ItsDeCia
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Apple hit with another lawsuit claiming it benefits from illegal gambling apps
At what point does one draw the line between casino and arcade? Last time I checked, I had to pay real money at the arcade for more play time too given I wasn’t good enough to earn free credits. Knowing of course, that no matter what the outcome, I wouldn’t be paid back in real currency even if I won the game I played.
IMO, the app in question could be a straight up poker game. If I knew that no matter what happens, I wouldn’t be paid out in real currency, I wouldn’t consider it gambling as it is in effect, a one way transaction. -
'Secret' Apple retail policy reportedly rewarded polite customers with free fixes, replace...
sflocal said:ItsDeCia said:Back in 2015 I purchased a 15” MacBook Pro with Retina Display with AppleCare and paid a pretty penny for it.
In less than 2 weeks, I had dropped it on the ground when removing it from my car and dented the entire right side of the chassis to the point that I couldn’t use any of the ports on that side as they were all misshapen.
I brought it to the Genius Bar and I was completely honest with them about what happened and that I really needed the unit fixed. They told me it wouldn’t be cheap, but I insisted that it be fixed and I was willing to pay for the repair because I needed those ports to work.
In the end, the manager became involved and ultimately took my laptop back and replaced it with another one, brand new and sealed in the box because he genuinely felt bad for me.
I was completely amazed that they extended themselves for me like that as I was not expecting that to happen at all! The manager shared my excitement as he knew how upset I was about the damage and that I was grateful that he and his team helped me the best way they knew how.
I can’t remember his name, or if he is still with Apple, but I do remember that this happened at the Apple Store Fairview Mall in Toronto. Other companies would never have been so accommodating, so I can say that I will be loyal to Apple not only because of the fantastic products they make, but because of the amazing customer service that they provide on top of that! -
'Secret' Apple retail policy reportedly rewarded polite customers with free fixes, replace...
Back in 2015 I purchased a 15” MacBook Pro with Retina Display with AppleCare and paid a pretty penny for it.
In less than 2 weeks, I had dropped it on the ground when removing it from my car and dented the entire right side of the chassis to the point that I couldn’t use any of the ports on that side as they were all misshapen.
I brought it to the Genius Bar and I was completely honest with them about what happened and that I really needed the unit fixed. They told me it wouldn’t be cheap, but I insisted that it be fixed and I was willing to pay for the repair because I needed those ports to work.
In the end, the manager became involved and ultimately took my laptop back and replaced it with another one, brand new and sealed in the box because he genuinely felt bad for me.
I was completely amazed that they extended themselves for me like that as I was not expecting that to happen at all! The manager shared my excitement as he knew how upset I was about the damage and that I was grateful that he and his team helped me the best way they knew how.
I can’t remember his name, or if he is still with Apple, but I do remember that this happened at the Apple Store Fairview Mall in Toronto. Other companies would never have been so accommodating, so I can say that I will be loyal to Apple not only because of the fantastic products they make, but because of the amazing customer service that they provide on top of that! -
Lawsuit over refurbished Apple service replacements heading to trial in August
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Elizabeth Warren confirms Apple is on her big tech breakup list