aknabi

StrangeDays said:

winston2010 said:

It was under powered, keyboard sucks, requires a dongle for everything. But it was so thin and light and it actually fits in my Travelon passport bag when I travel and I don't need to reach my carry-on to put it away.

Did not require a dongle for anything. First because adapters historically weren’t called dongles until it came out, and second because you can get native USB-C cables for any devices you need them for. You’re crying about a problem solved years ago, dur.  

the monk said:

doctwelve said:

...... JJ is hardly box office gold. 

Star Trek. Star Wars. Are you sure?

lkrupp said:

ireland said:

Apple made it a point to tell users that the new MacBook Pro has a material change, and has a more reliable keyboard

A bit generous, no? Failed design and embarrassment, this keyboard is. It’s like with the iPhone 4, there was nothing wrong with the antenna, but 4s had a new antenna with another band to stop the non-problem.

As I said, it’s only a “failed” design on tech blogs. In the real world the keyboard works just fine for the vast majority. You are simply wrong in your opinion but I also know there is nothing that will change your mind no matter what, even of the repairs drop to zero. 

retrogusto said:

dws-2 said:

I have one of these keyboards, and have since I got my MBP in late 2016. The keyboard has been replaced three times. I'm probably more messy than normal (eat next to the computer, and use it outside on coffee shop patios) and I use my keyboard about 8 hours a day, five days a week. However, my previous 2011 MBP did not have keyboard issues, nor did any of the notebooks I had before that.

Here's my theory on the keyboard:
1. Lots of people with the issue just live with it, without taking it to Apple. Lots of these issue come and go, and waiting for a replacement is often more of an inconvenience than dealing with a bad key or two, especially if you have an external keyboard you can use most of the time.
2. Some people don't use the keyboard as much or mostly use the computer hooked up to an external monitor and keyboard, so they don't have this issue (no use = no problem), or they don't notice it during the brief times when they do use the keyboard.
3. Some people just use a can of compressed air to fix the issue rather than bringing it in to Apple.

Also, there's no visibility into how Apple calculates these things. Are they counting all Apple Store visits, even when the issue is fixed with compressed air? A "vast majority" doesn't have a meaning much beyond "much more than half". Is 80% a vast majority? How about 90%? How is the "vast majority" calculated? By survey? By actual keyboard replacements? I'm not saying that Apple needs to share this information; just that we don't really know what's going on from Apple, and they're the only ones with access to the information.

I fall into the first category. I never had a problem with Mac keyboards for 30 years, until I got my 2016 MacBook Pro. It’s annoying—the keyboard doubles some letters, especially the “B,” and then the software auto-corrects, sometimes well, sometimes terribly. But everything I’ve read has seemed to indicate that a replacement would take significant time (more than an hour or two) and perhaps just replace the keyboard with another just as prone to failure, so I haven’t done anything about it and have therefore not been included in any of the official statistics.