Apple will give away free cases for every iPhone 4 through Sept. 30
Every new iPhone 4 purchased through Sept. 30 will be eligible for a variety of free cases, and those who already purchased a first-party "bumper" will receive a refund, Apple announced on Friday.
Apple will offer its own bumpers, but said it cannot make the cases fast enough for customers, so it will source some other cases from other vendors and give users a choice of options. Users will be able to pick which one they would like.
Customers can apply for their free case on Apple's website starting late next week. "Pick a case, zoom, we'll send it off to you," Jobs reportedly said. "That simple."
In addition, customers who are still unhappy with the iPhone 4 can return their handset undamaged within 30 days for a full refund. Users can return before or after they've received their free case.
"No restocking fee or anything," Jobs said. "We want to take care of everyone. We want every user to be happy."
However, he revealed that there will not be a refund for customers who bought third-party cases for the iPhone 4. There are a very small number of people in that category, he said, because there are so few cases available. Jobs said he wishes there were more people with cases, because then the problem wouldn't have been as widespread.
Apple will offer its own bumpers, but said it cannot make the cases fast enough for customers, so it will source some other cases from other vendors and give users a choice of options. Users will be able to pick which one they would like.
Customers can apply for their free case on Apple's website starting late next week. "Pick a case, zoom, we'll send it off to you," Jobs reportedly said. "That simple."
In addition, customers who are still unhappy with the iPhone 4 can return their handset undamaged within 30 days for a full refund. Users can return before or after they've received their free case.
"No restocking fee or anything," Jobs said. "We want to take care of everyone. We want every user to be happy."
However, he revealed that there will not be a refund for customers who bought third-party cases for the iPhone 4. There are a very small number of people in that category, he said, because there are so few cases available. Jobs said he wishes there were more people with cases, because then the problem wouldn't have been as widespread.
Comments
Problem solved i'd say. Bumpers that cost Apple $1 in production.
They are also going to be allowing users some choice from sourced third party cases. These will probably cost Apple significantly more than their 1st party bumpers.
I think they are working with 3rd party case makers on this, so it doesn't kill their sales.
I thought they said they were going with 3rd party because they couldn't meet current demand with the Apple bumpers. Apple bumpers are also being given away.
He said what needed to be said and what exactly creates the apple lovefest: "Apple loves its customers and we will fix this for you!"
it is what makes me always buy their stuff.
Now if only my iphone 4 would ship!!! I want mine!
They are also going to be allowing users some choice from sourced third party cases. These will probably cost Apple significantly more than their 1st party bumpers.
I suspect if they wanted to be included as a choice, they will give Apple a reasonable rate.
I would like to hear from everyone who said that there was no way in hell Apple would ever give away free bumpers though.
Not had any issues with the signal but I will take a free £25 bumper case if its going
Oct. 1 iPod event with updated iPhone hardware fix?
Exactly, what happens AFTER Sept. 30?
I'm expecting there will be an antenna redesign.
I think it is a good move.
I would like to hear from everyone who said that there was no way in hell Apple would ever give away free bumpers though.
You won't, and if you were to remind them of what they posted, they'll deny it vehemently (even if you post the exact link).
That's the way of the fanatic -
Exactly, what happens AFTER Sept. 30?
I'm expecting there will be an antenna redesign.
---Agree-what happens after Sept 30?!!!