mrc

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mrc
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  • Hands on with Apple's 15-inch 2018 MacBook Pro with i7 processor

    mrcmrc
    bb-15 said:
    mrc said:
    I guess my post was deleted :neutral: 

    Let me just repeat: as a Mac app developer of 30 years this is the first keyboard that has given me problems. I type all day every day. It ruins my productivity when a key gets sticky or repeats. Most of these failures don’t get reported to Apple, only the complete failures where the keyboard is replaced, and I know many others with similar experiences, so it’s not just me. 

    I expected better from Apple and their premium price tag, but it’s increasingly apparent that Apple don’t really care any more. Only their stock value matters. I used to love Apple. Not any more. 
    My suggestion; go to an Apple Store (if convenient) or ship your MacBook to Apple to get the keyboard replaced.
    Here are the instructions.

    https://www.apple.com/support/keyboard-service-program-for-macbook-and-macbook-pro/

    But let”s test your claim that Apple & its “premium price tag” meant no design flaws / breakdowns of Apple products until the butterfly keyboard.
    * Basic knowledge of Apple makes one realize that since the Apple I in the 70s & through the 80s/90s Apple has released products with flaws or which can breakdown.
    (See the Apple III, the Macintosh 128K and the Mac G4 Cube for examples.)
    * Does that mean that Apple never cared?
    No.
    - One of Apple’s advantages is superior tech support compared with the competition.
    Using Apple support I’ve replaced iMac screens, a MacBook motherboard, a MacBook swollen battery, iPhone batteries, an iPad screen.
    - Any product can breakdown. Use Apple support. 
    My claim was regarding the keyboard only. I made no mention of any other component or product. 

    Of course, anything can break down, but when Apple consistently denies there is a problem with such a basic component to the point of actually lying, I have to wonder where their priorities lie.

    In addition, the repair program does not fix the problem, but simply replace with the same poor design. It’s not a solution. 
    mike54

  • Hands on with Apple's 15-inch 2018 MacBook Pro with i7 processor

    mrcmrc
    I guess my post was deleted :neutral: 

    Let me just repeat: as a Mac app developer of 30 years this is the first keyboard that has given me problems. I type all day every day. It ruins my productivity when a key gets sticky or repeats. Most of these failures don’t get reported to Apple, only the complete failures where the keyboard is replaced, and I know many others with similar experiences, so it’s not just me. 

    I expected better from Apple and their premium price tag, but it’s increasingly apparent that Apple don’t really care any more. Only their stock value matters. I used to love Apple. Not any more. 
    mike54

  • MacBook Pro keyboard silicone eases but doesn't solve dust ingress issue

    mrcmrc
    Those suggesting that I plaster my $3000 laptop with a cheap and tacky $2 silicone sheet to overcome the flawed design can go do a running jump off the nearest cliff. It’s insulting. 

    Apple should be fixing their flawed design for that price!

    I also wanted to add that in all my 30 years (yes, 3 decades) of using Apple products as an app developer I have never ever had such problems until now. It’s not imaginary or something, it’s very real. Multiple keys have become stuck and then unstuck again with some persuasion. I lose development time each time that happens. It is not acceptable and nor is Apple’s consistent avoidance of the issue. I find that abhorrent and the most insulting of all. 
    majorsl

  • New MacBook Pro model with Intel Coffee Lake CPU shows up in Geekbench database

    mrcmrc
    macxpress said:

    mrc said:
    Not interested, unless is has a keyboard that works for more than just a few months.
    Funny...my butterfly keyboard has been working for 3yrs now. Go figure!
    Lucky! You should enter the lottery :)
    muthuk_vanalingam

  • Apple launches keyboard service program for 'small percentage' of MacBook, MacBook Pro own...

    mrcmrc
    GeorgeBMac said:
    In a way this is all the fault of the Mac Fan Boys rather than Apple.  (Yeh!  That's YOU!)

    They pushed Apple to push the limits:  Thinner, Lighter, Faster.  So Apple responded with an ultra thin lightweight powerful machine.  But to do that they had to sacrifice durability and repairability, 
    The obsession with making things thinner is purely Apple's own fascination, nobody else's.. Us 'Mac Fan Boys' simply want Apple to make Macs with today's technology, and not 5 years old like the laughable Mac Pro. It's ridiculous that such a rich and technologically advanced company as Apple should not be able to design and manufacture a reliable keyboard for a $3000 laptop. Stop making excuses for Apple. 
    cgWerks