michael scrip
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Apple counsel attacks Spotify complaints as 'rumors and half-truths'
jonl said:michael scrip said:Spotify raised the price in the App Store versus what they charge on their own website.
Brian might feel like an idiot... but that was a decision made by Spotify. I'm sure he's not the only person who didn't know about the two different prices. But shame on Spotify for even putting their customers into this situation.
Netflix, on the other hand, charges the same in the App Store as they do on their website. They just eat that cost. I haven't heard Netflix complain about it in countless articles... so perhaps they realize this is the cost of doing business.
As for what Spotify did, if Apple had allowed them to link to their web site, as they are able to do on TVs, BD players, Google Play, etc, the situation never would have arose. Before Apple Music, it was merely naked greed on Apple's part. Now, Apple is clearly engaging in anticompetitive behavior, and I hope they get burned for it if they don't hurry up and start behaving.koop said:michael scrip said:Spotify raised the price in the App Store versus what they charge on their own website.
Brian might feel like an idiot... but that was a decision made by Spotify. I'm sure he's not the only person who didn't know about the two different prices. But shame on Spotify for even putting their customers into this situation.
Netflix, on the other hand, charges the same in the App Store as they do on their website. They just eat that cost. I haven't heard Netflix complain about it in countless articles... so perhaps they realize this is the cost of doing business.
Lots and lots of bloviating by the Apple crowd as usual. Stinks when you have and twist and contort yourself to make an argument.
But Spotify doesn't. They charge a higher price... $12.99 in the iOS app versus $9.99 on their own website. And by doing that... it creates a bunch of pissed of customers who feel like they are being "tricked"
I don't know what Spotify should do. They have a few options.
1. Keep charging $12.99 a month for iOS signups and risk pissing people off
2. Charge $9.99 a month for iOS signups and eat the cost like everyone else
3. Remove all in-app purchases and hope people can navigate their way to spotify.com
4. Exit the iOS App Store entirely
Or they can keep harping on this in the press and hope Apple changes the rules. Best of luck if that's their plan. -
Apple counsel attacks Spotify complaints as 'rumors and half-truths'
jonl said:michael scrip said:
Very true. And Apple provides those services for all apps in the App Store.
If I buy a $10 app... Apple gets $3. End of transaction. Apple never asks for any more money because that $3 is supposed to cover the costs of the above services.
But $3 every month?
Other than the monthly swipe of the credit card (which is automated BTW)... what are they doing different than any other app in the App Store?
It's really very simple. Spotify, like Netflix and others, has its own billing department. It doesn't need Apple to facilitate charging for subscriptions. Their app should be able to send people to their web site to sign up just like when trying to use the app on a TV, BD player, etc.
The problem is, many users aren't aware of the rules. As I wrote earlier, Spotify has put out a sort of PSA, and I hope it educated a lot of people who Apple might otherwise have tricked into paying an exorbitant recurring tax to Apple. In fact, it did educate CNBC anchor Brian Sullivan, who stated at 2:44 EDT today that "he was one of the idiots who subscribed to Spotify through iTunes, and he's got to go back and fix that." Good for him!
The clapping seals supporting Apple in these threads are certainly concentrated here but few in number in the real world. Real people who hear about this are outraged and feel like idiots for paying Apple 30% more for nothing. They feel like Apple tricked them. Like Brian Sullivan, they're going to fix the problem.
Brian might feel like an idiot... but that was a decision made by Spotify. I'm sure he's not the only person who didn't know about the two different prices. But shame on Spotify for even putting their customers into this situation.
Netflix, on the other hand, charges the same in the App Store as they do on their website. They just eat that cost. I haven't heard Netflix complain about it in countless articles... so perhaps they realize this is the cost of doing business. -
Nancy Pelosi expresses disappointment over Tim Cook's GOP fundraiser
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French talk show resorts to iPhones to continue shooting after power outage
nolamacguy said:only on an online techie rumors forum would we bother to argue about whether a studio power problem for a show we'd never heard of on the other half of the world was staged or not.
newsflash: things are complicated. who knows how their studio has its power systems designed and which part failed. the presence of overhead shop lights may very well have no bearing on the production equipment's power source. -
Shipping delays continue to dog Apple's 4" iPhone SE
Since IOS 10 will let you remove native/stock Apps and replace with the 3rd party Apps than iphone SE 16GB storage for the normal usage will not be as problematic as we think now. Those with lots of Apps,photos,videos will go with 64GB iphone SE so no debate their.
I've seen people with 5,000 photos on their phone. THAT'S the problem.
It's not the Calculator app or Tips app taking up all that space.