No, I wouldn't. Stop speaking for other, non-crazy, people. Speak for yourself.
Fine - I'll retract my BMW comment and won't generalize to the population. However, were your previous iPhones scratched straight out of the box? Mine were not. I would hope that my iPhone 5 would not be, either.
Fine - I'll retract my BMW comment and won't generalize to the population. However, were your previous iPhones scratched straight out of the box? Mine were not. I would hope that my iPhone 5 would not be, either.
No, but it was within a week. And I'm not enough of an idiot to pretend like a device I use every day is going to be perfect forever. People with too much time their hands find all sorts of things to do to fill it, but the rest of us understand that in the real world, things are not perfect nor are they always worth an hour of time to fix, especially when the same scratch is going to happen naturally within a week anyway.
I'm one of the few people who I ever see who uses his phone without a case anyway. For all these people with TERRIBLE scratches, how many were just going to put a case on it anyway? Like putting plastic on a couch, that is.
When I saw that Apple was grinding the bevel onto aluminum that had already been anodized I wondered about the wisdom of that order of processes.
Anodizing colors the metal, but it also highly hardens the aluminum surface. This extremely hardened surface is them removed in the beveling process, exposing the softer aluminum beneath.
I'm not sure how the ground edge is then recolored but I cannot see how it could be as durable a color as what was ground away. I see this iPhone as needing/requiring a protective case where it has not been so necessary with the 4 and 4S.
No, but it was within a week. And I'm not enough of an idiot to pretend like a device I use every day is going to be perfect forever. People with too much time their hands find all sorts of things to do to fill it, but the rest of us understand that in the real world, things are not perfect nor are they always worth an hour of time to fix, especially when the same scratch is going to happen naturally within a week anyway.
I'm one of the few people who I ever see who uses his phone without a case anyway. For all these people with TERRIBLE scratches, how many were just going to put a case on it anyway? Like putting plastic on a couch, that is.
But when Apple has the following wording on their web site, I think you might understand why some people might be a little concerned that their iPhone was not "perfect" when they took it out of the box:
iPhone 5 is made with a level of precision you'd expect from a finely crafted watch - not a smartphone.
Never before has this degree of fit and finish been applied to a phone. Take the glass inlays on the back of iPhone 5, for instance. During manufacturing, each iPhone 5 aluminum housing is photographed by two high-powered 29MP cameras. A machine then examines the images and compares them against 725 unique inlays to find the most precise match for every single iPhone.
Look at iPhone 5 and you can’t help but notice the exquisite chamfer surrounding the display. A crystalline diamond cuts this beveled edge. It’s what gives iPhone 5 its distinctive lines. Fitting for a phone so brilliant.
But when Apple has the following wording on their web site, I think you might understand why some people might be a little concerned that their iPhone was not "perfect" when they took it out of the box:
Sorry, no. I still think the kind of flaws I've seen online today are pathetically small and do not merit the hubbub that has happened today.
When I saw that Apple was grinding the bevel onto aluminum that had already been anodized I wondered about the wisdom of that order of processes.
Anodizing colors the metal, but it also highly hardens the aluminum surface. This extremely hardened surface is them removed in the beveling process, exposing the softer aluminum beneath.
I'm not sure how the ground edge is then recolored but I cannot see how it could be as durable a color as what was ground away. I see this iPhone as needing/requiring a protective case where it has not been so necessary with the 4 and 4S.
From looking at the phones today, there seems to be two processes. For the black, it is machined with a special formed cutter (shown in the add), then a second PCD (polycrystalline diamond) is used to machine the chamfer. The aluminum is then anodized to the black colour. For the "silver" colour, it looks like the formed cutter is used, then the part is anodized, then the chamfer is machined with the PCD cutter. Anodizing does harden the surface, about 0.008mm thick. There is another process called "hard anodize" that will penetrate deeper, but it also gives the aluminum a "cracked" looked. Black anodizing will scratch through to the aluminum surface easily, especially if keys are used. It will be less noticeable on the silver / grey aluminum. The chamfered edge will be soft though and easy to damage. It may also discolour over time or acids from your fingers will also stain it. This another reason why surfaces are anodzied. I didn't buy a phone yet. You can tell if the chamfered edge is anodized using an ohm meter. If you get a reading, the surface is not anodized, if the reading is "0", the surface is anodized.
Exactly. Why would someone write a sentence like that? It's one thing to deny the truth to yourself and leave it out of the post. But to actually say thinner except for this part. Duh!
Because I was drinking hop and barley juice at the time. ;-)
I hear that a black magic marker will cover up that nick in no time at all. Are these people sure they didn't nick it themselves due to opening the box in a hurry? Apple's policy is if damage doesn't hurt the performance of the device, you're flat out of luck for free repairs.
Quote:
Originally Posted by netrox
A simple solution:
Point is you shouldn't have to use a marker to clean up nicks in a NEWLY purchased phone or any item. If it was weeks or months old, yeah okay - marker it, but 60 seconds into opening the box no one should need to pull out a marker.
Quote:
Originally Posted by msalganik
Jeez, those are tiny. Do people examine their phones under a loupe? Besides, that's what happens with anodized aluminum. The finish gets fairly easily scratched and shows the aluminum underneath. They'll look 10x worst after a week of use unless you put a case or zaggs-like protector on it. People bitching about maps I can kinda understand. Creating a hashtag for this? Yea, that's too much.
Quote:
Originally Posted by sflocal
One drop in a jean's pocket with coins/keys or a woman's purse and you'll get the exact same thing! I can understand one paying a pretty penny for a nice phone, but come on people! Why do people expect absolute perfection? It doesn't exist in nature, yet you demand that in a mass-produced product?
Bring your "perfect" product after using it in a week and lets compare.
Jeez, I can understand an obvious flaw, damage, etc... but the kind of "scuffs" seen in this picture is borderline drama-queen.
That is ridiculous. I like Apple a lot also, but I'm not an apologist. I guess if you buy a new car and the window has small crack or a couple of nicks on the door paint you could care less, because, "Hey it'll get those eventually anyway, so who cares?" If you buy a brand new house and there's a couple stains on the carpet and the sink drips, "So what, it'll get those eventually, right?" If I or anyone pays for a new item out of the box you expect it to be "perfect" with or without quotes. If you buy off eBay or Craigslist or a flea market - okay you take your chances, but if you walk out of an Apple or carrier store - expect perfection out of box!!! If this was the Samsung Galaxy phone everyone here would clown and laugh at them so be fair in your comments.
Lastly, the little girl in the video is very cute, but it dragged on.
Lesson is... buy a case and don't worry about it, which is what most do anyway, so this is a non-issue for most.
Buying an iPhone is like buying a new car, I wouldn't accept my new car from the dealer with a scratch on it or a nick in the body panels, why the hell should I on the iPhone! For what these costs Apple should have better QC, it took them nearly a year to get the white iP4 out the door because they couldn't get the color down right I expect no less with the new iPhone 5. If mine arrives with a nick in it, Verizon will be getting it back and I will wait it out for a replacement.
This is more than a little missing black color. This is a full on gouge. My 2+ year old iPhone 4 that I used without a case doesn't have any gouges as deep as my brand new iPhone 5. That ain't acceptable in my book.
This is straight from the box--the nick was the full width of the chamfer (with a smaller one mid way between that nick and the volume button). Buying something like this should be blemish free. I called Apple and was put in touch with a senior specialist (or whatever they call their next level customer service folks). He said it absolutely shouldn't be like that and offered to have it replaced, either with me sending in my phone and then them sending back a replacement or doing an express replacement where they put a hold on my card, ship immediately, and then remove the hold when they get the other phone back (and he even said they'd wave the standard $29 fee). From my conversation with him, it seemed that this was not the first he was hearing of this.
After talking to him for a few minutes, I asked if it was possible to do it in store and he said he'd check. He called me back, said that he reached my local store and that the manager had a replacement phone held aside with my name on it. Took a little while in the store to get the phones switched over (I never activated the one they sent) because of some "STI" error, but I have a flawless replacement phone now. You should not settle for a phone that isn't perfect from the start.
Are you kidding me? You would put your two year old on the Internet to hype your fixit company. Most people would not even let their kids have a Facebook account until they are 16 but you put your kid on display at age two? Give me a freakin' break! Are you insane? This is the Internet the we are talking about. There are crazy people on the Internet.
I got my ip5 Black 64GB from Att.com . There is no scuffs but it had water mark like a shadow one the upper right edge and another at back of the phone lower side. It hard to notice but it was there .I Suspicious it might be some chemical leaked anyway I went to ATT store17/6ave they are very helpful ,told me go to AppleStore on 5Ave,before that i went to Apple 14 just asking one of the apple staff on the floor they said you can return but (you purchases from ATT.com .you have to going to ATT nothing i can do ) I was like whatt ???
Att told me this iPhone defect its Apple not ATT ! She nice suggest me go to Apple 59st genius bar is good there !
When i got there around 8pm is like a Disneyland down there i am so lucky pop in and out just like that with a replacements .
I really want to thanks those people very much helping me out so quick.
Can someone please put the horrible woman in this video out of her misery! How absurd! Lets take all phones and smash them with metal objects and then rub them with the sharp edge of a piece of stainless steel tubing to see what happens. Please, get a life!
If you have a problem with your phone, its real simple. Return it for another! No questions asked. Duh!
I hear that a black magic marker will cover up that nick in no time at all. Are these people sure they didn't nick it themselves due to opening the box in a hurry? Apple's policy is if damage doesn't hurt the performance of the device, you're flat out of luck for free repairs.
That's total nonsense. That is NOT Apple's policy. If you are unsatisfied with a product you can return it for a replacement or refund.
Comments
Quote:
Originally Posted by jragosta
As usual, Consumer Reports is staffed by idiots.
First, a 16 nm scratch would be absolutely invisible with anything other than a STEM (16 nm is a few hundred atoms thickness).
Says the guy who can't detect an obvious joke
Quote:
Originally Posted by cameronj
No, I wouldn't. Stop speaking for other, non-crazy, people. Speak for yourself.
Fine - I'll retract my BMW comment and won't generalize to the population. However, were your previous iPhones scratched straight out of the box? Mine were not. I would hope that my iPhone 5 would not be, either.
Quote:
Originally Posted by runbuh
Fine - I'll retract my BMW comment and won't generalize to the population. However, were your previous iPhones scratched straight out of the box? Mine were not. I would hope that my iPhone 5 would not be, either.
No, but it was within a week. And I'm not enough of an idiot to pretend like a device I use every day is going to be perfect forever. People with too much time their hands find all sorts of things to do to fill it, but the rest of us understand that in the real world, things are not perfect nor are they always worth an hour of time to fix, especially when the same scratch is going to happen naturally within a week anyway.
I'm one of the few people who I ever see who uses his phone without a case anyway. For all these people with TERRIBLE scratches, how many were just going to put a case on it anyway? Like putting plastic on a couch, that is.
Anodizing colors the metal, but it also highly hardens the aluminum surface. This extremely hardened surface is them removed in the beveling process, exposing the softer aluminum beneath.
I'm not sure how the ground edge is then recolored but I cannot see how it could be as durable a color as what was ground away. I see this iPhone as needing/requiring a protective case where it has not been so necessary with the 4 and 4S.
Quote:
Originally Posted by cameronj
No, but it was within a week. And I'm not enough of an idiot to pretend like a device I use every day is going to be perfect forever. People with too much time their hands find all sorts of things to do to fill it, but the rest of us understand that in the real world, things are not perfect nor are they always worth an hour of time to fix, especially when the same scratch is going to happen naturally within a week anyway.
I'm one of the few people who I ever see who uses his phone without a case anyway. For all these people with TERRIBLE scratches, how many were just going to put a case on it anyway? Like putting plastic on a couch, that is.
But when Apple has the following wording on their web site, I think you might understand why some people might be a little concerned that their iPhone was not "perfect" when they took it out of the box:
http://www.apple.com/iphone/design/
iPhone 5 is made with a level of precision you'd expect from a finely crafted watch - not a smartphone.
Never before has this degree of fit and finish been applied to a phone. Take the glass inlays on the back of iPhone 5, for instance. During manufacturing, each iPhone 5 aluminum housing is photographed by two high-powered 29MP cameras. A machine then examines the images and compares them against 725 unique inlays to find the most precise match for every single iPhone.
Look at iPhone 5 and you can’t help but notice the exquisite chamfer surrounding the display. A crystalline diamond cuts this beveled edge. It’s what gives iPhone 5 its distinctive lines. Fitting for a phone so brilliant.
Quote:
Originally Posted by runbuh
But when Apple has the following wording on their web site, I think you might understand why some people might be a little concerned that their iPhone was not "perfect" when they took it out of the box:
Sorry, no. I still think the kind of flaws I've seen online today are pathetically small and do not merit the hubbub that has happened today.
Quote:
Originally Posted by mdriftmeyer
Personally, Apple has reached the thinnest form factor for their phone. Make it any thinner and I couldn't recommend it to a single person.
So, what you're saying is that they would be fine for a married person???
Quote:
When I saw that Apple was grinding the bevel onto aluminum that had already been anodized I wondered about the wisdom of that order of processes.
Anodizing colors the metal, but it also highly hardens the aluminum surface. This extremely hardened surface is them removed in the beveling process, exposing the softer aluminum beneath.
I'm not sure how the ground edge is then recolored but I cannot see how it could be as durable a color as what was ground away. I see this iPhone as needing/requiring a protective case where it has not been so necessary with the 4 and 4S.
From looking at the phones today, there seems to be two processes. For the black, it is machined with a special formed cutter (shown in the add), then a second PCD (polycrystalline diamond) is used to machine the chamfer. The aluminum is then anodized to the black colour. For the "silver" colour, it looks like the formed cutter is used, then the part is anodized, then the chamfer is machined with the PCD cutter. Anodizing does harden the surface, about 0.008mm thick. There is another process called "hard anodize" that will penetrate deeper, but it also gives the aluminum a "cracked" looked. Black anodizing will scratch through to the aluminum surface easily, especially if keys are used. It will be less noticeable on the silver / grey aluminum. The chamfered edge will be soft though and easy to damage. It may also discolour over time or acids from your fingers will also stain it. This another reason why surfaces are anodzied. I didn't buy a phone yet. You can tell if the chamfered edge is anodized using an ohm meter. If you get a reading, the surface is not anodized, if the reading is "0", the surface is anodized.
Quote:
Originally Posted by cameronj
Sorry, no. I still think the kind of flaws I've seen online today are pathetically small and do not merit the hubbub that has happened today.
Your narrow mindedness makes me sad. However, I hope you enjoy whatever phone you happen to be using.
Because I was drinking hop and barley juice at the time. ;-)
Quote:
Originally Posted by Constable Odo
I hear that a black magic marker will cover up that nick in no time at all. Are these people sure they didn't nick it themselves due to opening the box in a hurry? Apple's policy is if damage doesn't hurt the performance of the device, you're flat out of luck for free repairs.
Quote:
Originally Posted by netrox
A simple solution:
Point is you shouldn't have to use a marker to clean up nicks in a NEWLY purchased phone or any item. If it was weeks or months old, yeah okay - marker it, but 60 seconds into opening the box no one should need to pull out a marker.
Quote:
Originally Posted by msalganik
Jeez, those are tiny. Do people examine their phones under a loupe? Besides, that's what happens with anodized aluminum. The finish gets fairly easily scratched and shows the aluminum underneath. They'll look 10x worst after a week of use unless you put a case or zaggs-like protector on it. People bitching about maps I can kinda understand. Creating a hashtag for this? Yea, that's too much.
Quote:
Originally Posted by sflocal
One drop in a jean's pocket with coins/keys or a woman's purse and you'll get the exact same thing! I can understand one paying a pretty penny for a nice phone, but come on people! Why do people expect absolute perfection? It doesn't exist in nature, yet you demand that in a mass-produced product?
Bring your "perfect" product after using it in a week and lets compare.
Jeez, I can understand an obvious flaw, damage, etc... but the kind of "scuffs" seen in this picture is borderline drama-queen.
That is ridiculous. I like Apple a lot also, but I'm not an apologist. I guess if you buy a new car and the window has small crack or a couple of nicks on the door paint you could care less, because, "Hey it'll get those eventually anyway, so who cares?" If you buy a brand new house and there's a couple stains on the carpet and the sink drips, "So what, it'll get those eventually, right?" If I or anyone pays for a new item out of the box you expect it to be "perfect" with or without quotes. If you buy off eBay or Craigslist or a flea market - okay you take your chances, but if you walk out of an Apple or carrier store - expect perfection out of box!!! If this was the Samsung Galaxy phone everyone here would clown and laugh at them so be fair in your comments.
Lastly, the little girl in the video is very cute, but it dragged on.
Lesson is... buy a case and don't worry about it, which is what most do anyway, so this is a non-issue for most.
Buying an iPhone is like buying a new car, I wouldn't accept my new car from the dealer with a scratch on it or a nick in the body panels, why the hell should I on the iPhone! For what these costs Apple should have better QC, it took them nearly a year to get the white iP4 out the door because they couldn't get the color down right I expect no less with the new iPhone 5. If mine arrives with a nick in it, Verizon will be getting it back and I will wait it out for a replacement.
This is more than a little missing black color. This is a full on gouge. My 2+ year old iPhone 4 that I used without a case doesn't have any gouges as deep as my brand new iPhone 5. That ain't acceptable in my book.
This is straight from the box--the nick was the full width of the chamfer (with a smaller one mid way between that nick and the volume button). Buying something like this should be blemish free. I called Apple and was put in touch with a senior specialist (or whatever they call their next level customer service folks). He said it absolutely shouldn't be like that and offered to have it replaced, either with me sending in my phone and then them sending back a replacement or doing an express replacement where they put a hold on my card, ship immediately, and then remove the hold when they get the other phone back (and he even said they'd wave the standard $29 fee). From my conversation with him, it seemed that this was not the first he was hearing of this.
After talking to him for a few minutes, I asked if it was possible to do it in store and he said he'd check. He called me back, said that he reached my local store and that the manager had a replacement phone held aside with my name on it. Took a little while in the store to get the phones switched over (I never activated the one they sent) because of some "STI" error, but I have a flawless replacement phone now. You should not settle for a phone that isn't perfect from the start.
Are you kidding me? You would put your two year old on the Internet to hype your fixit company. Most people would not even let their kids have a Facebook account until they are 16 but you put your kid on display at age two? Give me a freakin' break! Are you insane? This is the Internet the we are talking about. There are crazy people on the Internet.
I got my ip5 Black 64GB from Att.com . There is no scuffs but it had water mark like a shadow one the upper right edge and another at back of the phone lower side. It hard to notice but it was there .I Suspicious it might be some chemical leaked anyway I went to ATT store17/6ave they are very helpful ,told me go to AppleStore on 5Ave,before that i went to Apple 14 just asking one of the apple staff on the floor they said you can return but (you purchases from ATT.com .you have to going to ATT nothing i can do ) I was like whatt ???
Att told me this iPhone defect its Apple not ATT ! She nice suggest me go to Apple 59st genius bar is good there !
When i got there around 8pm is like a Disneyland down there i am so lucky pop in and out just like that with a replacements .
I really want to thanks those people very much helping me out so quick.
If you have a problem with your phone, its real simple. Return it for another! No questions asked. Duh!
Quote:
Originally Posted by Constable Odo
I hear that a black magic marker will cover up that nick in no time at all. Are these people sure they didn't nick it themselves due to opening the box in a hurry? Apple's policy is if damage doesn't hurt the performance of the device, you're flat out of luck for free repairs.
That's total nonsense. That is NOT Apple's policy. If you are unsatisfied with a product you can return it for a replacement or refund.
does that mean there is hope that there's a few "nicked" iPhone 5 available for me?!?! I'll go check!