not trusting/supporting a company because of their previous actions: Adobe and their decision to rent software and Quark's lack of customer service and long delays in updating their software.

    I can only hope that you are wrong and just experienced their worst, but time will tell.

  • 2016 MacBook Pro butterfly keyboards failing twice as frequently as older models

    On my late 2016 MacBook Pro the z key stopped working reliably recently. Fortunately, I have AppleCare on the computer, so I made an Apple Genius appointment (took about three days). I was told that the keyboard would have to be replaced and it would take 3-5 days. Since it's my work computer, I asked if there was any other option and I was told no, that they have to send them all out for repairs. On one hand, the turn around was exceptional. I left my computer with Apple around 4 pm on a Monday and got it back around 9 am on Wednesday by Fedex Priority. But, on the other hand, if I did not have AppleCare, the price to replace the keyboard would have been $100 labor, $695 parts, plus tax or $854.63 total which makes AppleCare look like a bargain. I never used to purchase AppleCare on my Apple products because they were so reliable, but that is no longer the case.
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