Bank of America glitch charges some Apple Pay customers twice, error will be fixed & users reimburse

Posted:
in iPhone edited October 2014
A small number of Bank of America customers were hit with a double-charge when using Apple Pay this week, but the problem resulting from a glitch between the bank and a payment network is expected to be quickly resolved.




The Bank of America glitch involved at least one payment network, and was not related to the Apple Pay service itself, according to Re/code. In all, the issue is said to have affected only about 1,000 Apple Pay transactions.

Bank of America is reportedly in the process of resolving the issue, and expects for it to be fixed today. The financial institution said on its official Twitter help account that it also plans to reverse the duplicate transactions for affected users.

Aside from the Bank of America issue, there haven't been any other widespread reports of glitches or issues with Apple Pay since the service debuted on Monday. Users have even found that it exceeds expectations, working at various terminals not advertised to support the tap-to-pay functionality.

Apple Pay requires an iPhone 6 or iPhone 6 Plus running iOS 8.1, as well as a compatible debit or credit card. For more on how to set up Apple Pay, see AppleInsider's in-depth guide.
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Comments

  • Reply 1 of 52
    solipsismxsolipsismx Posts: 19,566member
  • Reply 2 of 52
    Originally Posted by SolipsismX View Post


     

    %CreditCardmageddon

  • Reply 3 of 52
    bageljoeybageljoey Posts: 1,755member
    Well, now it's clear how Apple is amassing those staggering profits. They have been double billing their most loyal customers--early adopters...

    (¡)
  • Reply 4 of 52

    Is BoA hopeless? Do they ever get anything right?

  • Reply 5 of 52
    bageljoey wrote: »
    Well, now it's clear how Apple is amassing those staggering profits. They have been double billing their most loyal customers--early adopters...

    (¡)

    You mean the iSheeps! Man, us Fandroids doesn't have to worry about that! Apple be stealing from sheep as usual. Saps should just get a Droid, you don't own one long enough to use your mom's debit card before your phone breaks and you need a new one.



    8-)
  • Reply 6 of 52
    sflocalsflocal Posts: 4,612member
    Quote:



    Originally Posted by SolipsismX View Post



    #Spendghazi

     

     

    Quote:
    Originally Posted by Tallest Skil View Post

     

     

    %CreditCardmageddon




    I'm telling ya... First BofA, then a "Payment network"... even though it had nothing to do with Apple... I'm preparing for the worst when I use ApplePay...  You just never know... :) 



    *

  • Reply 7 of 52
    Quote:

    Originally Posted by bobbyfozz View Post

     

    Is BoA hopeless? Do they ever get anything right?




    A:  Yes. No.

  • Reply 8 of 52
    pazuzupazuzu Posts: 1,728member
    solipsismx wrote: »

    And now it begins.
    Why Apple- why would you sleep with the sleazy banking industry?

    And I'm still waiting for you to prove your false accusations.
  • Reply 9 of 52
    pazuzupazuzu Posts: 1,728member
    sflocal wrote: »



    I'm telling ya... First BofA, then a "Payment network"... even though it had nothing to do with Apple... I'm preparing for the worst when I use ApplePay...  You just never know... :) 

    <img alt="*" class="lightbox-enabled" data-id="51171" data-type="61" src="http://forums.appleinsider.com/content/type/61/id/51171/width/350/height/700/flags/LL" style="; width: 350px; height: 263px">

    Just do'nt say pazuxu didn't tell you so.
    Just sayin.
  • Reply 10 of 52
    solipsismxsolipsismx Posts: 19,566member
    pazuzu wrote: »
    And I'm still waiting for you to prove your false accusations.

    You're going to have to wait because I have no interest in taking the time to prove you are A) human, and B) decent.
  • Reply 11 of 52
    gatorguygatorguy Posts: 20,584member
    You mean the iSheeps! Man, us Fandroids doesn't have to worry about that! Apple be stealing from sheep as usual. Saps should just get a Droid, you don't own one long enough to use your mom's debit card before your phone breaks and you need a new one.



    8-)

    That was funny in an earlier thread. A reprisal is never as funny as the original.
  • Reply 12 of 52
    jungmarkjungmark Posts: 6,687member
    Possible NYT headline: Apple double charging Apple Pay users.

    Paragraph 10 of expected article: ...this glitch is not Apple's fault per se, but with Bank of America...
  • Reply 13 of 52
    evilutionevilution Posts: 1,356member

    What is the point in blocking spammers and trolls if people just quote them so we all have to read their inane crap?

     

    Can we not have a button that, if enough people click it, they are banned?

  • Reply 14 of 52
    Originally Posted by Evilution View Post

    What is the point in blocking spammers and trolls if people just quote them so we all have to read their inane crap?

     

    The real idea would be that the accounts would just be banned, but...

     

    Can we not have a button that, if enough people click it, they are banned? 


     

    Oh, yes, I can’t see that being abused by trolls with sock puppets to get all us real users banned¡

  • Reply 15 of 52
    MacProMacPro Posts: 18,215member
    evilution wrote: »
    What is the point in blocking spammers and trolls if people just quote them so we all have to read their inane crap?

    Can we not have a button that, if enough people click it, they are banned?

    I have said that many times about a block should work on quotes as well, As to the second idea ... problem is the trolls could get together and ban all the good guys.
  • Reply 16 of 52
    quadra 610quadra 610 Posts: 6,743member
    paygate.

    But I've been preempted masterfully, I see.
  • Reply 17 of 52
    dasanman69dasanman69 Posts: 12,980member
    evilution wrote: »
    What is the point in blocking spammers and trolls if people just quote them so we all have to read their inane crap?

    Can we not have a button that, if enough people click it, they are banned?

    Who's making you read anything?
  • Reply 18 of 52
    MacProMacPro Posts: 18,215member
    And as to be expected ... tons of media reports stating 'Apple' has overcharged .... Google's / and or Samsung's money hard at work I assume.
  • Reply 19 of 52
    magman1979magman1979 Posts: 1,129member
    And as to be expected ... tons of media reports stating 'Apple' has overcharged .... Google's / and or Samsung's money hard at work I assume.
    Yup, now not only do I have to refute the bendgate garbage to all the media-tit-sucking idiots believing that crap, now gonna have to refute this and inform them all this is a BoA glitch, because they'll be jumping on Apple instead...
  • Reply 20 of 52
    solipsismxsolipsismx Posts: 19,566member
    And as to be expected ... tons of media reports stating 'Apple' has overcharged .... Google's / and or Samsung's money hard at work I assume.

    This is one area Apple should expect the negative media to hit them. It is done from an iPhone 6 and it's called ?Pay. That fact that the issue is from somewhere else down the chain outside of Apple's control is not easily explained to others.

    I'd even say Apple needs to make sure their financial partners in this are well tested to prevent Apple from looking bad, although in the grand scheme of this paradigm shifting service I'm betting this hiccup is unlikely to be remembered.
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