Law firm that extracted $450M settlement in Apple e-books case is going after company for ...

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  • Reply 141 of 179
    magman1979magman1979 Posts: 1,301member
    maxit said:

    Are you absolutely sure about that ? Because I saw something very different, and as a big Apple fanboy I was shocked. A throttled iPhone SE, 8 months old. We took the phone to the Apple store and they told us the battery was absolutely fine, with 92% health reported. So why the throttling? The genius wasn’t able to provide for an explanation and told us it was just ok...
    Have you ever stopped to consider the possibility that this iPhone SE just had a defective cell? It’s not underheard of, and even though a battery can show 92% health on a static analysis, if the cell is defective, it will fluctuate wildly once placed under load.

    Here actually we may be exposing a deficiency in Apple’s testing protocol, as they take a static “ping” if you will of the current battery state to determine the life, but that ping takes place when the phone is nearly idle. Defective cells expose their issues whilst under load. If Apple were to place a high load on the CPU and then check battery health, so as to implement a form a stress testing, this would likely yield a more accurate health analysis.

    In any case, your iPhone sounds like it just had a defective battery.
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  • Reply 142 of 179
    I think Apple made an intelligent decision to throttle instead of allowing a shutdown. What is the limit of what we expect a company to divulge about every background process going on in their device? Do we really need to know this? The Apple design is squeezing every last bit of usefulness from the phone instead of forcing an owner to replace the battery or buy a new phone. I look at this as suing a car manufacturer because your automatic transmission downshifts when under a load. You might not get top speed, but you will get up that hill and then back to normal.
    Soli
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  • Reply 143 of 179
    maxitmaxit Posts: 222member
    atomic101 said:

    Then as a company, when I go to have it tested/replaced, don't tell me that my battery is "good". 

    That’s the point I cant understand. They are saying those batteries are “good”, and they are throttling it nonetheless... Why ???
    atomic101
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  • Reply 144 of 179
    maxitmaxit Posts: 222member
    Well one thing this proves is how awful iOS 11 has been. I’ve seen numerous posts across tech/rumor sites,  social media etc. from users saying they had no issues with iOS 10 but iOS 11 has been awful. I know I’ve experienced issues on my iPad Pro of the screen being unresponsive, especially in Safari. Never had that issue with iOS 10.
    Could you be more specific about your iPad Pro issue ? I’m having a strange behavior on mine (sometimes during Safari scrolling the screen seems to “freeze” until I don’t raise and lower the finger again on the screen itself...
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  • Reply 145 of 179
    maxitmaxit Posts: 222member
    Have you ever stopped to consider the possibility that this iPhone SE just had a defective cell? It’s not underheard of, and even though a battery can show 92% health on a static analysis, if the cell is defective, it will fluctuate wildly once placed under load.

    Here actually we may be exposing a deficiency in Apple’s testing protocol, as they take a static “ping” if you will of the current battery state to determine the life, but that ping takes place when the phone is nearly idle. Defective cells expose their issues whilst under load. If Apple were to place a high load on the CPU and then check battery health, so as to implement a form a stress testing, this would likely yield a more accurate health analysis.

    In any case, your iPhone sounds like it just had a defective battery.
    It is not mine (I have an iPhone 8 Plus), but I was interested because I’m quite expert on Apple’s stuff and my friend was seeking for an advice...
    It could be a defective battery, sure, but for that reason we took it to the Apple Store and they refused to service it because it was considered as PERFECTLY OK.
    So what are our options ?
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  • Reply 146 of 179

    I love how uninformed and technically simple-minded folk such as yourself cling to benchmark results as gospel for explaining your uninformed conclusions...

    What is the definition of a performance benchmark?

    It means what a certain piece of technology can achieve performance wise when pushed to it's limit.
    ...

    You are deflecting, attacking and insulting other people. Why?

    This throtling issue is confirmed by Apple, so there is no need to invoke unrelated performance problems.

    muthuk_vanalingam78Bandit
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  • Reply 147 of 179
    airnerdairnerd Posts: 693member
    Lost in all this batterygate garbage, and it is garbage, is if my iPhone 6 which I (stupidly I know, I know) had a 3rd party battery installed in is eligible for the $29 battery.  The warranty should be void, and I knew that when I did it.  So can I still get it done or am I SOL? 
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  • Reply 148 of 179
    k2kwk2kw Posts: 2,084member
    According to PatentlyApple, there are now 27 (and counting, I'm sure) Class Action Lawsuits about the battery slowdown issue.
    They'll have to bring back Michael Bromwich to keep Apple in line.
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  • Reply 149 of 179
    StrangeDaysstrangedays Posts: 13,166member
    feudalist said:
    You are to much attached to single words. Look at little wider. So, there is geekbench anallysis, before 10.2.1 there is only one point - max performance. After, there is more points, some of them in first quarter. Read it - for times less performance. Some users reported having to wait something about ten sec to start camera!! Unusable, then. 
    And that is most certainly not peak power draw throttling . Connected blogger John Gruber has commented on that specifically.
    edited January 2018
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  • Reply 150 of 179
    StrangeDaysstrangedays Posts: 13,166member
    atomic101 said:
    Oh brother... I should have known better than to try to bring a dissenting opinion to an Apple apologist forum.  I'm no longer interested in defending myself among a pack of wolves who seem to be fighting to maintain an Apple stock price in light of some very bad press.  Not everyone with a negative comment against an Apple policy is a troll or ignoramus.

    You’re a troll when you call those who use reason and rationality “apologists”. 

    You claimed youve been throttled, but also claimed it was fine before iOS 11. I presented you with facts that show problems with your self-diagnosis, namely that throttling came in 10.2.1. Now you’re pissy and calling people names. 

    Troll is as troll does. 
    magman1979
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  • Reply 151 of 179
    StrangeDaysstrangedays Posts: 13,166member
    maxit said:
    Unfortunately Apple isn’t giving the whole story here... I personally witnessed a less than a year old iPhone throttled (30% lower Geekbench score) with a battery whose health was assessed at 92% by an Apple genius at the Store...
    maxit said:

    Are you absolutely sure about that ? Because I saw something very different, and as a big Apple fanboy I was shocked. A throttled iPhone SE, 8 months old. We took the phone to the Apple store and they told us the battery was absolutely fine, with 92% health reported. So why the throttling? The genius wasn’t able to provide for an explanation and told us it was just ok...
    You don’t know that the peak power draw throttling is at issue here. 
    Solimagman1979
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  • Reply 152 of 179
    StrangeDaysstrangedays Posts: 13,166member
    feudalist said:

    You are deflecting, attacking and insulting other people. Why?

    This throtling issue is confirmed by Apple, so there is no need to invoke unrelated performance problems.

    Sure there is, because plenty of people are conflating any perceived performance issue with the peak power draw throttling, despite not knowing if its this or that. People are complaining about general slowness only since upgrading to iOS 11, of their camera app taking 10 seconds to load, etc...which isn’t peak power draw throttling and a sign of their confusion. 

    Thats is not an insult nor an attack. You’re being defensive. Why?
    edited January 2018
    Solimagman1979
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  • Reply 153 of 179
    rogifan_newrogifan_new Posts: 4,297member
    maxit said:
    Could you be more specific about your iPad Pro issue ? I’m having a strange behavior on mine (sometimes during Safari scrolling the screen seems to “freeze” until I don’t raise and lower the finger again on the screen itself...
    Yes I’m having something similar to that. I notice the screen freezes mostly in Safari. I haven’t taken it to an Apple store because it’s not easy to replicate consistently.
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  • Reply 154 of 179
    Sure there is, because plenty of people are conflating any perceived performance issue with the peak power draw throttling, despite not knowing if its this or that. People are complaining about general slowness only since upgrading to iOS 11, of their camera app taking 10 seconds to load, etc...which isn’t peak power draw throttling and a sign of their confusion. 

    Thats is not an insult nor an attack. You’re being defensive. Why?

    While I agree that it is NOT a peak power draw throttling issue, it is STILL AN ISSUE that the user is experiencing, isn't it??? After installing a software update literally forced upon by Apple, the user has an issue with the performance of the device and the user needs a solution. At the end of the day, your solution is - go to an Apple store to find out the root cause of the problem. That is good in theory. Just because Apple store is nearer to your house/office OR you have enough time to go to an Apple store even if it is far away DOES NOT mean that everyone else has the same luxury. The end-user has to waste time for a problem created by a company and all I hear from you is - the user is to blame here, not the company which literally forces it on the end-user OR does not allow the user to go back to previous stable version.


    Why can't you think from user perspective, in terms of what they are going through and see why they complain? Why do you feel the necessity to think only from Apple's perspective and defend them at ANY cost? Why can't you empathize with the people who face a problem? Are you saying there is NO problem at all EVER AND it is all false accusations and imaginations? In my own experience - Given a choice, I would go all the way back to iOS 7 in my first generation iPad Air - it was near flawless, performance and usability wise. It is crawling with iOS 10 now. There is a REAL problem with software updates shoveled on the throat by Apple.

    feudalistatomic101
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  • Reply 155 of 179
    Sure there is, because plenty of people are conflating any perceived performance issue with the peak power draw throttling, despite not knowing if its this or that. People are complaining about general slowness only since upgrading to iOS 11, of their camera app taking 10 seconds to load, etc...which isn’t peak power draw throttling and a sign of their confusion. 

    Thats is not an insult nor an attack. You’re being defensive. Why?
    This conversation is about lawsuit regarding confirmed throtling. I dont know exact number of affected units, only Apple knows that. So calling names, deflecting etc is new decent, kind and inteligent conversation? Thats about one corporation incorporated to make money. And this is exactly about buttom-line, money. With every major iOS release there is large number of complaints regarding perceived drop in performance. Nothing new. You run some benchmark, numbers are the same so this must be related to new features u allready knew. You are assured that internal engine, cpu, gpu etc are working as allways. And again and again till 10.2.1 and 11.2. 

    Now, you are trying to look like you know everything, every user, every device. Even, you can’t admit what apple himself allready admited. So sad...
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  • Reply 156 of 179
    StrangeDaysstrangedays Posts: 13,166member

    While I agree that it is NOT a peak power draw throttling issue, it is STILL AN ISSUE that the user is experiencing, isn't it??? After installing a software update literally forced upon by Apple, the user has an issue with the performance of the device and the user needs a solution. At the end of the day, your solution is - go to an Apple store to find out the root cause of the problem. That is good in theory. Just because Apple store is nearer to your house/office OR you have enough time to go to an Apple store even if it is far away DOES NOT mean that everyone else has the same luxury. The end-user has to waste time for a problem created by a company and all I hear from you is - the user is to blame here, not the company which literally forces it on the end-user OR does not allow the user to go back to previous stable version.

    Why can't you think from user perspective, in terms of what they are going through and see why they complain? Why do you feel the necessity to think only from Apple's perspective and defend them at ANY cost? Why can't you empathize with the people who face a problem? Are you saying there is NO problem at all EVER AND it is all false accusations and imaginations? In my own experience - Given a choice, I would go all the way back to iOS 7 in my first generation iPad Air - it was near flawless, performance and usability wise. It is crawling with iOS 10 now. There is a REAL problem with software updates shoveled on the throat by Apple.

    Actually you just made all that up, and I said no such thing. I'm neither blaming the user nor suggesting a solution for their problems. I was specifically replying to feudalist's claim that magman1979 was deflecting, attacking, and insulting people. I did so by pointing out how people are conflating any perceived performance issue with the peak power draw issue. 

    You just added a bunch of rhetoric that simply didn't exist in my post. In other words, a straw man. Thwack thwack!! Take that, straw man!
    edited January 2018
    magman1979
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  • Reply 157 of 179
    Mike Wuerthelemike wuerthele Posts: 7,026administrator
    airnerd said:
    Lost in all this batterygate garbage, and it is garbage, is if my iPhone 6 which I (stupidly I know, I know) had a 3rd party battery installed in is eligible for the $29 battery.  The warranty should be void, and I knew that when I did it.  So can I still get it done or am I SOL? 
    Depends. If the case is bent by even a little, then you're out of luck.
    airnerd
     0Likes 0Dislikes 1Informative
  • Reply 158 of 179
    StrangeDaysstrangedays Posts: 13,166member

    feudalist said:
    This conversation is about lawsuit regarding confirmed throtling. I dont know exact number of affected units, only Apple knows that. So calling names, deflecting etc is new decent, kind and inteligent conversation? Thats about one corporation incorporated to make money. And this is exactly about buttom-line, money. With every major iOS release there is large number of complaints regarding perceived drop in performance. Nothing new. You run some benchmark, numbers are the same so this must be related to new features u allready knew. You are assured that internal engine, cpu, gpu etc are working as allways. And again and again till 10.2.1 and 11.2. 

    Now, you are trying to look like you know everything, every user, every device. Even, you can’t admit what apple himself allready admited. So sad...
    I have no idea what you're trying to say. 

    To help clear up the mush -- we know peak performance draw throttling was introduced in 10.2.1, and we know certain criteria must be met for it to happen. But we also know that doesn't mean all performance complaints from all people are a result of it. As an example, Atomic himself said his phone was "speedy" pre-iOS 11, which makes it unlikely that his problem is peak performance draw throttling, as the feature was introduced in 10.2.1 and not in 11.

    So again, people pointing this out are not attacking you. You're just being defensive.
    edited January 2018
    magman1979
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  • Reply 159 of 179
    mr. hmr. h Posts: 4,870member
    I have no idea what you're trying to say. 

    To help clear up the mush -- we know peak performance draw throttling was introduced in 10.2.1, and we know certain criteria must be met for it to happen. But we also know that doesn't mean all performance complaints from all people are a result of it. As an example, Atomic himself said his phone was "speedy" pre-iOS 11, which makes it unlikely that his problem is peak performance draw throttling, as the feature was introduced in 10.2.1 and not in 11.
    Yes, but we do have to consider the possibility that the feature has been modified in iOS 11. It's possible that as the team that was working on this code for iPhone 7 (with its more complex CPU with high-power and low-power cores), they also made further alterations/tweaks to how it works on pre-iPhone 7 phones.
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  • Reply 160 of 179


    To help clear up the mush -- we know peak performance draw throttling was introduced in 10.2.1, and we know certain criteria must be met for it to happen. But we also know that doesn't mean all performance complaints from all people are a result of it. As an example, Atomic himself said his phone was "speedy" pre-iOS 11, which makes it unlikely that his problem is peak performance draw throttling, as the feature was introduced in 10.2.1 and not in 11.
    Ok. You have some valid points, but last one is based on flawed assumption that apple did nothing to this “feature” betwen 10.2.1 and 11.2. That’s unreasonable and unproven expectation on your side, atomic’s observation is just that... observation. 
    atomic101
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