Smoking may void Applecare warranty

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  • Reply 141 of 331
    solipsismsolipsism Posts: 25,726member
    Quote:
    Originally Posted by Robodude View Post


    I was thinking they should make it more explicit, especially when they're trying to push Applecare onto you at the store or through the phone. They don't really touch on that, we all know most people don't bother reading through the T&Cs. Apple store staff are usually quite good at clearing things up, and warranties are quite misunderstood.



    So they should go over every possible scenario that a user could do to a product that is not a manufacturer?s defect? That would take more than a lifetime. They are clear about it and common sense dictates that if you break it they are not responsible. This is no different than any other manufacturer?s warranty.
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  • Reply 142 of 331
    Quote:
    Originally Posted by Quadra 610 View Post


    No it doesn't. That stuff is most certainly NOT from dust. That is some serious buildup and it doesn't look safe. At all. I wouldn't touch that thing.



    Our house and office are absolutely smoke free since years.

    Our Macs are just dusted regularly from fan dust. After that,

    they're clean as a baby.
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  • Reply 143 of 331
    geekdadgeekdad Posts: 1,131member
    Quote:
    Originally Posted by Robodude View Post


    That's hilarious. As is the attitude here towards smokers.



    Apple should just put out a disclaimer letting people know smoke damage will void their Applecare. I didn't even know about tar buildup in computers, so educating people before they purchase would cover their backs. Although there may be issues for those living with smokers, since they aren't the ones being negligent.



    You have a great point. I am a reformed smoker. I don't smoke anymore but I don't expect the whole world to stop smoking because I did. Also the whole human race is very self destructive. So should we outlaw or ban everything that is not healthy for you? Who decides that? The Government? Where do we draw the line? Almost everything we buy in fast food places is not good for us! So should we ban those things? Studies has shown how obese people get after being on a fast food diet. So should people be denied health care because they eat too much fast food? They drive up health care costs don't they?



    No getting back to the point at hand. If there was way too much tar build inside the Apple computer in question and Apple could without a doubt pinpoint the exact cause then they should at least warn this person that hey.....we are going to do this this one time BUT in the future we are going to deny service on your machine because we deem it to be a hazard for our service techs.

    Apple should make this very clear in their Apple Care purchase process. That's all end of argument.

    From a personal view I have seen Apple repair/replace products very liberally. My experience has been that they really value their customers.

    On another point....just a little chastising. It would be nice to be able to post tech opinions here without be attacked personally. Far too many times here on these forums if someone disagress with someone they attack them on a personal level or call names.

    C'mon people lets just stick to the subject and not take things so personal. Lighten up!

    Lets debate and get a dialogue but don't attack someone just because they disagree with you! :
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  • Reply 144 of 331
    Quote:
    Originally Posted by zunx View Post


    TAKE AWAY all drugs (legal and illegal; from coffee to heroin, including also alcohol) and the humans will collapse. Why are humans so utterly STUPID is beyond my understanding!



    And remember that it is not just you. It is also the environment, the cost to others (including the healthcare system) and last but not least, the cost to the future generations.



    Because most of such shit (legal and illegal) will cause mutations not only to the somatic cells (read cancer for you and for others), but also to the germ cells (read diseases for future generations).



    As said, this is amazing!



    Perfectly right.
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  • Reply 145 of 331
    Quote:
    Originally Posted by Mark W View Post


    by that token everyone who has ever had an alcoholic beverage is a drug addict, which I think is quite an overstatement.

    And smoking also has no effect on anyone else - so anantksundaram's analogies are quite appropriate. I would only ever smoke alone or with other smokers - the same is true for most people I know.



    People who drink don"t harm others — unless they punch tehem or drive under influence and wreak havoc.

    People who smoke do harm others, and parents who smoke at home with their kids are criminals.
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  • Reply 146 of 331
    Quit smoking. Not that big of a deal.



    Steve



    Sent from my iPhone









    Seriously though, I have opened up smokers laptops that are clogged full of tar and smoke. Once you see it yourself you will change your mind. I've also opened up laptops clogged full of cat hair and urine. I've also seen insect infestations inside PC towers. You have to draw the line somewhere.
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  • Reply 147 of 331
    Quote:
    Originally Posted by Johnny Mozzarella View Post


    Quit smoking. Not that big of a deal.



    Steve



    Sent from my iPhone



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  • Reply 148 of 331
    solipsismsolipsism Posts: 25,726member
    Quote:
    Originally Posted by Johnny Mozzarella View Post


    Quit smoking. Not that big of a deal.



    Steve



    Sent from my iPhone



    Brilliant!
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  • Reply 149 of 331
    Those pictures of the smoky innards of the computer... fantastic! Great pictures - and from Nawf Carolahnuh (my old home) the tobacco state!
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  • Reply 150 of 331
    Quote:
    Originally Posted by solipsism View Post


    So they should go over every possible scenario that a user could do to a product that is not a manufacturer?s defect? That would take more than a lifetime. They are clear about it and common sense dictates that if you break it they are not responsible. This is no different than any other manufacturer?s warranty.



    Hardly. Yet smoking is less obvious as a form of abuse or neglect than dropping a computer, spilling drink on it, hitting it with a sledgehammer, hitting someone over the head with it, taking it swimming/out in the rain, etc. Hell, quite a few people on this forum (including myself) weren't aware of the damage caused by smoking, so how could the average consumer be?



    Apple prides itself on being better than most other manufacturers *cue Quadra's list of consumer satisfaction links*
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  • Reply 151 of 331
    Quote:
    Originally Posted by Bourgoises Pig View Post


    If MacIntoshes are superior to PCs, then why are the PC warranties much better? What extra value would I get by spending $1000 more for a MacIntosh?



    My experience with a Dell warranty was a roommate spending hours arguing that an extended problem should not take up two out of five of her incidents. I've heard similar from many people.



    On the other hand, I've gone to the Genius Bar with my many-year-old far out of warranty iBook, and had them repair it.



    But I agree. When someone clumsy uses my laptop, s/he sits in one place with it. It's a 1.5k machine, and I treat it with respect.
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  • Reply 152 of 331
    geekdadgeekdad Posts: 1,131member
    Quote:
    Originally Posted by Johnny Mozzarella View Post


    Quit smoking. Not that big of a deal.



    Steve



    Sent from my iPhone




    Priceless!
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  • Reply 153 of 331
    solipsismsolipsism Posts: 25,726member
    Quote:
    Originally Posted by Robodude View Post


    Hardly. Yet smoking is less obvious as a form of abuse or neglect than dropping a computer, spilling drink on it, hitting it with a sledgehammer, hitting someone over the head with it, taking it swimming/out in the rain, etc. Hell, quite a few people on this forum (including myself) weren't aware of the damage caused by smoking, so how could the average consumer be?



    I?d say it?s fairly obvious and I?m not a smoker. Plus, it?s not just smoking that causes this problem. It?s very heavy smoking in a small unventilated space with a lot of dust. This is far from the typical an will not affect the average smoker so that is two reasons Apple shouldn?t be pointing out that smoking around their products will void their warranty.



    PS: If Apple did a smokers addendum in their warranty the some of the same people up in arms on this forum about Apple not specifying that smoking would void the warranty would be up in arms for Apple making products that are more susceptible to smoke because other PC vendors don?t include such an addendum so in their minds it means that Apple?s products are less durable.



    Quote:

    Apple prides itself on being better than most other manufacturers *cue Quadra's list of consumer satisfaction links*



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  • Reply 154 of 331
    [QUOTE=Dunks;1524617]I have nothing but seething rage for people who smoke while walking down the street in front of me and people who absolutely reek of smoke then come into my business and expect me to stand there and hold back my gag reflex while they talk to me about their meaningless existence. If I needed to work on my gag reflex I'd deep throat cocks for a living.



    Recreational substance use is supposed to be an occasional activity, not an every-third-fucking-minute-and-in-the-most-intrusive-dosage-form-possible-and-with-an-I'm-entitled-to-do-whatever-the-fuck-I-want-attitude activity.



    I'd rate heroin users who use clean injecting equipment and dispose of it thoughtfully above people who smoke around others without consent any day.



    There I said it.[/QUOTEthey say what comes around goes around. Smoking is an addiction pal so you best not walk the streets of los Angeles in the summer. The air is like smoking three packs a day. Regarding you anger, something bass coming your way. Unless you change your attitude. Tobacco co hid the truth for years. In countries where people do smoke more are killed just like the USA by accidents and heart dicease not smoking.



    I hope apple gives them a new machine. If the machine is broken due to something else but they dint want to fix it due to OSHA then I hope they lose billions in sales and loses in court people in the us gave been so pogrammed. I've seen people die that never smokecnd people in their 90s smoking. It's gentic and natures way ar balacing the Eco system.



    To many rainbow leftist here aids kills a lot too. The machine itself has more parts that can cause cancer then tar and nicotine is not dangerous. It's a stimulant. It's the tar that's bad.
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  • Reply 155 of 331
    geekdadgeekdad Posts: 1,131member
    Quote:
    Originally Posted by solipsism View Post


    I?d say it?s fairly obvious and I?m not a smoker. Plus, it?s not just smoking that causes this problem. It?s very heavy smoking in a small unventilated space with a lot of dust. This is far from the typical an will not affect the average smoker so that is two reasons Apple shouldn?t be pointing out that smoking around their products will void their warranty.



    PS: If Apple did a smokers addendum in their warranty the some of the same people up in arms on this forum about Apple not specifying that smoking would void the warranty would be up in arms for Apple making products that are more susceptible to smoke because other PC vendors don?t include such an addendum so in their minds it means that Apple?s products are less durable.









    See that is a good point. Just how much smoking would cause the buildup in question? how much smoking in a tight small poorly ventilated space would cause that type of build up? But I would think a addendum would not be in order but maybe just stronger more explicit warning included right along with the rest of the warranty warnings.

    IMHO you can't deny coverage for something that you have not warned about.
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  • Reply 156 of 331
    solipsismsolipsism Posts: 25,726member
    Quote:
    Originally Posted by geekdad View Post


    IMHO you can't deny coverage for something that you have not warned about.



    That isn?t an opinion, that is a fact, but all warranties clearly state that misuse and abuse are void warranties and that warranties protect the purchaser from manufacturer?s defects. There is no such defect by a manufacturer that can cause this.
    Subject to these Terms and Conditions, your Plan covers defects for the Apple- branded product(s) listed in your Planʼs Certificate or Proof of Coverage document



    The Plan does not cover damage [?] caused by accident, abuse, neglect, misuse, unauthorized modification, extreme environment, extreme physical or electrical stress or interference, fluctuation or surges of electrical power, lightning, static electricity, fire, acts of God or other external causes

    A disclaimer for each in possible incident is silly. It?s clear the warranty is for defects caused by Apple or it?s partners and does not cover mental defects on the part of their users. If it did, then Teckstud wouldn?t even be allowed inside an Apple Store.
    I really don?t see how it could be unclear that having that much tar and dust build up in a machine is Apple?s fault and responsibility under the warranty.
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  • Reply 157 of 331
    Quote:
    Originally Posted by hiimamac View Post


    I hope apple gives them a new machine. If the machine is broken due to something else but they dint want to fix it due to OSHA then I hope they lose billions in sales and loses in court people in the us gave been so pogrammed. I've seen people die that never smokecnd people in their 90s smoking. It's gentic and natures way ar balacing the Eco system.



    To many rainbow leftist here aids kills a lot too. The machine itself has more parts that can cause cancer then tar and nicotine is not dangerous. It's a stimulant. It's the tar that's bad.



    I hope that isn't really your position.



    It's gentic and natures way ar balacing the Eco system.



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  • Reply 158 of 331
    Quote:
    Originally Posted by yodie View Post


    My experience with a Dell warranty was a roommate spending hours arguing that an extended problem should not take up two out of five of her incidents. I've heard similar from many people.



    On the other hand, I've gone to the Genius Bar with my many-year-old far out of warranty iBook, and had them repair it.



    Bourgeoises Pig, this is preposterous.

    Originally Posted by Bourgoises Pig

    If MacIntoshes are superior to PCs, then why are the PC warranties much better? What extra value would I get by spending $1000 more for a MacIntosh?



    Apple Care is the best service in the industry, period.

    5 examples :

    1 . G5 blew up power supply. It was out of Apple Care since 4 months. Nevertheless, Apple offered graciously to repair it. They repaired it twice until it was settled.

    2. Powerbook had defective keyboard. Out of warranty since a month. Apple replaced keyboard graciously.

    3. Aside modern machines, we have here 2 older PPC Powerbook, out of warranty since years.

    Each time we call Apple Care for some support, they NEVER ask anything and graciously help us.



    Please find an example of such customer-oriented service with any Dell, M$oft of HP pile of crap and stop writing non-sense about Apple servicing.



    My experience with M$oft : 2 years of naggling with their lousy support about these bugs that cripple their lousy Office, to finally obtain ONE copy of an Office 2004 UPGRADE. How generous.

    My experience with HP : bought a PRO photo printer for 2400 euros, under warranty. HP denied it was under warranty. ONE MONTH of struggles with their reps to finally obtain a letter granting warranty to that machine. Reason ? We bought it in the UK and imported it in Europe, which is perfectly legit under their own terms and conditions. Any second hand car seller does that, they lose their shirt in court. Because this is HP, they get away with it. Thanks Carly Fiorina, good luck if she ever becomes gov of California.

    I speak from a 10 years experience, using about 25 machines.
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  • Reply 159 of 331
    brucepbrucep Posts: 2,823member
    Quote:
    Originally Posted by iReality85 View Post


    I'll come right out and say it that I'm a smoker, but with that said, I am probably one of the most conscientious smokers you'll find out there. You're pointed remarks that smokers are drug addicts is flat out wrong and it speaks from your personal hatred of smokers, which is evident. Yes, nicotine is an addictive drug, but not all who smoke become addicted. In fact, many willingly walk away, and I've known quite a few. You can't be an addict if you can willing quit. I guess that proves you wrong. Frankly, I despise your type who think its their business to tell others what they should and should not be doing and how to do it. Funny you come from Canada. By the way, I'm not sure where you hail from in the nation that is our attic, but I would rather be a smoker who lives in the beautiful, clean New England than a so called "healthy" individual who has lived in a city all their lives. Every time I drive to NYC for a visit, I laugh to myself as I imagine all those poor saps living is that DISGUSTING blanket of haze that's called pollution. So think twice before you go lecturing smokers my friend, because there is much much more out there that is at least as deadly as cigarette smoke.

    ut.



    Bullshit

    Smoking is more additive than heroin

    I know for a fact

    I have had to battle both diseases. The human toll on society from all addictions is uncounted except for the ocean of tears.

    How many children have no mommies or daddies ??

    if someone can walk away from smoking / my god !! I am happy for them and hope they stay quit.



    Concerning your NYC visits.

    If you dislike us so much stay away .



    You rightly mention the haze of smoke in nyc.

    Agreed.

    Yet you missed outside every office building in nyc>> Small bands of far eyed people smoking >>. Smoking with a drug addicts like fix. ThIS scene I describe and you somehow missed is true for thousands of office buildings around NYC /SAN FRAN etc etc



    How sad to see thousands of small groups of smoking humans, I wonder how since I quit smoking

    How many of these poor souls will end up in sloan kettering for throat cancer ??

    Like me .

    Get it ??



    Your clean new england air is a wonderment my friend.

    and new yorker's lead the charge to cap the acid rain type smoke bellowing forth from OHIO factories

    I have driven countless clients up to vermont & NH just for the trees and clean crisp air .



    My fellowAmerican please stop smoking.Stop your silly self serving excuses that in the end will kill you .



    PART 2 OF 3



    I will ignore your nasty cracks and i will wish you too quit smoking please

    please 100x



    Cause effect systems in your mind is not correct / are not correct



    Simple facts written in iron bearing rock.



    IF you smoke you will die young or before your time.



    IF you smoke others will die young from your smoke.

    .

    IF you smoke you are a drug addict.



    IF you smoke you have a serious health related disease.



    IF you smoke society will tax you heavy and depend on your ongoing addiction to fund their state budgets every year, the state will also cut back on your cancer drug payments



    IF you smoke you are fooling only your self in hundreds of ways >>I can say you stink /reek or smoke / i can state for truth that your clothes stink of smoke even thou you pollute your CLEAN N E air.., people around you avoid you like the plague . You smell bad dude A noxoius smell that lingers



    IF you smoke you belong to a ever dwindling club of possible lucky winners of dozens of diff types of cancer. You may even get a voice box to keep your smoking going strong after cancer treatment !!! Lucky you .



    IF you smoke you will come here in denial of the truth and get a little high handed and a little angry



    IF you smoke you have a much harder time to quit than heroin addiction.



    I was so addicted to smoking that i smoked all the way thru treatment

    one day i simply stopped..

    I hope I never fall again.



    I hope you quit dude

    my fellow human from the milky way galaxly



    part 3 of 3



    Do not hate people who try to save your life

    Come vist me in nyc and i will bring you to sloan kettering cancer hosp. on 66 st nyc to visit the kids dying of cancer.

    IT IS a soul changing time .

    I still months later weep for no reason but

    but

    but

    but thoughts of THEM holding MY HANDS TRYING TO LIFT ME UP IN MY TIME OF DEEP DESPAIR

    I spent 9 months amoung these brave kids who did no whining like me or you.

    They sat there took treatment and most simply died .

    REplaced in hours by another.









    BNeathing clean NE air does not negate your coming throat tongue lip nose jaw head brain neck lung liver cancer,s that smoking takes from us in the millions.

    I would bring you to the smokers cancer ward.

    but its too horror for even me , I was one of them .



    i WAS one of them

    i was one of them

    one of them



    of them





    no more ..









    quit
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  • Reply 160 of 331
    geekdadgeekdad Posts: 1,131member
    Quote:
    Originally Posted by brucep View Post


    I was so addicted to smoking that i smoked all the way thru treatment

    one day i simply stopped..

    I hope I never fall again.



    I'm glad you quit!

    I pray that you never fall!

    Thanks for sharing such a personal experience..........
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