mrc
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Hands on with Apple's 15-inch 2018 MacBook Pro with i7 processor
bb-15 said:mrc said:I guess my post was deleted
Let me just repeat: as a Mac app developer of 30 years this is the first keyboard that has given me problems. I type all day every day. It ruins my productivity when a key gets sticky or repeats. Most of these failures don’t get reported to Apple, only the complete failures where the keyboard is replaced, and I know many others with similar experiences, so it’s not just me.
I expected better from Apple and their premium price tag, but it’s increasingly apparent that Apple don’t really care any more. Only their stock value matters. I used to love Apple. Not any more.
Here are the instructions.https://www.apple.com/support/keyboard-service-program-for-macbook-and-macbook-pro/
But let”s test your claim that Apple & its “premium price tag” meant no design flaws / breakdowns of Apple products until the butterfly keyboard.
* Basic knowledge of Apple makes one realize that since the Apple I in the 70s & through the 80s/90s Apple has released products with flaws or which can breakdown.
(See the Apple III, the Macintosh 128K and the Mac G4 Cube for examples.)
* Does that mean that Apple never cared?
No.
- One of Apple’s advantages is superior tech support compared with the competition.
Using Apple support I’ve replaced iMac screens, a MacBook motherboard, a MacBook swollen battery, iPhone batteries, an iPad screen.
- Any product can breakdown. Use Apple support.
Of course, anything can break down, but when Apple consistently denies there is a problem with such a basic component to the point of actually lying, I have to wonder where their priorities lie.
In addition, the repair program does not fix the problem, but simply replace with the same poor design. It’s not a solution. -
Hands on with Apple's 15-inch 2018 MacBook Pro with i7 processor
I guess my post was deleted
Let me just repeat: as a Mac app developer of 30 years this is the first keyboard that has given me problems. I type all day every day. It ruins my productivity when a key gets sticky or repeats. Most of these failures don’t get reported to Apple, only the complete failures where the keyboard is replaced, and I know many others with similar experiences, so it’s not just me.
I expected better from Apple and their premium price tag, but it’s increasingly apparent that Apple don’t really care any more. Only their stock value matters. I used to love Apple. Not any more.
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MacBook Pro keyboard silicone eases but doesn't solve dust ingress issue
Those suggesting that I plaster my $3000 laptop with a cheap and tacky $2 silicone sheet to overcome the flawed design can go do a running jump off the nearest cliff. It’s insulting.
Apple should be fixing their flawed design for that price!
I also wanted to add that in all my 30 years (yes, 3 decades) of using Apple products as an app developer I have never ever had such problems until now. It’s not imaginary or something, it’s very real. Multiple keys have become stuck and then unstuck again with some persuasion. I lose development time each time that happens. It is not acceptable and nor is Apple’s consistent avoidance of the issue. I find that abhorrent and the most insulting of all.
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New MacBook Pro model with Intel Coffee Lake CPU shows up in Geekbench database
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Apple launches keyboard service program for 'small percentage' of MacBook, MacBook Pro own...
GeorgeBMac said:In a way this is all the fault of the Mac Fan Boys rather than Apple. (Yeh! That's YOU!)They pushed Apple to push the limits: Thinner, Lighter, Faster. So Apple responded with an ultra thin lightweight powerful machine. But to do that they had to sacrifice durability and repairability,