I think they are working with 3rd party case makers on this, so it doesn't kill their sales.
Agreed, trying to keep the vendor ecosystem healthy. It doesn't make sense that they couldn't stamp out bumpers at a somewhat faster clip than they produce the actual phones!
Problem solved i'd say. Bumpers that cost Apple $1 in production.
This is not only an extremely unkind and biased comment, but inaccurate as well.
The actual cost is closer to 10 bucks, and Apple can't make enough of them anyway, so they have offered to buy cases from other manufacturers at full retail price and then give them to the whiners free of charge.
I think this was a great press conference, the only thing that surprised me was caving in to the whiners with free cases, after he made it fairly obvious that there wasn't really even a problem (except for the psychological one), that they could find.
I'm loving the new bar display myself. I always had five bars everywhere before, and it's way handier and way more interesting to know what the actual signal strength is rather than just being presented with the five bars all the time.
So Apple did what it needed to do. This is over IMHO. That being said...
Steve spent a good chunk of time pointing out how all smartphones have this problem. It isn't just an iPhone problem. What I find odd about this, listening to Apple marketing and Steve himself, is that it is Apple's contention that the iPhone isn't like other smartphones. It is better. It is great. It delivers an unequaled user experience, etc, etc.
So it has a serious flaw like other smartphones but it is unlike other smartphones?
Jobs is truly the best salesman on the planet right now. He turns a giant clusterF* into a PR coup simply by giving out free stuff that fixes a problem.
He said what needed to be said and what exactly creates the apple lovefest: "Apple loves its customers and we will fix this for you!"
it is what makes me always buy their stuff.
Now if only my iphone 4 would ship!!! I want mine!
Did he ever say "sorry" or "I/we apologize?" Just curious as the feed obviously isnt a verbatim report.
1. I bought a Belkin Grip Vue case from best buy because i didnt want to deal with no back or front protection, and now i see i couldve had a free case? ugh, hope they strike a deal with Belkin
2. They're gonna give customers free bumper cases until september 30. HOW ABOUT THE CUSTOMERS AFTER THAT???? Will everybody just start going crazy about antenna problems then?? hmmm sounds to me like apple is planning to do something else about this by then
Mark my words - There will be a lot of people that think this is bull and will try to sue. I'm glad Apple addressed this but there will always be people that will never be happy.
Not for good reason?for greed. If someone was truly so unhappy with the iPhone 4 that they regretted the purchase, they would return the phone and get the phone of their dreams. Or if they wanted the iPhone 4 so much they would buy a case. Or, you know, use it, like pretty much everyone is content to do?it has been a long time since I've had a phone as reliable as my iPhone 4.
No, if they sue at this point, it will be because of old-fashioned tried and true greed.
This is not only an extremely unkind and biased comment, but inaccurate as well.
The actual cost is closer to 10 bucks, and Apple can't make enough of them anyway, so they have offered to buy cases from other manufacturers at full retail price and then give them to the whiners free of charge.
I think this was a great press conference, the only thing that surprised me was caving in to the whiners with free cases, after he made it fairly obvious that there wasn't really even a problem (except for the psychological one), that they could find.
I'm loving the new bar display myself. I always had five bars everywhere before, and it's way handier and way more interesting to know what the actual signal strength is rather than just being presented with the five bars all the time.
$10 for those bumpers? You're kidding me right. They have machines in China pump those things from a mold faster than you can type. I'd say $1 each is about right.
So Apple did what it needed to do. This is over IMHO. That being said...
Steve spent a good chunk of time pointing out how all smartphones have this problem. It isn't just an iPhone problem. What I find odd about this, listening to Apple marketing and Steve himself, is that it is Apple's contention that the iPhone isn't like other smartphones. It is better. It is great. It delivers an unequaled user experience, etc, etc.
So it has a serious flaw like other smartphones but it is unlike other smartphones?
-kpluck
I may have to retract the "This is over IMHO" comment.
I was just watching the live Q&A based on answer to a question, I am not sure if the refunds apply to people that bought their iphone from someone other than Apple.
A question was asked if the refund applies to AT&T and jobs response was "I believe so." Hopefully, everyone will honor the refund (AT&T, Best Buy, etc) but if they don't, there will probably be a lot noise about it.
I think they are working with 3rd party case makers on this, so it doesn't kill their sales.
Quote:
Originally Posted by StLBluesFan
Did he ever say "sorry" or "I/we apologize?" Just curious as the feed obviously isnt a verbatim report.
Yes, he apologized. But he's still in denial about the flaw, because "every phone has weak spots". Well, if the bumper makes your weak spot go away, then a) your statement is untrue and b) why not insulate the antenna at the factory?
Mark my words - There will be a lot of people that think this is bull and will try to sue. I'm glad Apple addressed this but there will always be people that will never be happy.
Sue about what? Apple either takes the phone back or gives you a free case to fix the problem, they can only argue Apple is lying or providing wrong scientific data, in that case i wish everyone luck to proof that.
I would like to hear from everyone who said that there was no way in hell Apple would ever give away free bumpers though.
I think I was one of those.
I was wrong, but I still think the same way about it. Steve spent half an hour showing how there wasn't really an issue worth mentioning, but then they have to throw a freebie at the whiners just to shut them up. I think it's wrong and I won't be availing myself of the opportunity to get one, because .... wait for it .... I'm not a hypocrite!
Seriously. As much as I think all the people complaining are useless whiners, those that *don't* think there is a problem (like me) who then turn around and get their free bumper are lower than pond scum IMO.
Right or wrong, stick to what you believe or you don't have any credibility at all. Also, since the cases are going to be in short supply, how about letting the fat-handed people who actually believe they have a problem holding the phone properly to get the cases they need?
This is not only an extremely unkind and biased comment, but inaccurate as well.
The actual cost is closer to 10 bucks, and Apple can't make enough of them anyway, so they have offered to buy cases from other manufacturers at full retail price and then give them to the whiners free of charge.
Those plastic cases cost about 25c to manufacture, though after you factor in the packaging and distribution related expenses, the cost may be in the $1 range.
Seriously. As much as I think all the people complaining are useless whiners, those that *don't* think there is a problem (like me) who then turn around and get their free bumper are lower than pond scum IMO.
I may try a third party case. I don't like the Apple bumper. It's not grippy enough. I found myself dropping it as it's just as slick as the bare case. I ended up with a Belkin case that's a more rubbery/grippy feel (and clear). It only adds about 1 mm on each each, so also lower profile than the apple bumper.
Comments
I see a lot of people in the queue who "never" had any signal issues! Hypocrites.
No kidding. Since I was a whiner, they get a free case. Piss off to the people that bashed the ones that had real issues.
About your new case, you're welcome.
I think they are working with 3rd party case makers on this, so it doesn't kill their sales.
Agreed, trying to keep the vendor ecosystem healthy. It doesn't make sense that they couldn't stamp out bumpers at a somewhat faster clip than they produce the actual phones!
Problem solved i'd say. Bumpers that cost Apple $1 in production.
This is not only an extremely unkind and biased comment, but inaccurate as well.
The actual cost is closer to 10 bucks, and Apple can't make enough of them anyway, so they have offered to buy cases from other manufacturers at full retail price and then give them to the whiners free of charge.
I think this was a great press conference, the only thing that surprised me was caving in to the whiners with free cases, after he made it fairly obvious that there wasn't really even a problem (except for the psychological one), that they could find.
I'm loving the new bar display myself.
Steve spent a good chunk of time pointing out how all smartphones have this problem. It isn't just an iPhone problem. What I find odd about this, listening to Apple marketing and Steve himself, is that it is Apple's contention that the iPhone isn't like other smartphones. It is better. It is great. It delivers an unequaled user experience, etc, etc.
So it has a serious flaw like other smartphones but it is unlike other smartphones?
-kpluck
Jobs is truly the best salesman on the planet right now. He turns a giant clusterF* into a PR coup simply by giving out free stuff that fixes a problem.
He said what needed to be said and what exactly creates the apple lovefest: "Apple loves its customers and we will fix this for you!"
it is what makes me always buy their stuff.
Now if only my iphone 4 would ship!!! I want mine!
Did he ever say "sorry" or "I/we apologize?" Just curious as the feed obviously isnt a verbatim report.
2. They're gonna give customers free bumper cases until september 30. HOW ABOUT THE CUSTOMERS AFTER THAT???? Will everybody just start going crazy about antenna problems then?? hmmm sounds to me like apple is planning to do something else about this by then
Mark my words - There will be a lot of people that think this is bull and will try to sue. I'm glad Apple addressed this but there will always be people that will never be happy.
Not for good reason?for greed. If someone was truly so unhappy with the iPhone 4 that they regretted the purchase, they would return the phone and get the phone of their dreams. Or if they wanted the iPhone 4 so much they would buy a case. Or, you know, use it, like pretty much everyone is content to do?it has been a long time since I've had a phone as reliable as my iPhone 4.
No, if they sue at this point, it will be because of old-fashioned tried and true greed.
Expect the lawsuits. I'm sure Apple is.
I suspect if they wanted to be included as a choice, they will give Apple a reasonable rate.
They will probably give $29 discount on other cases.
This is not only an extremely unkind and biased comment, but inaccurate as well.
The actual cost is closer to 10 bucks, and Apple can't make enough of them anyway, so they have offered to buy cases from other manufacturers at full retail price and then give them to the whiners free of charge.
I think this was a great press conference, the only thing that surprised me was caving in to the whiners with free cases, after he made it fairly obvious that there wasn't really even a problem (except for the psychological one), that they could find.
I'm loving the new bar display myself.
$10 for those bumpers? You're kidding me right. They have machines in China pump those things from a mold faster than you can type. I'd say $1 each is about right.
Cant please everyone all the time...
So im sure there will still be people whining about it.
Sorta the price you pay for buying right when a new redesigned product is released.
YOU are the final Beta tester
If we werent switching carriers I would have placed my order for the White iPhone already
Exactly, what happens AFTER Sept. 30?
I'm expecting there will be an antenna redesign.
No antenna fix. The most likely scenario is that a case would be included in the iPhone 4G package.
So Apple did what it needed to do. This is over IMHO. That being said...
Steve spent a good chunk of time pointing out how all smartphones have this problem. It isn't just an iPhone problem. What I find odd about this, listening to Apple marketing and Steve himself, is that it is Apple's contention that the iPhone isn't like other smartphones. It is better. It is great. It delivers an unequaled user experience, etc, etc.
So it has a serious flaw like other smartphones but it is unlike other smartphones?
-kpluck
I may have to retract the "This is over IMHO" comment.
I was just watching the live Q&A based on answer to a question, I am not sure if the refunds apply to people that bought their iphone from someone other than Apple.
A question was asked if the refund applies to AT&T and jobs response was "I believe so." Hopefully, everyone will honor the refund (AT&T, Best Buy, etc) but if they don't, there will probably be a lot noise about it.
-kpluck
I think they are working with 3rd party case makers on this, so it doesn't kill their sales.
Did he ever say "sorry" or "I/we apologize?" Just curious as the feed obviously isnt a verbatim report.
Yes, he apologized. But he's still in denial about the flaw, because "every phone has weak spots". Well, if the bumper makes your weak spot go away, then a) your statement is untrue and b) why not insulate the antenna at the factory?
Exactly, what happens AFTER Sept. 30?
I'm expecting there will be an antenna redesign.
They already indicated they are happy with the current antenna design and have no plans to change it in the near future.
Mark my words - There will be a lot of people that think this is bull and will try to sue. I'm glad Apple addressed this but there will always be people that will never be happy.
Sue about what? Apple either takes the phone back or gives you a free case to fix the problem, they can only argue Apple is lying or providing wrong scientific data, in that case i wish everyone luck to proof that.
I think it is a good move.
I would like to hear from everyone who said that there was no way in hell Apple would ever give away free bumpers though.
I think I was one of those.
I was wrong, but I still think the same way about it. Steve spent half an hour showing how there wasn't really an issue worth mentioning, but then they have to throw a freebie at the whiners just to shut them up. I think it's wrong and I won't be availing myself of the opportunity to get one, because .... wait for it .... I'm not a hypocrite!
Seriously. As much as I think all the people complaining are useless whiners, those that *don't* think there is a problem (like me) who then turn around and get their free bumper are lower than pond scum IMO.
Right or wrong, stick to what you believe or you don't have any credibility at all. Also, since the cases are going to be in short supply, how about letting the fat-handed people who actually believe they have a problem holding the phone properly to get the cases they need?
This is not only an extremely unkind and biased comment, but inaccurate as well.
The actual cost is closer to 10 bucks, and Apple can't make enough of them anyway, so they have offered to buy cases from other manufacturers at full retail price and then give them to the whiners free of charge.
Those plastic cases cost about 25c to manufacture, though after you factor in the packaging and distribution related expenses, the cost may be in the $1 range.
getting the free case, right? Right.. that's what I thought.
Seriously. As much as I think all the people complaining are useless whiners, those that *don't* think there is a problem (like me) who then turn around and get their free bumper are lower than pond scum IMO.
I may try a third party case. I don't like the Apple bumper. It's not grippy enough. I found myself dropping it as it's just as slick as the bare case. I ended up with a Belkin case that's a more rubbery/grippy feel (and clear). It only adds about 1 mm on each each, so also lower profile than the apple bumper.